There are long tracks of missing print (blank vertical lines) on several labels.
•The printhead is dirty. Clean the printhead according to the instructions in Preventive Maintenance.
•The printhead elements are damaged. Call a qualified service technician to replace the printhead.
Misregistration of labels (the printing does not start at the top of the label) and misprinting of 1 to 3 labels.
•The media may not be threaded under the media guides. Refer to “Loading the Media” in Getting Ready to Print.
•The printer needs to be calibrated. Refer to Calibration.
•Printhead pressure needs to be adjusted. Follow the instructions in “Adjusting the Printhead Pressure” in Getting Ready to Print.
•The correct media sensor may not be activated. In manual calibration, select the media sensing method for the labels you are using (refer to your label preparation software user’s manual).
A label format was sent to, but not recognized by, the printer.•Is the printer in pause mode? If so, press the Feed button.
•If the LEDs are on or flashing, refer to “Help! The LEDs are On/Off/Flashing!” in Troubleshooting.
•Make sure the data cable is installed correctly. Also, make sure you are using a null modem cable between the printer’s adapter cable and the computer (see Figure 19), or the appropriate null modem cable.
•A communications problem has occurred. First, make sure that the correct communications port on the computer is selected. Next, verify that the same handshaking is in use by both the printer and the computer. Then, ensure that the communication parameters of the printer and the computer match. Refer to “Communicating with the Printer” in Getting Ready to Print.
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