Debug PPPoE Connection | ZyXEL Communications P-2302R-P1C guide

P2302R-P1C Support Notes

0010: 01 8D F2 0C 40						00	7F	06-D5 9C CA 84 9B 61 CC D9								....@........a..
0020: 00		02	28	26	00	50	00	C8-C0	15	4D	71	3E	47	50	18	..(&.P....Mq>GP.
0030: 1E		87	43	74	00	00	47	45-54	20	2F	70	69	63	74	75	..Ct..GET /pictu
0040:	72	65	73	2F	6D	61	67	61-7A	69	6E	65	5F	6C	6F	67	res/magazine_log
0050:	6F	2F	62	65	73	74	6F	66-74	69	6D	65	73	2E	67	69	o/bestoftimes.gi

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Debug PPPoE Connection

Debug PPPoE Connection

The ZyXEL Device supports traces when there is problem to connect your ISP using PPPoE protocol. Please follow the procedure below to collect the trace for our troubleshooting.

1.Remove the LAN cable attached on the ZyXEL Device

2.Enter SMT using console port

3.Enter Menu 24.8-CI command mode

4.Type the following commands:

 sys trcp sw on (turn on packet trace)

sys errctl 3 (save crash information and make system enter debug mode after the crash)

poe debug 1 (turn on pppoe debug)

dev dial 1 (dial remote node 1)

5.After all, if the ZyXEL Device crashes and you can do nothing, please send the above log back to us.

6.If the ZyXEL Device crashes and you are able to enter commands, please type 'atds' in debug mode to dump the log and send the log to us.

7.If the ZyXEL Device does not crash but just can not dial out, please capture the following further log and send us the log.

sys trcp sw off (turn off packet trace)

sys log disp i (capture system error log)

sys trcp parse (parse the trace in detail)

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All contents Copyright © 2007 ZyXEL Communications Corporation.

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ZyXEL Communications P-2302R-P1C manual Debug PPPoE Connection

