Troubleshooting
What the Status Light is Telling You
Color | Status |
| Solution or Reason | |
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None | off | 1. | Check power connection from the A.C. outlet to power | |
| supply to printer. | |||
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| 1. | Printer printing (normal operation). | |
Green | constant | 2. | Printer paused; ready to receive data (normal operation). | |
3. | Printer paused; waiting for user action (for example, to take | |||
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| a dispensed label or to tap the feed button). | |
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| 1. | The cover open sensor is active. Press top cover to close | |
Amber | constant |
| and lock. | |
2. | Printer has a syntax or command error. Check program | |||
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| and resend print job. | |
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| 1. | Firmware download in progress. Indicator lights red, then | |
| blinking |
| green. | |
| 2. | Signal to begin media length sensing after turning ON | ||
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| printer. Release the feed button. | |
Red |
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| 1. | Media or ribbon is out. Reload a new supply. Press feed | ||
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| button to continue. | |
| constant | 2. | ||
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| 3. | Printer ready to receive flash programming during firmware | |
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| download. | |
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| 35 |
