Chapter 5: Troubleshooting
Troubleshooting the Agilent
To recover the operating system
To reinstall the operating system
Reinstalling the operating system erases the entire hard disk drive and reinitializes the hard disk drive to its factory configuration. All user data stored on the hard disk drive will be lost. Reinstalling the operating system is necessary in case any system level files or other components of the operating system become corrupted.
The recovery
1Apply power to the instrument.
2After applying power, insert the recovery
If the instrument finishes booting, then user files can likely be archived so they don't become lost.
3Press the on/off button to turn the instrument off.
4After a few seconds turn the instrument back on.
5At the prompt, select "Yes" to reinstall the operating system.
It takes about 1 hour to reinstall the operating system and Agilent Logic Analyzer application software. At the end of the operating system reinstallation, the logic analyzer will be in its factory default operating system configuration.
Problems running the Application Software
If there is a problem while running the Agilent Logic Analyzer application software, then the likely cause would be the application if the error or unusual behavior appeared while configuring a window or analyzing data.
In the event of a problem of the Agilent Logic Analyzer application software, do the following steps:
In case the application software becomes unresponsive, do a
If there are still problems running the application software, then uninstall and reinstall
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