Platen Considerations
The standard platen (drive roller) normally does not require cleaning. Paper and liner dust can accumulate without effecting print operations. Contaminates on the platen roller can damage the print head or cause the media to slip when printing. Adhesive, dirt, general dust, oils and other contaminates should be cleaned immediately off the platen.
Keep a new platen available as a spare and install it whenever the printer has significantly poorer performance, print quality or media handling. If sticking or jamming continues even after cleaning, you must replace the platen.
The platen can be cleaned with a
1.Open the media door and remove the media.
2.Clean the platen surface with the alcohol moistened swab. Rotate the platen while swabbing. Repeat this process two to three times with a new swab to remove residual contaminates. Adhesives and oils, for example, may be thinned by the initial cleaning but not completely removed.
3.Discard the cleaning swab or pen after use.
Allow the printer to dry for one minute before loading labels.
Lubrication
No lubricating agents of any kind should be used on this printer! Some commercially available lubricants, if used, will damage the finish and the mechanical parts inside the printer.
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