Contents

2302R-P1C P2302R-P1C Support Notes LAN? 101 112 Trouble Shooting 116 CLI Command List 145 Application Notes Internet Connection ∙ Setting up the ZyXEL Device ∙ In the Control Panel/Network window, click Add button P2302R-P1C Support Notes P2302R-P1C Support Notes P2302R-P1C Support Notes Setup the the ZyXEL Device as a Dhcp Relay ∙ What is Dhcp Relay? ∙ Setup the ZyXEL Device as a Dhcp Client ∙ Introduction Configure an Internal Server Behind SUA∙ Configuration Configure a Pptp server Behind SUA ∙ Port numbers for some servicesService Port Number Telnet P2302R-P1C Support Notes ∙ Example P2302R-P1C Support Notes About Filter & Filter Examples ∙ Filter Structure ∙ Filter Types and SUA P2302R-P1C Support Notes Menu Protocol and device rule cannot be active together Filter for blocking the web service Create a filter set in Menu Rule one for a. http packet, TCP06/Port number Rule 3 for c. DNS packet UDP17/Port number Filter for blocking a specific client Filter for blocking a specific MAC address Before you Begin Configurations Action Matched= Drop Action Not Matched= Forward Value= 0080c810234a Filter for blocking the NetBIOS packets Action Not Matched= Check Next Rule IP Source Route= No Port # Comp= None TCP Estab= N/A More= No Log= None Menu 21.1.6 TCP/IP Filter Rule Filter # 1,6 Filter Type= TCP/IP Filter Rule Active= Yes IP Protocol= P2302R-P1C Support Notes Menu 21.2 Filter Rules Summary Using the Dynamic DNS Ddns User Password Enable Wildcard Network Management Using Snmp Reads Traps WritesTraversal operations ∙ Set ∙ Get∙ GetNext ∙ Trap ∙ coldStart defined in RFC-1215 ∙ authenticationFailure defined in RFC-1215WhyReboot defined in ZYXEL-MIB ∙ warmStart defined in RFC-1215 Configure the ZyXEL Device for Snmp Set Community Trusted Host Option DescriptionsGet Community Respond to all NMS managers Trap Community Trap Destination ∙ Unix Setup Using SysLogZyXEL Device Setup ∙ CDR logcall messages ∙ Packet triggered log ∙ Filter log ∙ PPP Log Using IP Alias ∙ What is IP Alias? ∙ IP Alias Setup Dhcp Setup TCP/IP Setup IP Alias ∙ Time Service in ZyXEL Device Using IP Multicast Multicast IGMP-v1 for Igmp version 1, IGMP-v2 for Igmp version ∙ How to deploy backup gateway? Using Traffic Redirect Feature∙ What is Traffic Redirect? ∙ Traffic Redirect Setup Traffic Redirect on LAN port Fail Tolerance Period Timeout Using Universal Plug n Play UPnP ∙ 1. What is UPnP ∙ 2. Using UPnP in ZyXEL devices UPnP Operations Enable UPnP function in the ZyXEL device P2302R-P1C Support Notes P2302R-P1C Support Notes Finally, your video conversation is achieved Setup SIP Account VoIP Application Notes P2302R-P1C Support Notes P2302R-P1C Support Notes SIP Local Port SIP AccountSIP Number Server Settings AuthenticationPassword Reset SIP Server Settings URL Type Expiration Register Re-send TimerDuration Session Expires Secondary Compression Dtmf ModePrimary Type NAT Keep Alive Use NATOutbound Proxy Keep Alive With On Hold Enable Message Waiting Indication EnableCaller Ringing Enable Expiration Time Voice QoS Priority SettingCancel Voice Vlan ID Phone port settings Listening Settings SpeakingVolume Dialing Country Code ImmediateDial Mode Settings Call ServiceRegion Call Forwarding Unconditional Forward to Number Each fields detail description of the page is listed below Call Hold Call Waiting Scenario Three Way Conference P2302R-P1C Support Notes Call Transfer To activate Blind Transfer please follow the steps below Application scenario 2 Consult On Hold Transfer Application scenario 3 Attendant Transfer To activate Attendant Transfer please follow the steps below Internal Call Music on hold Early Media Call Park / Call Pickup Call Park Call Flow Call Pickup Call Flow Phone book Speed dial P2302R-P1C Support Notes Speed Dial Add NewEntry Name Edit What is ZyNOS?How do I access the embedded web configurator? Clear How do I upload or backup Romfile via web configurator? Why cant I make Telnet to The ZyXEL Device from WAN? What should I do if I forget the system password? How many network users can the SUA/NAT support? What is SUA? When should I use SUA?What is the difference between NAT and SUA? What are Device filters and Protocol filters? Why cant I configure device filters or protocol filters?What is the ZyXEL Device Internet Access Sharing Router? Will the ZyXEL Device work with my Internet connection? Why does my provider use PPPoE? What is PPPoE?How do I know I am using PPPoE? What do I need to use the ZyXEL Device? What can we do with the ZyXEL Device? How can I configure the ZyXEL Device?What network interface does the ZyXEL Device support? Does the ZyXEL Device support dynamic IP addressing? What Dhcp capability does the ZyXEL Device support? What network interface does the new ZyXEL Device support? How fast can the data go? How does the ZyXEL Device support TFTP?Can the ZyXEL Device support Tftp over WAN? Your ISP checks the MAC address Your ISP checks the Host Name What is BOOTP/DHCP? What is DDNS? When do I need Ddns service? How does Voice over IP work? What is Voice over IP?Why use VoIP? What is voice quality? What is the relationship between codec and VoIP?What is the difference between H.323 and SIP? What advantage does Voice over IP can provide? What codec does the ZyXEL Device support? What is codec?What is the relation of codec and VoIP? Which codec should I choose? Unable to register with the SIP server? Can register but can not establish a call? Trouble Shooting Your ISP checks the MAC address Key settings Assigned By= Your ISP checks the Host Name Your ISP checks User ID Using Embedded Packet Trace Online Trace Header Checksum = 0x3E71 Source IP = 0xC0A80102 RAW Data Destination IP = 0xC0A80102 C0 A8 01 02 C0 1F @...y = 0xEE 126 #E........E Offline Trace P2302R-P1C Support Notes 0000 80 C8 A0-C5 0010 0020 1B-18 FA F0 04-05 Prestige Destination MAC Addr 132 72 65 73 2F 6D GET /pictures/ma Debug PPPoE Connection Example- a trace with system crashes E5bdc000 LAN/WAN Packet Trace ENET0-R0062 TCP ENET0-T0058 TCP ENET0-R0060 TCP = 0x80 Flags Window Size Header Checksum = 0x3C79 Source IP = 0xC0A80102 Example TCP 2F FB be Display the trace briefly by entering sys trcp brief