Intel 10/100 manual Troubleshooting

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4 Troubleshooting

If you have problems with your Intel Express 10/100 Fast Ethernet Switch, use this chapter to help identify the problem and find a possible solution.

If you can’t find information in this chapter about the problem you’re having, get the following information:

•The serial number of the Express 10/100 Switch printed on the back side of the switch.

•The firmware revision number displayed by the Console Manager

message.

•The configuration of the equipment connected to the switch.

•The sequence of events leading up to your problem.

•Actions you have already taken.

If you call Intel Customer Support, you have 90 days of free support after your first call. Thereafter, Intel offers several Intel Support Service options. See the inside back cover for more information.

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Contents User Guide First edition Contents Chapter Troubleshooting Next steps Optional Connect the network devices to the switchCheck the LEDs for power and links Baud Data bits No parity Stop bit Xon/Xoff flow control Press Eand log into the Console ManagerTopology OverviewInstallation and Setup Intel Express 10/100 Fast Ethernet SwitchXmt Using the SwitchPort status LEDs RcvManagement status LEDs LinkFiber optic requirements Cabling RequirementsUTP requirements Straight-through vs. crossover cables NIC RJ-45 MDIDetermining which cable to use Typical Configurations Configuring the mixed 10 Mbps workgroup environmentConfiguration guidelines A P T E R 1 Intel Express 10/100 Fast Ethernet Switch Full duplex and flow control between Express 10/100 switches One repeater hop for Repeater count limitationsGeneral rule for Configuring Accessing the Console Manager Accessing the Console Manager remotelyMeans you can type one of the following Using the Console ManagerEntering commands Vlan Console Manager command groups Procedures using this diagram Sample Console Manager SessionTo configure the Snmp agent Configuring the Snmp agent for IPCommands used Set the IP configuration. Type the commandRecommended environments Configuring a port for full duplexTo configure a port for full duplex Creating Virtual LANs VLANs To create an SvlanCreate the two SVLANs. Type the commands To create a VBDMonitoring traffic To check traffic on a port Detecting congested segments Detecting faulty adapters or hub portsDetecting bad or poor quality cable Detecting speed mismatchesStatistic Definitions Configuring and Managing the Switch Group to display commands relevant to that group ReferenceSystem Commands Console Command-line SummaryConsole Commands IP Commands Snmp Commands Switching Database Commands Virtual LAN Vlan CommandsSpanning Tree Commands Port Configuration Commands Switching Statistics CommandsBanner Console CommandsHelp-kbd LogoutSys-stat System CommandsSet-passwd Get-stst-level Warm-resetCold-reset Set-stst-levelGet-sw-file Init-nvramSet-line-slip Set-sw-fileSet-tftp-srvr Set-rsw-fileGet-tftp-srvr Sw-dnldIP Commands IP configurationSet-ip Get-bootpSet-bootp Set-ip-confSet-slip-conf Get-slip-confSet-slip Get-gatewPing-stop Ping CommandsPing Stops the active ping process. You can also press cCAdd-arp-entry Address Resolution Protocol ARP CommandsGet-arp-tbl Del-arp-entryGet-comm Snmp CommandsSnmp community strings Set-commSet-auth Snmp trap message commandsGet-auth Get-trapsDel-trap Switching Database CommandsAdd-trap Removes a station from the trap tableDatabase control commands Get-lt-entryGet-lt-16 FF-FF-FF-FF-FF-FFDel-lt-addr Find-lt-addrDel-lt-entry Add-lt-entrySet-lt-age Custom filteringGet-lt-age Get-lt-filter Add-cf-entryGet-nv-cftbl Vlan CommandsDel-cf-entry Displays the custom filter table stored in NvramGet-con-matrix Get-vbc-matrixGet-vbc-tbl Set-vbc-domainDel-vbc-domain Set-sec-vlanSet-mon-port Get-svlan-tblDisplays the table of defined SVLANs MonitorSpanning Tree Commands ExampleGet-st-bcfg Get-stpSet-stp Displays the spanning tree state for all ports Get-st-pcfgGet-st-syscfg Set-br-hellot Set-br-prioSet-br-maxage Set-prt-enb Set-br-fwdelSet-prt-prio Set-prt-pcostDisplays the current port configuration Port Configuration CommandsUse these commands to configure and display port settings Get-port-cfgSet-speed-sel Statistics CommandsSet-port-dplex Set-port-fctrlGet-eth-cnt Get-colls-cntDisplays the Rmon statistics packet size histogram for port Get-rmon-cntGet-sdist-cnt Get-br-cnt2905033 Bytes Received Get-mgm-brcnt Troubleshooting General Problems Flow Control Problems TroubleshootingIntel Express 10/100 Fast Ethernet Switch Default Configuration SystemConsole Manager Not installed see Accessories on nextPorts Spanning treeAccessories SpecificationsFeatures Status Indicators per portConnector Interfaces General IndicatorsBoot and Configuration Maximum Cabling DistancesElectromagnetic Emissions and Safety Agency Approval Electrical SpecificationsPower Cord Specifications AC line frequency 47Hz-63Hz Fuse 100-120V/4A 200-240V/2ASnmp and MIB Support Limited Hardware Warranty Limited Hardware Warranty Europe only Avertissement Warnung Index Displaying current state, 44 enabling or disablingDatabase, switching Get-authcommandGet-bootpcommand Control commandsGet-stpcommand Get-port-cfgcommand, 22Get-slipcommand Get-trapscommandSet-commcommand MIBXmt Transmit LED Set-slipcommandSet-stpcommand World Wide Web & Internet FTP Intel BBS Troubleshooting Software updates Installation notesHow to access