Troubleshooting
Problem | Possible Causes | Possible Solution | |
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|
| |
Cannot answer | You have activated the Call barring | In Phone app, press the Menu Key > | |
Settings > Call Barring Settings, and | |||
incoming calls | feature. | ||
then check Deactivate All. | |||
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| ||
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|
| |
| You have activated the Call barring | In Phone app, press the Menu Key > | |
| Settings > Call Barring Settings, and | ||
| feature. | ||
Cannot make | then check Deactivate All. | ||
| |||
|
| ||
outgoing calls | You have activated the Fixed dial | In Phone app, press the Menu Key > | |
| |||
| Settings > Fixed Dialing Numbers and | ||
| numbers feature. | ||
| disable it. | ||
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| ||
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| |
|
| Contact your service provider. If the service | |
PIN code blocked | You have entered an incorrect PIN code | provider provides the | |
three consecutive times. | PUK code, use the PUK code to unlock the | ||
| |||
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| ||
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| |
Unable to enter |
|
| |
information into | The phonebook’s memory is already full. | Delete unnecessary data from the contacts. | |
the phonebook |
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| |
|
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| |
Phone crashes, |
| Reset the phone to factory status. | |
|
| ||
| Enter safety mode and uninstall the | ||
reboots, freeze, | Some | ||
or cannot be | with your phone. | software that may cause the problem. | |
powered on |
|
| |
| Upgrade the phone software. | ||
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| ||
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For Your Safety
General Safety
Don’t make or receive handheld calls while driving. And never text while driving.
Keep your phone at least 15 mm away from your ear or body while making calls.
Small parts may cause a choking.
Your phone can produce a loud sound.
Keep away from pacemakers and other electronic medical devices.
Switch off when asked to in hospitals and medical facilities.
Switch off when told to in aircrafts and airports.
Switch off when near explosive materials or liquids.
Don’t rely on your phone for emergency communications.
Don’t use at gas stations.
Your phone may produce a bright or flashing light.
Don’t dispose of your phone in fire.
To prevent possible hearing damage, do not listen at high volume levels for long periods.
Avoid contact with anything magnetic.
Avoid extreme temperatures.
Avoid contact with liquids. Keep your phone dry.
Don’t take your phone apart.
Only use approved accessories.
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