Intel SE7500WV2 Add-in adapter stopped working without apparent cause, Cannot Connect to a Server

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The add-in adapter stopped working without apparent cause:

Try reseating the adapter first; then try a different slot if necessary.

The network driver files may be corrupt or deleted. Delete and then reinstall the drivers. Run the diagnostics.

Cannot Connect to a Server

Make sure you are using the drivers that are shipped on the System Resource CD for the onboard network controller.

Make sure the driver is loaded and the protocols are bound.

Make sure the network cable is securely attached to the connector at the system back panel. If the cable is attached but the problem persists, try a different cable.

Make sure the hub port is configured for the same duplex mode as the network controller. Check with your LAN administrator about the correct networking software that needs to be installed.

If you are directly connecting two servers (no hub), you will need a crossover cable (see your

￿￿hub documentation for more information on crossover cables).

Check the network controller LEDs that are visible through an opening at the system back panel.

Solving Problems

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Contents Intel Server Board SE7500WV2 Product Guide Page Contents Upgrading Configuration Software and UtilitiesRegulatory and Integration Information Solving ProblemsEquipment Log and Power Consumption Worksheets Technical ReferenceTables FiguresServer Board Versions Server Board FeaturesServer Board Features DescriptionServer Board Connector and Component Locations Server Board Connector and Component LocationsBack Panel Connectors Back Panel ConnectorsVideo ProcessorMemory PCI Riser SlotsATA-100 Controller Scsi ControllerRJ-45 Serial Port NIC Connector and Status LEDsNetwork Controller Keyboard and MouseRear Serial 2 Port Adapter Pin-out RJ-45 SignalAbbreviation Baseboard Management Controller System ManagementSystem Event Log Field Replaceable Units and Sensor Data RecordsPlatform Event Management Intel Server Management Emergency Management PortEMP and Serial Over LAN Software Locks Intrusion Switch MonitoringUsing Passwords SecuritySecure Mode Software Security Features Summary of Software Security FeaturesBoot without keyboard Rearrange the Standoffs Installation ProceduresInstalling the Server Board Install the Server BoardInstalling Processors Install the Processor Retention BracketsLower the locking bar completely Installing the Heat Sink Installing the Heat Sink Clip Installing Memory Connect Cables Connecting CablesInstalling a Service Partition on the Server Optional Installing Intel Server Management Installing your Operating SystemInstalling Intel SMaRT Tool Tools and Supplies Needed UpgradingInstalling DIMMs Adding or Replacing a Processor ProcessorsLower the locking bar completely Installing the Heat Sink Removing a Processor Replacing the Back up BatteryReplacing the Back up Battery Intel Server Board SE7500WV2 Product Guide System Software Update Sequence Configuration Software and UtilitiesService Partition Optional Configuration UtilitiesTo Do This Power-On Self-Test PostHot Keys Hot KeysIf Bios Setup Is Inaccessible Bios SetupTemporarily Changing the Boot Device Priority Running the SCSISelect Utility When to Run the Adaptec SCSISelect UtilityConfiguring the Adaptec AIC-7899 Scsi Adapter Running the Adaptec SCSISelect UtilityRunning the Promise FastBuild Utility When to Run the Promise FastBuild UtilityRunning the Promise FastBuild Utility Direct Platform Control DPC ConsoleDPC Console Modes of Operation Running the DPC Console Using the System Setup UtilityCreating SSU Diskettes Working with the SSU Interface Running the SSUCustomizing the SSU Interface Exiting the SSU Setting Boot Device PrioritySetting Passwords and Security Options Setting the Administrator PasswordSetting Security Options Setting the User PasswordViewing the System Event Log Viewing Sensor Data Records Viewing FRU InformationVerifying the Firmware Updating System Firmware and BiosUpdating the Bios Updating the FirmwareSetting Up Paging Alerts Saving and Restoring the System ConfigurationSaving a Configuration Restoring a ConfigurationIntel Server Board SE7500WV2 Product Guide Setting Up LAN Alerts Setting Up Remote Modem or Serial Access Setting Up Remote LAN AccessManaging the Server Remotely Creating a Bootable Diskette Software UpdatesSoftware Update Package Recovering the BiosRunning the Firmware Update Utility Firmware Update Utility DescriptionFRU/SDR Load Utility Description How You Use the FRU/SDR Load Utility Command Line FormatCommand What You Need to DoPrompting for Product Level FRU Information Intel Server Board SE7500WV2 Product Guide Initial System Startup Solving ProblemsResetting the System ChecklistAfter the System Has Been Running Correctly Running New Application SoftwareConfirming Loading of the Operating System More Problem Solving ProceduresMonitoring Post Verifying Proper Operation of Key System LightsPower Light Does Not Light Specific Problems and Corrective ActionsNo Characters Appear on Screen System Cooling Fans Do Not Rotate Properly Characters Are Distorted or IncorrectDiskette Drive Activity Light Does Not Light CD-ROM Drive Activity Light Does Not Light Problems with NetworkProblems with Application Software Bootable CD-ROM Is Not DetectedCannot Connect to a Server Add-in adapter stopped working without apparent causeIntel Server Board SE7500WV2 Product Guide Jumper Name What it does at system resetTechnical Reference Server Board JumpersCode Diagnostic LEDsDiagnostic LED Decoder Post Post Codes0Fh 2Bh Off 2Dh 82h Off Error Message Post Error Codes and MessagesStandard Post Error Messages and Codes Error Code119 11A 11B 11E 120 121 140 141 142 143 144 145 146 Extended Post Error Messages and Codes Bootblock Error Beep Codes Bios Recovery Beep CodesBootblock Error Beep Codes Bios Recovery Beep CodesIntel Server Board SE7500WV2 Product Guide Product EMC Compliance Product Safety ComplianceRegulatory and Integration Information Product Regulatory ComplianceProduct Regulatory Compliance Markings FCC USA Electromagnetic Compatibility NoticesBsmi Taiwan Europe CE Declaration of ConformityEquipment Log Equipment Log and Power Consumption WorksheetsManufacturer Name Serial Number Date InstalledModel Number Current Usage Calculating Power ConsumptionWorksheet, Calculating DC Power Usage Power Usage WorksheetVoltage level and total current V X a = W Worksheet, Total Combined Power Used by the SystemTotal Watts For each voltage level Index Intel Server Board SE7500WV2 Product Guide