Troubleshooting
Unusual Printer/Lmainator Events
Completely unexpected print results•Color ribbon out, or nearly out. Replace ribbon. Section 2
•Main cover opened during a print job. Open and close main cover, then press RIBBON to
•Color ribbon panels out of sync, see previous action.
•Color ribbon not advancing consistently. Color ribbon supply and/or takeup cores not engaging properly on arbors. Section 2
•Front (color side) of card printed with black. Open and close main cover, then press RIBBON to
•Inconsistent color, very faint printing. Printhead not pressing on ribbon. Reference Technical Note 4
•Color ribbon torn, or jamming intermittently. Clear jam. Pull out more from supply roll and reattach to takeup roll. Section 2
YMC color panels stick to card•Printhead running too hot. Can happen after head replacement if head resistance incorrectly entered through printer driver. Reference Technical Note 4, Printer Adjustment
•Check ribbon takeup and supply torques. Reference Technical Note 4
K (Black) panel sticks to card•Printhead running too hot. Can happen after head replacement if head resistance incorrectly entered through printer driver. Reference Technical Note 4, Printer Adjustment
•Black panel density and/or preheat set too high. Reference Technical Note 4, Color Calibration
•Check ribbon takeup and supply torques. Reference Technical Note 4
Loud rattling/screeching from card transport•Card(s) has fallen onto truck drive belt, and is jammed at some point. Open cover, remove all cards from hopper. Remove jammed card if accessible. Look for card(s) in the transport bed. Using card transport knob,
•Make flip station rest position adjust parameter less positive. (But be sure the carrier still descends to its physical
•Cleaning cassette not firmly engaged. Reference Technical Note 2
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