Troubleshooting
Try as you may, you can’t seem to get the label to look right. Or, the LEDs are on or flashing when they’re normally off. This is the section of the User’s Guide that can help you solve your printer’s problems! If, after reading this section, you’re still having difficulty getting your printer to print, contact a qualified Zebra service technician.
Help! The LEDs are On/Off/Flashing!
Error LED | Power LED | Printer | For a Resolution, |
(Orange) | (Green) | Status | Refer to: |
Off | Off | Off | 1 |
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Flashing | On | Stopped | 2 |
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Double Flashing | On | Paused | 3 |
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On | On | On | 4 |
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On | On | Stopped | 5 |
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Off | Flashing | On | 6 |
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Off | Flashing | Stopped | 7 |
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Alternate Flashing | Needs Service | 8 | |
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Simultaneous Flashing | Various | 2 and 6 | |
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On | Flashing | On | 4 and 6 |
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On | Flashing | Various | 5 and 6 |
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Double Flashing | Flashing | Yes | 3 and 7 |
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Resolutions:
1. The printer is not receiving power.
•Have you turned on the printer power?
•Ensure that the battery is fully charged. Follow the instructions in “Charging the Battery” in Getting Ready to Print.
•Make sure the battery is properly installed. Refer to “Installing the Battery” in Getting Ready to Print.
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