Konica Minolta 2590 MF manual Problems When Receiving Faxes

Page 79

Transmission is not pos-	The transmission proce-	Check the transmission
sible.	dure may have been	procedure, and then try
	performed incorrectly.	sending the fax again.

	The fax number may be	Check the fax number.
	wrong.

	The one-touch dial key	Check that the keys
	or speed dial may be	were correctly pro-
	incorrectly programmed.	grammed.

	The telephone line may	Check the telephone line
	be incorrectly con-	connection. If it is dis-
	nected.	connected, connect it.

	There may be a problem	Contact the recipient.
	with the recipient’s fax
	machine (such as, no
	paper or turned off).

Problems When Receiving Faxes

If the fax cannot be received correctly, refer to the following table, and then perform the indicated operation. If the fax still cannot be received correctly, even after performing the described operations, contact your technical repre- sentative.

" For details on the error messages, refer to “Error Messages on the Message Window” on page 75. For details on troubleshooting proce- dures for document misfeeds, paper misfeeds, poor print quality, or empty toner, refer to the Printer/Copier/Scanner User’s Guide.

Symptom	Cause	Solution

The received fax is	There may be a prob-	Check that the machine
blank.	lem with the telephone	can make clean copies.
	connection or with the	If it can, have the caller
	caller’s fax machine.	send the fax again.

	The caller may have	Contact the caller.
	loaded the pages back-
	ward.

Problems When Receiving Faxes

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Contents 4556-9603-00A 1800837-001A Magicolor 2590MF Facsimile User’s GuideManual Notice Thank YouTrademarks Copyright NoticeContents Specifying Multiple Recipients Specifying Settings in Configuration MenuImproving Resolution Specifying a Recipient Sending Faxes Basic Fax OperationIndex Confirmation Mode About the Machine’s CountersGroup Dialing About the Reports and ListsContents Introduction Machine Parts Machine PartsRear View Machine Parts Control Panel Configuration Menu About the Control Panel About the Control PanelScan key Function keyDisplay key Fax keyStart key Stop/Reset keyCancel/C key Copy keyUsers Guide Menu Select keyFax Mode Screen Fax Mode ScreenAbout the Fax Mode Screen About the Function Mode ScreenSymbol list Entering Fax ModeSymbol Description Configuration Menu Overview Configuration Menu OverviewConfiguration Menu Overview NO. Configuration Menu Overview Configuration Menu Overview Configuration Menu Configuration MenuMachine Setting Speed Dial FAX RegistrationONE-TOUCH DialSity TX SettingResolution Scan DENRX Setting Auto RX / Manual RX RX ModeTRAY1 Disable / Enable TRAY2 Disable / EnableCOMM. Setting Reporting User Setting Specifying Settings in Configuration Menu Specifying Settings in Configuration Menu Setting Up the Memory RX ModeMemory Reception Turning Off the Memory RX Mode Sending Faxes Basic Fax Operation Sending a Fax Using the ADFBasic Fax Operation Basic Fax Operation Sending a Fax Using the Original Glass Basic Fax Operation Specifying a Recipient Improving ResolutionDirectly Entering a Fax Number Using a One-Touch Dial KeySpecifying a Recipient Using the List Function of the Phone Book Using the Speed Dial FunctionUsing the Search Function of the Phone Book Specifying Multiple Recipients Using the Redial FunctionSending a Fax to Multiple Recipients Broadcast Transmission If you do not want to check the recipients, skip to step Specifying Multiple RecipientsSending a Fax at a Specified Time Timer Transmission Sending a Fax at a Specified Time Timer TransmissionSending a Fax Manually Sending a Fax Manually After Using the TelephoneSending a Fax Manually Using the On Hook Key Sending a Fax Manually The following types of job are displayed Canceling Deleting a Document Queued in Memory forAbout the Fax Header About the Fax HeaderElement Description About the Fax Header Receiving Faxes Receiving Faxes Manually Receiving Faxes AutomaticallyPrinting Received Faxes What Is the Guaranteed Imageable Printable Area?Printing Received Faxes Adding the Sender’s Information When Printing Faxes Reduction RX on Legal Reduction RX OFF 662 Divide into 2 pages Reduction RX CUT 371 Print into 1 page -24mm of end Is cut Registering Recipients About the FAX Registration Function About the FAX Registration FunctionOne-Touch Dialing Programming a One-Touch Dial KeyOne-Touch Dialing One-Touch Dialing Changing/Deleting One-Touch Dial InformationProgramming a Speed Dial Number Speed DialingSpeed Dialing Registered speed dial information can be corrected Changing/Deleting Speed Dial InformationProgramming Group Dialing Group DialingGroup Dialing Group Dialing Changing/Deleting Group Dialing Information To keep the displayed recipient, press the Menu Select key Group Dialing Confirmation Mode About the Machine’s Counters About the Machine’s CountersChecking the Counter for Fax Printing Checking the Counter for Total ScansChecking the Transmission/Reception Result From About the Reports and ListsPrinting the Reports and Lists TX Result ReportActivity Report RX Result ReportAbout the Reports and Lists Speed Dial List Memory Data ListMemory Image Print ONE-TOUCH List Group Dial List Troubleshooting Symptom Cause Solution Problems When Sending FaxesProblems When Receiving Faxes Problems When Receiving FaxesProblems When Receiving Faxes Error Messages on the Message Window Error Messages on the Message WindowError message Cause Solution Please Wait Appendix a MH, MR, MMR, Jbig Technical SpecificationsKey Operation Entering TextEntering Text Keypad Available characters Entering NamesInputting Example Changing Input ModeCorrecting Text And Input Precautions Index IndexMemory Header Imageable area Input mode Key operation Keypad ListsResolution ManualPhone book 36, 37 Search Index