Intel SE7500WV2 manual Problems with Network, CD-ROM Drive Activity Light Does Not Light

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CD-ROM Drive Activity Light Does Not Light

Check the following:

Are the power and signal cables to the CD-ROM drive properly installed?

Are all relevant switches and jumpers on the drive set correctly?

Is the drive properly configured?

Is the onboard IDE controller enabled?

Problems with Application Software

If you have problems with application software, do the following:

Verify that the software is properly configured for the system. See the software installation and operation documentation for instructions on setting up and using the software.

Try a different copy of the software to see if the problem is with the copy you are using. Make sure all cables are installed correctly.

Verify that the server board jumpers are set correctly. See Chapter 6.

If other software runs correctly on the system, contact your vendor about the failing software. If the problem persists, contact the software vendor’s customer service representative for help.

Bootable CD-ROM Is Not Detected

Check the following:

Is the BIOS set to allow the CD-ROM to be the first bootable device?

Check cable connections.

Verify CD is bootable in another known good CD-ROM drive. (Especially if the CD is a copy.)

Problems with Network

The server hangs when the drivers are loaded:

Change the PCI BIOS interrupt settings.

Diagnostics pass, but the connection fails:

Make sure the network cable is securely attached.

Make sure you specify the correct frame type in your NET.CFG file.

The Activity LED doesn’t light:

Make sure the network hub has power.

The controller stopped working when an add-in adapter was installed:

Make sure the cable is connected to the port from the onboard network controller. Make sure your PCI BIOS is current.

Make sure the other adapter supports shared interrupts. Also, make sure your operating system

supports shared interrupts.

Try reseating the add in adapter.

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Contents Intel Server Board SE7500WV2 Product Guide Page Contents Configuration Software and Utilities UpgradingTechnical Reference Solving ProblemsEquipment Log and Power Consumption Worksheets Regulatory and Integration InformationFigures TablesDescription Server Board FeaturesServer Board Features Server Board VersionsServer Board Connector and Component Locations Server Board Connector and Component LocationsBack Panel Connectors Back Panel ConnectorsPCI Riser Slots ProcessorMemory VideoScsi Controller ATA-100 ControllerKeyboard and Mouse NIC Connector and Status LEDsNetwork Controller RJ-45 Serial PortRJ-45 Signal Rear Serial 2 Port Adapter Pin-outAbbreviation System Management Baseboard Management ControllerField Replaceable Units and Sensor Data Records System Event LogPlatform Event Management Emergency Management Port Intel Server ManagementEMP and Serial Over LAN Security Intrusion Switch MonitoringUsing Passwords Software LocksSecure Mode Summary of Software Security Features Software Security FeaturesBoot without keyboard Installation Procedures Rearrange the StandoffsInstall the Server Board Installing the Server BoardInstall the Processor Retention Brackets Installing ProcessorsLower the locking bar completely Installing the Heat Sink Installing the Heat Sink Clip Installing Memory Connecting Cables Connect CablesInstalling a Service Partition on the Server Optional Installing your Operating System Installing Intel Server ManagementInstalling Intel SMaRT Tool Upgrading Tools and Supplies NeededInstalling DIMMs Processors Adding or Replacing a ProcessorLower the locking bar completely Installing the Heat Sink Replacing the Back up Battery Removing a ProcessorReplacing the Back up Battery Intel Server Board SE7500WV2 Product Guide Configuration Utilities Configuration Software and UtilitiesService Partition Optional System Software Update SequenceHot Keys Power-On Self-Test PostHot Keys To Do ThisBios Setup If Bios Setup Is InaccessibleTemporarily Changing the Boot Device Priority Running the Adaptec SCSISelect Utility When to Run the Adaptec SCSISelect UtilityConfiguring the Adaptec AIC-7899 Scsi Adapter Running the SCSISelect UtilityDirect Platform Control DPC Console When to Run the Promise FastBuild UtilityRunning the Promise FastBuild Utility Running the Promise FastBuild UtilityDPC Console Modes of Operation Using the System Setup Utility Running the DPC ConsoleCreating SSU Diskettes Running the SSU Working with the SSU InterfaceCustomizing the SSU Interface Setting the Administrator Password Setting Boot Device PrioritySetting Passwords and Security Options Exiting the SSUSetting the User Password Setting Security OptionsViewing the System Event Log Viewing FRU Information Viewing Sensor Data RecordsUpdating the Firmware Updating System Firmware and BiosUpdating the Bios Verifying the FirmwareRestoring a Configuration Saving and Restoring the System ConfigurationSaving a Configuration Setting Up Paging AlertsIntel Server Board SE7500WV2 Product Guide Setting Up LAN Alerts Setting Up Remote LAN Access Setting Up Remote Modem or Serial AccessManaging the Server Remotely Software Updates Creating a Bootable DisketteRecovering the Bios Software Update PackageFirmware Update Utility Description Running the Firmware Update UtilityFRU/SDR Load Utility Description What You Need to Do Command Line FormatCommand How You Use the FRU/SDR Load UtilityPrompting for Product Level FRU Information Intel Server Board SE7500WV2 Product Guide Checklist Solving ProblemsResetting the System Initial System StartupRunning New Application Software After the System Has Been Running CorrectlyVerifying Proper Operation of Key System Lights More Problem Solving ProceduresMonitoring Post Confirming Loading of the Operating SystemSpecific Problems and Corrective Actions Power Light Does Not LightNo Characters Appear on Screen Characters Are Distorted or Incorrect System Cooling Fans Do Not Rotate ProperlyDiskette Drive Activity Light Does Not Light Bootable CD-ROM Is Not Detected Problems with NetworkProblems with Application Software CD-ROM Drive Activity Light Does Not LightAdd-in adapter stopped working without apparent cause Cannot Connect to a ServerIntel Server Board SE7500WV2 Product Guide Server Board Jumpers What it does at system resetTechnical Reference Jumper NamePost Codes Diagnostic LEDsDiagnostic LED Decoder Post Code0Fh 2Bh Off 2Dh 82h Off Error Code Post Error Codes and MessagesStandard Post Error Messages and Codes Error Message119 11A 11B 11E 120 121 140 141 142 143 144 145 146 Extended Post Error Messages and Codes Bios Recovery Beep Codes Bios Recovery Beep CodesBootblock Error Beep Codes Bootblock Error Beep CodesIntel Server Board SE7500WV2 Product Guide Product Regulatory Compliance Product Safety ComplianceRegulatory and Integration Information Product EMC ComplianceProduct Regulatory Compliance Markings Electromagnetic Compatibility Notices FCC USAEurope CE Declaration of Conformity Bsmi TaiwanEquipment Log and Power Consumption Worksheets Equipment LogSerial Number Date Installed Manufacturer NameModel Number Power Usage Worksheet Calculating Power ConsumptionWorksheet, Calculating DC Power Usage Current UsageWorksheet, Total Combined Power Used by the System Voltage level and total current V X a = WTotal Watts For each voltage level Index Intel Server Board SE7500WV2 Product Guide