7. The battery is under voltage (level 2).
•The battery may not have enough power to print the next label and can reset the printer, losing formats in the printer. Plug the battery charger into the printer (you don’t have to turn off the printer to do this). After the battery is charged, press the Feed button.
8. FLASH memory is not programmed.
•Return the printer to an authorized Zebra reseller.
Print Quality Problems
No print on the label.
•If you aren’t using ribbon, make sure the correct media (direct thermal) is loaded. Try this: Quickly rub your nail or a blunt object over the label surface. If it doesn’t produce dark marks, the wrong media (thermal transfer) is loaded.
•Are the media and ribbon loaded correctly? Follow the instructions in “Loading the Media” and “Loading the Ribbon” in Getting Ready to Print.
•You may be trying to use the printer outside of its environmental limits. The correct operating temperature range for this printer is between 32° F and 104° F (0° to 40° C).
The printed image doesn’t look right.
•The printhead is dirty. Clean the printhead according to the instructions in Preventive Maintenance.
•Printhead pressure needs to be adjusted. Follow the steps in “Adjusting the Printhead Pressure” in Getting Ready to Print.
•The print darkness needs to be adjusted. See “Adjusting the Print Darkness” in Getting Ready to Print.
•The print mode may be incompatible with the media you are using. If your printer is set for thermal transfer mode, you must use thermal transfer, rather than direct thermal, media and a ribbon cartridge.
•The media being used is incompatible with the printer. Be sure to use the
•Battery voltage is low. See “Charging the Battery” in Getting Ready to Print.
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