Print Quality Problems | Zebra Technologies TLP 2824 instruction

Print Quality Problems

No print on the label.

■You must use the correct media for the method of printing you require. When printing without a ribbon, you must use direct thermal media. When using ribbon, you must use thermal transfer media. The printer's ribbon sensor detects motion of the supply spindle.

■Is the media loaded correctly? Follow the instructions in “Loading the Media” on page 9.

The printed image does not look right.

■The print head is dirty. Clean the print head according to the instructions on page 33.

■The print head is under temperature.

■Adjust the print darkness and/or print speed. Use the S and D commands in the programming guide.

■The media being used is incompatible with the printer. Be sure to use the recommended media for your application, and always use manufacturer-approved labels and tags.

There are long tracks of missing print (blank vertical lines) on several labels.

■The print head is dirty. Clean the print head according to the instructions on page 33.

■The print head elements are damaged. Replace the print head (see “Replacing the Print Head” on page 32).

38	980485-001A

Image 46

Zebra Technologies TLP 2824 manual Print Quality Problems, No print on the label, Printed image does not look right

Contents

Zebra TLP 2824 TM 980485-001A Proprietary Statement Shock Hazard Contents Operation & Options 980485-001A Vii 980485-001A Introduction Hello What’s in the Box? Inspecting the Printer Opening the printer Inspecting the Printer Closing the printer Related Documentation Reporting Damage Getting Started Modes of Printing Attaching Power Supply Adjusting the Roll Holders Loading Roll Media Placing the Roll in the Media Compartment Adjusting the Guides Install the Take-Up Core Install the Ribbon Supply RollLoading Ribbon Attach and Tighten the Ribbon Feed Button Power SwitchOperator Controls Status Light Media Length Sensing Hooking Up the Printer and Computer Interface Cable Requirements Ethernet Interface Requirements USB Interface RequirementsParallel Interface Requirements Serial Interface Requirements Parallel Communications Communicating with the PrinterUniversal Serial Bus USB Communications Internal ZebraNet PrintServer II Ethernet Communications Command Serial Communications Adjusting the Print Width Adjusting the Print Quality Operation & Options Thermal Printing Adding a New Transfer Ribbon Replacing SuppliesReplacing a Partially Used Transfer Ribbon Printing in Peel-Mode Printing on Fan-Fold Media Using the Cutter Option 980485-001A Maintenance Cleaning Print Head Considerations Cleaning Card ConsiderationsMedia Path Considerations Lubrication Platen Considerations Replacing the Platen AssemblyRemoval Replacing the Print Head Thermal-Transfer TLP Model Removal Assembly 980485-001A Troubleshooting What the Status Light is Telling You Printer Operation Media Handling No print on the label Print Quality ProblemsPrinted image does not look right Label format was sent to, but not recognized by, the printer Manual Calibration Resetting the Factory Default Values Communications Diagnostics Feed Button Modes Printer Condition Feed Button Action Appendix Universal Serial Bus USB ConnectorInterfaces Parallel Interface Host Looking into the Printer’s RJ-45 Modular Connector Internal Ethernet PrintServer Serial RS-232 Connector Serial RJ-11 Alternative Connector Printer 980485-001A Page Page