Intel SE7500WV2 Characters Are Distorted or Incorrect, System Cooling Fans Do Not Rotate Properly

Page 65

Characters Are Distorted or Incorrect

Check the following:

Are the brightness and contrast controls properly adjusted on the video monitor? See the

manufacturer’s documentation.

Are the video monitor signal and power cables properly installed?

If the problem persists, the video monitor may be faulty or it may be the incorrect type. Contact your service representative or authorized dealer for help.

System Cooling Fans Do Not Rotate Properly

If the system cooling fans are not operating properly, system components could be damaged.

Check the following:

Is AC power available at the wall outlet?

Is the system power cord properly connected to the system and the wall outlet? Did you press the power button?

Is the power on light lit?

Have any of the fan motors stopped (use the server management subsystem to check the fan status)?

Are the fan power connectors properly connected to the server board? Is the cable from the front panel board connected to the server board?

Are the power supply cables properly connected to the server board?

Are there any shorted wires caused by pinched cables or power connector plugs forced into power connector sockets the wrong way?

If the switches and connections are correct and AC power is available at the wall outlet, contact your service representative or authorized dealer for help.

Diskette Drive Activity Light Does Not Light

Check the following:

Are the diskette drive power and signal cables properly installed?

Are all relevant switches and jumpers on the diskette drive set correctly? Is the diskette drive properly configured?

Is the diskette drive activity light always on? If so, the signal cable may be plugged in

incorrectly.

If you are using the onboard diskette controller, use the Setup Utility to make sure that “Onboard Floppy” is set to “Enabled.” If you are using an add-in diskette controller, make sure that “Onboard Floppy” is set to “Disabled.”

If the problem persists, there may be a problem with the diskette drive, server board, or drive signal cable. Contact your service representative or authorized dealer for help.

Solving Problems

65

Image 65

Contents Intel Server Board SE7500WV2 Product Guide Page Contents Upgrading Configuration Software and UtilitiesEquipment Log and Power Consumption Worksheets Solving ProblemsTechnical Reference Regulatory and Integration InformationTables FiguresServer Board Features Server Board FeaturesDescription Server Board VersionsServer Board Connector and Component Locations Server Board Connector and Component LocationsBack Panel Connectors Back Panel ConnectorsMemory ProcessorPCI Riser Slots VideoATA-100 Controller Scsi ControllerNetwork Controller NIC Connector and Status LEDsKeyboard and Mouse RJ-45 Serial PortAbbreviation RJ-45 SignalRear Serial 2 Port Adapter Pin-out Baseboard Management Controller System ManagementPlatform Event Management Field Replaceable Units and Sensor Data RecordsSystem Event Log EMP and Serial Over LAN Emergency Management PortIntel Server Management Using Passwords Intrusion Switch MonitoringSecurity Software LocksSecure Mode Software Security Features Summary of Software Security FeaturesBoot without keyboard Rearrange the Standoffs Installation ProceduresInstalling the Server Board Install the Server BoardInstalling Processors Install the Processor Retention BracketsLower the locking bar completely Installing the Heat Sink Installing the Heat Sink Clip Installing Memory Connect Cables Connecting CablesInstalling a Service Partition on the Server Optional Installing Intel SMaRT Tool Installing your Operating SystemInstalling Intel Server Management Tools and Supplies Needed UpgradingInstalling DIMMs Adding or Replacing a Processor ProcessorsLower the locking bar completely Installing the Heat Sink Removing a Processor Replacing the Back up BatteryReplacing the Back up Battery Intel Server Board SE7500WV2 Product Guide Service Partition Optional Configuration Software and UtilitiesConfiguration Utilities System Software Update SequenceHot Keys Power-On Self-Test PostHot Keys To Do ThisTemporarily Changing the Boot Device Priority Bios SetupIf Bios Setup Is Inaccessible Configuring the Adaptec AIC-7899 Scsi Adapter When to Run the Adaptec SCSISelect UtilityRunning the Adaptec SCSISelect Utility Running the SCSISelect UtilityRunning the Promise FastBuild Utility When to Run the Promise FastBuild UtilityDirect Platform Control DPC Console Running the Promise FastBuild UtilityDPC Console Modes of Operation Creating SSU Diskettes Using the System Setup UtilityRunning the DPC Console Customizing the SSU Interface Running the SSUWorking with the SSU Interface Setting Passwords and Security Options Setting Boot Device PrioritySetting the Administrator Password Exiting the SSUViewing the System Event Log Setting the User PasswordSetting Security Options Viewing Sensor Data Records Viewing FRU InformationUpdating the Bios Updating System Firmware and BiosUpdating the Firmware Verifying the FirmwareSaving a Configuration Saving and Restoring the System ConfigurationRestoring a Configuration Setting Up Paging AlertsIntel Server Board SE7500WV2 Product Guide Setting Up LAN Alerts Managing the Server Remotely Setting Up Remote LAN AccessSetting Up Remote Modem or Serial Access Creating a Bootable Diskette Software UpdatesSoftware Update Package Recovering the BiosFRU/SDR Load Utility Description Firmware Update Utility DescriptionRunning the Firmware Update Utility Command Command Line FormatWhat You Need to Do How You Use the FRU/SDR Load UtilityPrompting for Product Level FRU Information Intel Server Board SE7500WV2 Product Guide Resetting the System Solving ProblemsChecklist Initial System StartupAfter the System Has Been Running Correctly Running New Application SoftwareMonitoring Post More Problem Solving ProceduresVerifying Proper Operation of Key System Lights Confirming Loading of the Operating SystemNo Characters Appear on Screen Specific Problems and Corrective ActionsPower Light Does Not Light Diskette Drive Activity Light Does Not Light Characters Are Distorted or IncorrectSystem Cooling Fans Do Not Rotate Properly Problems with Application Software Problems with NetworkBootable CD-ROM Is Not Detected CD-ROM Drive Activity Light Does Not LightCannot Connect to a Server Add-in adapter stopped working without apparent causeIntel Server Board SE7500WV2 Product Guide Technical Reference What it does at system resetServer Board Jumpers Jumper NameDiagnostic LED Decoder Post Diagnostic LEDsPost Codes Code0Fh 2Bh Off 2Dh 82h Off Standard Post Error Messages and Codes Post Error Codes and MessagesError Code Error Message119 11A 11B 11E 120 121 140 141 142 143 144 145 146 Extended Post Error Messages and Codes Bootblock Error Beep Codes Bios Recovery Beep CodesBios Recovery Beep Codes Bootblock Error Beep CodesIntel Server Board SE7500WV2 Product Guide Regulatory and Integration Information Product Safety ComplianceProduct Regulatory Compliance Product EMC ComplianceProduct Regulatory Compliance Markings FCC USA Electromagnetic Compatibility NoticesBsmi Taiwan Europe CE Declaration of ConformityEquipment Log Equipment Log and Power Consumption WorksheetsModel Number Serial Number Date InstalledManufacturer Name Worksheet, Calculating DC Power Usage Calculating Power ConsumptionPower Usage Worksheet Current UsageTotal Watts For each voltage level Worksheet, Total Combined Power Used by the SystemVoltage level and total current V X a = W Index Intel Server Board SE7500WV2 Product Guide