Omni 56K II and Omni 56K Plus II User’s Guide

PROBLEM

CORRECTIVE ACTION

 

 

I cannot get the software driver

Close your Windows applications.

to uninstall and reinstall

Use the add and remove hardware option in the Windows Control

properly.

Panel to remove the modem.

 

 

Insert the included CD. If a screen automatically opens, close it.

 

Unplug the RS-232 cable (Omni 56K Plus only) and plug it back in.

 

Unplug the USB cable (Omni 56K Plus II only) and plug it back in.

 

Use the add new hardware option in Control Panel to start the

 

installation wizard.

 

Restart your computer if prompted.

 

 

7-2

Troubleshooting