Yamaha CXA5000BL Troubleshooting, First, check the following:, Power, system and remote control, cThe connectors of each cable are securely inserted in to jacks on each device

Troubleshooting

Refer to the table below when the unit does not function properly.

If the problem you are experiencing is not listed below or if the instructions below do not help, turn off the unit and power amplifier, disconnect the power cable, and contact the nearest authorized Yamaha dealer or service center.

First, check the following:

aThe power cables of the unit, power amplifier, TV and playback devices (such as BD/DVD players) are connected to AC wall outlets securely.

bThe unit, power amplifier, subwoofer, TV and playback devices (such as BD/DVD players) are turned on.

cThe connectors of each cable are securely inserted in to jacks on each device.Power, system and remote control

Problem	Cause	Remedy
	The protection circuitry has been activated three times	As a safety precaution, capability to turn on the power is disabled. Contact your
The power does not turn on.	consecutively. When the unit is in this condition, the standby
		nearest Yamaha dealer or service center to request repair.
	indicator on the unit blinks if you try to turn on the power.
	The internal microcomputer has frozen, due to an external electric	Hold down MAIN ZONE zon the front panel for more than 10 seconds to
The power does not turn off.	shock (such as lightning or excessive static electricity) or to a drop	initialize and reboot the unit. (If the problem persists, disconnect the power cable
	in the power supply voltage.	from the AC wall outlet and plug it again.)
	The sleep timer worked.	Turn on the unit and start playback again.
The unit enters standby mode automatically.
	The auto-standby function kicked in because the unit was not used	To disable the auto-standby function, set “Auto Power Standby” in the “Setup”
	for the specified time.	menu to “Off” (p.121).
	The internal microcomputer is frozen, due to an external electric	Hold down MAIN ZONE zon the front panel for more than 10 seconds to
The unit is not reacting.	shock (such as lightning or excessive static electricity) or to a drop	initialize and reboot the unit. (If the problem persists, disconnect the power cable
	in the power supply voltage.	from the AC wall outlet and plug it again.)
	The unit is out of the operating range.	Use the remote control within the operating range (p.5).
	The batteries are weak.	Replace with new batteries.
	The unit’s remote control sensor is exposed to direct sunlight or	Adjust the lighting angle, or reposition the unit.
The unit cannot be controlled using the remote	strong lighting.
control.
	The remote control is set to control external devices.	Press SOURCE/RECEIVER to set the remote control to control the unit (the key
		lights up in orange).
	The remote control IDs of the unit and the remote control are not	Change the remote control ID of the unit or the remote control (p.125).
	identical.

APPENDIX ➤ Troubleshooting En 138