Intel CB60-BX, CB60-ZX manual Troubleshooting Serial Port, Keyboard, System Board

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B

Troubleshooting

Serial Port

The serial device (modem, printer) doesn’t output anything or is outputting garbled characters.

1.Make sure that the serial device’s power is turned on and that the device is on-line.

2.Verify that the device is plugged into the correct serial port on the rear of the computer.

3.Verify that the attached serial device works by attaching it to a serial port that is working and configured correctly. If the serial device does not work, either the cable or the serial device has a problem. If the serial device works, the problem may be due to the onboard I/O or the address setting.

4.Make sure the COM settings and I/O address are configured correctly.

Keyboard

Nothing happens when a key on the keyboard was pressed.

1.Make sure the keyboard is properly connected.

2.Make sure there are no objects resting on the keyboard and that no keys are pressed during the booting process.

System Board

1.Make sure the add-in card is seated securely in the expansion slot. If the add-in card is loose, power off the system, re-install the card and power up the system.

2.Check the jumper settings to ensure that the jumpers are properly set.

3.Verify that all memory modules are seated securely into the memory sockets.

4.Make sure the memory modules are in the correct locations.

5.If the board fails to function, place the board on a flat surface and seat all socketed components. Gently press each component into the socket.

6.If you made changes to the BIOS settings, re-enter setup and load the BIOS defaults.

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Contents CB60-BX/ZX 37400849Copyright TrademarksFCC and DOC Statement on Class B Table of Contents Appendix a System Error Messages Appendix B TroubleshootingIntroduction Features and SpecificationsFeatures Expansion Slots ConnectorsIntroduction Desktop Management Interface DMIIrDA Interface System Health Monitor FunctionsPCI Bus Master IDE Controller USB PortsIntroduction Intelligence Package Checklist Virus ProtectionHardware Installation System Board LayoutHardware Installation DIP Switch Settings for Processors For Factory Use Only System MemoryJumper Settings for the CPU’s Front Side Bus Jumper JP2 CPU’s Front Side Bus SelectJumper Settings for Clearing Cmos Data Jumper JP3 Clear Cmos DataJumper Settings for Wake-On-Keyboard/ Wake-On-Mouse Jumper JP1 Wake-On-Keyboard/Wake-On-MouseSerial Ports 2 PS/2 Mouse and Keyboard PortsHardware Installation Parallel Ports Floppy Disk ControllerHardware Installation IDE Hard Disk Interface Adding a Second IDE Hard DriveHardware Installation USB Ports IrDA ConnectorHardware Installation CPU Fan Connector Chassis Fan ConnectorHardware Installation AGP Fan Connector SB-LINK ConnectorHardware Installation Wake-On-LAN Connector Hardware Installation Power Connector COM PW-OK 5VSBHardware Installation 14 J14 LEDs and Switches Keylock Power/Standby LED and Keylock Connector KeylockBasic Input/Output System Award Bios Setup UtilityStandard Cmos Setup Time Award Bios Setup UtilityDate Halt On Drive a and Drive BVideo Award Bios Setup Utility Bios Features Setup Virus WarningBoot Up Floppy Seek Quick Power On Self TestBoot Sequence CPU L1 Cache and CPU L2 CacheTypematic Delay Msec Boot Up NumLock StatusTypematic Rate Setting Typematic Rate Chars/SecHDD S.M.A.R.T. Capability Chipset Features SetupOS Select for Dram 64MB System Bios Cacheable Sdram RAS-to-CAS DelayDram Data Integrity Mode CB60-BX only Video Bios CacheableMemory Hole At 15M-16M Bit I/O Recovery Time and 16 Bit I/O Recovery TimeVideo RAM Cacheable PCI 2.1 ComplianceSpread Spectrum System Health Monitor+1.5V, +3.3V, +5V, +12V, -12V Power Management SetupCpuv PM Control by APM Power ManagementAcpi Function Video Off MethodHDD Power Down Standby ModeSuspend Mode Video Off AfterResume On Ring Soft-Off by PWR-BTTNPWR Lost Resume State Resume On LAN Resume On AlarmTimer hhmmss Date of MonthResources Controlled By Award Bios Setup Utility 5 PNP/PCI ConfigurationReset Configuration Data Assign IRQ for USB Load Fail-Safe SettingsAssign IRQ for VGA PCI Slot 1 Use IRQ to PCI Slot 4 Use IRQIntegrated Peripherals Award Bios Setup Utility Load Optimal SettingsIDE HDD Block Mode Init Display First On-Chip Primary PCI IDE and On-Chip Secondary PCI IDEUSB Keyboard Support KBC Input ClockOnboard FDC Controller UART2 Mode SelectIR Transmission Delay Onboard Serial Port 1 and Onboard Serial PortParallel Port Mode, ECP Mode Use DMA and EPP Mode Select Keyboard/Mouse Power OnSupervisor Password Award Bios Setup Utility User Password IDE HDD Auto DetectionAward Bios Setup Utility Save & Exit Setup Exit Without SavingRunning the DMI Utility Supported SoftwaresDesktop Management Interface DMI Supported Softwares Using the DMI Utility Edit DMISave DMI File Supported Softwares Add DMILoad DMI File Hardware Doctor Utility Supported SoftwaresBeep EnableFaults Count 1 or Polling Interval Temperature UnitPatch Utility for Windows Post Beep Appendix a System Error MessageError Messages System Error Message Monitor/Display Appendix B -TroubleshootingTroubleshooting Checklist Floppy Drive TroubleshootingPower Supply Troubleshooting Hard Drive Parallel PortSystem Board Troubleshooting Serial PortKeyboard