Xerox Phaser 2135 Print Defects and Potential Remedies, Print Quality, User Guide, Common Causes

If the information provided in this section does not solve your print problem, refer to Getting Help on page 61.

Print Defects and Potential Remedies

Print Quality Problem	Common Causes		Potential Remedies
Background Smudges	■	Printer not correctly	■ Set the printer driver
Unwanted black and/or		set to the proper	and front panel to the
		media type.	appropriate media
colored or shaded areas
			type.
that appear on the
		The printer is	■ Place the printer in a
page.	■
		exposed to direct	location out of the
		sunlight.	sunlight. May need to
			replace the imaging
			drum of that color.

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Dark Vertical Lines

Black or colored vertical lines that streak the page.

■Toner is on fuser ■ Print blank pages until

roll.	smudges disappear.
■ If the problem occurs	■ Replace imaging drum
in one color, an	of that color.
imaging drum may
be damaged.

■A light emitting ■ Clean each of the LED

diode (LED) bar is	bars (a) using the
dirty.	cleaning pad supplied
	with the toner
	cartridge, or an alcohol
	wipe from the
	Cleaning Kit.
	a

■If the problem occurs

in only one color, an imaging drum may

0748-50be scratched, dirty or damaged.

■Dry toner is on the Fuser rollers.

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■Remove and inspect the imaging drum of the problem color.

Replace it if any scratches or damage are visible.

■Print blank pages until the lines disappear. If they do not disappear, replace the Fuser.

Print Quality

User Guide 49