Troubleshooting
Problem | Possible Causes | Possible Solution | |
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Cannot answer | You have activated the Call barring | In Phone app, press the Menu Key > | |
Settings > Call Barring Settings, and | |||
incoming calls | feature. | ||
then check Deactive All. | |||
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| You have activated the Call barring | In Phone app, press the Menu Key > | |
| Settings > Call Barring Settings, and | ||
| feature. | ||
Cannot make | then check Deactive All. | ||
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outgoing calls | You have activated the Fixed dial | In Phone app, press the Menu Key > | |
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| Settings > Fixed Dialing Numbers and | ||
| numbers feature. | ||
| disable it. | ||
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| Contact your service provider. If the service | |
PIN Code blocked | You have entered an incorrect PIN code | provider provides the (U)SIM card’s PUK | |
three consecutive times. | code, use the PUK code to unlock the (U) | ||
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| SIM card. | |
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Phone crashes, |
| Reset the phone to factory status. | |
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| Enter safety mode and uninstall the | ||
reboots, freeze, or | Some | ||
cannot be powered | with your phone. | software that may cause the problem. | |
on |
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| Upgrade the phone software. | ||
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For Your Safety
General Safety
Don’t make or receive handheld calls while driving. And never text while driving.
Keep your phone at least 0.6 inches (15mm) away from your ear or body while making calls.
Small parts may cause choking.
Your phone can produce a loud sound.
Keep away from pacemakers and other electronic medical devices.
Switch off when asked to in hospitals and medical facilities.
Switch off when told to in aircrafts and airports.
Switch off when near explosive materials or liquids.
Don’t rely on your phone for emergency communications.
Don’t use at gas stations.
Your phone may produce a bright or flashing light.
Don’t dispose of your phone in fire.
Avoid contact with anything magnetic.
Avoid extreme temperatures.
Avoid contact with liquids. Keep your phone dry.
Don’t take your phone apart.
Only use approved accessories.
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