XDT User’s Manual
2.5 Troubleshooting unexpected readings
If erroneous readings are suspected on a newly acquired instrument, compare the serial number engraved on the sensor sintered filter, to the label on the instrument. The two should be the same; if they are not, the instrument may not be calibrated with the installed sensor. To troubleshoot other problems, identify the unexpected reading category in the following table, and consider the possible causes and appropriate diagnostic action and remedy.
Symptom |
| Possible Cause | Diagnostic/Remedy |
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| Condensation will occur if the temperature of the sample system, at any point is below |
Reading is not | Condensation in sample system. | (colder) the dewpoint temperature of the sample gas. Once having formed, the sample | |
changing |
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| reaching the sensor will have a dewpoint equal to the temperature of the condensation, |
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| regardless of the dewpoint of the source gas. |
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| 1. | Water vapor in the system. | It is usually more satisfactory to bleed a sample gas at atmospheric pressure through |
Slow Response | 2. Flow rate too low. | the sensor sampling chamber, and to use 1/8” (3mm) o.d. sample pipe. | |
| 3. | Sample pipe too large and/or too long. |
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| 4. | Unsuitable sample pipe. |
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| 5. | Leaks. |
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| 6. | Hygroscopic materials in sample system | See below re sample pipe material, also see section 2.3 |
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Dry Reading | SpanCheck™, wrongly set, or faulty Sensor. | Verify SpanCheck™, or return sensor for full calibration to your represent ative. | |
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| Leak in system or use of unsuitable pipe. | Cure the leak, or replace unsuitable pipe with copper or stainless steel. Flexible con- | |
Wet Reading |
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| nections should be made with PTFE pipe. NEVER use rubber or plastic pipe. |
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| Comparison of readings with manual cooled- | This type of indicator reads about 10ºC dry at about | |
| mirror instrument. | ture gradients within the device. The error increases at drier levels. | |
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Display Shows | Prolonged exposure to wet gas. | Dry down the sensor, install sensor in either a known dry gas stream i.e. instrument | |
SAT |
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| quality air or dry nitrogen, or place sensor in a dry can or bottle of desiccant and seal |
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| the container from outside air (the shipping container is designed for this purpose) | |
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| also see section 3.4.4.3.1 |
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| 1. | Instrument Failure | Disconnect cable from input terminals, if the instrument still reads SHR the problem |
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| is with the instrument. However, if the instrument reads OPN then reconnect the cable |
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| to the input terminals and check possible causes 2 or 3. |
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Display Shows | 2.Short circuit on sensor cable or connections. | Disconnect cable from sensor and if meter still reads SHR, cure the short circuit in the | |
SHR |
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| cable or connections or replace cable; otherwise check the sensor. |
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| 3.Short circuited sensor. | Disconnect cable from sensor and note that the meter reading returns to OPN. Use a | |
| new sensor, or apply approximately 20V DC to the sensor MOMENTARILY with the | ||
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| sensor in a known dry condition. Polarity is not important, but the contact MUST be |
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| very brief or the sensor may be damaged. Consult with your representative for a cir- |
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| cuit diagram. |
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| Short the SIG and SHIELD contacts of the sensor input terminal, if the instrument |
Display Shows | 1. | Instrument failure. | reads SHR the problem is in the cable or sensor, otherwise return the instrument for |
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| service. | |
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OPN. |
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2. | Open circuit on cable. | Disconnect cable from sensor and short center pin of plug to the outer shell. If the dis- | |
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| play still shows OPN, repair cable. | |
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| 3. | Open circuit on sensor. | Check sensor connection or replace sensor. |
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