Intel SE7500WV2 Running New Application Software, After the System Has Been Running Correctly

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Running New Application Software

Problems that occur when you run new application software are usually related to the software. Faulty equipment is much less likely, especially if other software runs correctly.

Checklist

Does the system meet the minimum hardware requirements for the software? See the software documentation.

Is the software an authorized copy? If not, get one; unauthorized copies often do not work. If you are running the software from a diskette, is it a good copy?

If you are running the software from a CD-ROM disk, is the disk scratched or dirty?

If you are running the software from a hard disk drive, is the software correctly installed? Were all necessary procedures followed and files installed?

Are the correct device drivers installed?

￿￿Is the software correctly configured for the system? Are you using the software correctly?

If the problems persist, contact the software vendor’s customer service representative.

After the System Has Been Running Correctly

Problems that occur after the system hardware and software have been running correctly often indicate equipment failure. Many situations that are easy to correct, however, can also cause such problems.

Checklist

If you are running the software from a diskette, try a new copy of the software.

If you are running the software from a CD-ROM disk, try a different disk to see if the problem

￿￿occurs on all disks.

If you are running the software from a hard disk drive, try running it from a diskette. If the software runs correctly, there may be a problem with the copy on the hard disk drive. Reinstall the software on the hard disk, and try running it again. Make sure all necessary files are installed.

If the problems are intermittent, there may be a loose cable, dirt in the keyboard (if keyboard

￿￿input is incorrect), a marginal power supply, or other random component failures.

If you suspect that a transient voltage spike, power outage, or brownout might have occurred, reload the software and try running it again. (Symptoms of voltage spikes include a flickering video display, unexpected system reboots, and the system not responding to user commands.)

✏NOTE

Random errors in data files: If you are getting random errors in your data files, they may be getting corrupted by voltage spikes on your power line. If you are experiencing any of the above symptoms that might indicate voltage spikes on the power line, you may want to install a surge suppressor between the power outlet and the system power cord.

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Intel Server Board SE7500WV2 Product Guide

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Contents Intel Server Board SE7500WV2 Product Guide Page Contents Configuration Software and Utilities UpgradingTechnical Reference Solving ProblemsEquipment Log and Power Consumption Worksheets Regulatory and Integration InformationFigures TablesDescription Server Board FeaturesServer Board Features Server Board VersionsServer Board Connector and Component Locations Server Board Connector and Component LocationsBack Panel Connectors Back Panel ConnectorsPCI Riser Slots ProcessorMemory VideoScsi Controller ATA-100 ControllerKeyboard and Mouse NIC Connector and Status LEDsNetwork Controller RJ-45 Serial PortAbbreviation RJ-45 SignalRear Serial 2 Port Adapter Pin-out System Management Baseboard Management ControllerPlatform Event Management Field Replaceable Units and Sensor Data RecordsSystem Event Log EMP and Serial Over LAN Emergency Management PortIntel Server Management Security Intrusion Switch MonitoringUsing Passwords Software LocksSecure Mode Summary of Software Security Features Software Security FeaturesBoot without keyboard Installation Procedures Rearrange the StandoffsInstall the Server Board Installing the Server BoardInstall the Processor Retention Brackets Installing ProcessorsLower the locking bar completely Installing the Heat Sink Installing the Heat Sink Clip Installing Memory Connecting Cables Connect CablesInstalling a Service Partition on the Server Optional Installing Intel SMaRT Tool Installing your Operating SystemInstalling Intel Server Management Upgrading Tools and Supplies NeededInstalling DIMMs Processors Adding or Replacing a ProcessorLower the locking bar completely Installing the Heat Sink Replacing the Back up Battery Removing a ProcessorReplacing the Back up Battery Intel Server Board SE7500WV2 Product Guide Configuration Utilities Configuration Software and UtilitiesService Partition Optional System Software Update SequenceHot Keys Power-On Self-Test PostHot Keys To Do ThisTemporarily Changing the Boot Device Priority Bios SetupIf Bios Setup Is Inaccessible Running the Adaptec SCSISelect Utility When to Run the Adaptec SCSISelect UtilityConfiguring the Adaptec AIC-7899 Scsi Adapter Running the SCSISelect UtilityDirect Platform Control DPC Console When to Run the Promise FastBuild UtilityRunning the Promise FastBuild Utility Running the Promise FastBuild UtilityDPC Console Modes of Operation Creating SSU Diskettes Using the System Setup UtilityRunning the DPC Console Customizing the SSU Interface Running the SSUWorking with the SSU Interface Setting the Administrator Password Setting Boot Device PrioritySetting Passwords and Security Options Exiting the SSUViewing the System Event Log Setting the User PasswordSetting Security Options Viewing FRU Information Viewing Sensor Data RecordsUpdating the Firmware Updating System Firmware and BiosUpdating the Bios Verifying the FirmwareRestoring a Configuration Saving and Restoring the System ConfigurationSaving a Configuration Setting Up Paging AlertsIntel Server Board SE7500WV2 Product Guide Setting Up LAN Alerts Managing the Server Remotely Setting Up Remote LAN AccessSetting Up Remote Modem or Serial Access Software Updates Creating a Bootable DisketteRecovering the Bios Software Update PackageFRU/SDR Load Utility Description Firmware Update Utility DescriptionRunning the Firmware Update Utility What You Need to Do Command Line FormatCommand How You Use the FRU/SDR Load UtilityPrompting for Product Level FRU Information Intel Server Board SE7500WV2 Product Guide Checklist Solving ProblemsResetting the System Initial System StartupRunning New Application Software After the System Has Been Running CorrectlyVerifying Proper Operation of Key System Lights More Problem Solving ProceduresMonitoring Post Confirming Loading of the Operating SystemNo Characters Appear on Screen Specific Problems and Corrective ActionsPower Light Does Not Light Diskette Drive Activity Light Does Not Light Characters Are Distorted or IncorrectSystem Cooling Fans Do Not Rotate Properly Bootable CD-ROM Is Not Detected Problems with NetworkProblems with Application Software CD-ROM Drive Activity Light Does Not LightAdd-in adapter stopped working without apparent cause Cannot Connect to a ServerIntel Server Board SE7500WV2 Product Guide Server Board Jumpers What it does at system resetTechnical Reference Jumper NamePost Codes Diagnostic LEDsDiagnostic LED Decoder Post Code0Fh 2Bh Off 2Dh 82h Off Error Code Post Error Codes and MessagesStandard Post Error Messages and Codes Error Message119 11A 11B 11E 120 121 140 141 142 143 144 145 146 Extended Post Error Messages and Codes Bios Recovery Beep Codes Bios Recovery Beep CodesBootblock Error Beep Codes Bootblock Error Beep CodesIntel Server Board SE7500WV2 Product Guide Product Regulatory Compliance Product Safety ComplianceRegulatory and Integration Information Product EMC ComplianceProduct Regulatory Compliance Markings Electromagnetic Compatibility Notices FCC USAEurope CE Declaration of Conformity Bsmi TaiwanEquipment Log and Power Consumption Worksheets Equipment LogModel Number Serial Number Date InstalledManufacturer Name Power Usage Worksheet Calculating Power ConsumptionWorksheet, Calculating DC Power Usage Current UsageTotal Watts For each voltage level Worksheet, Total Combined Power Used by the SystemVoltage level and total current V X a = W Index Intel Server Board SE7500WV2 Product Guide
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