Fluke Network Tester user manual Care and Maintenance, NetTool Features, Package Contents

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NetTool

Users Manual

NetTool is available in the following models:

NetTool Standard: provides single-ended testing of network devices. Also includes a Ping function and the capability to display VLAN traffic and CDP information.

NetTool Pro: includes all of the features in the standard model plus the ability to do inline testing between two devices, such as a PC and the network switch. The Pro model also includes the Reporter, a function that enables you to create and save test reports.

“Listen” to traffic between network devices to detect common connectivity problems (NetTool Pro and VoIP models only)

Generate resource reports to document network and PC performance (NetTool Pro and VoIP models only).

Care and Maintenance

Treat your NetTool tester with care to ensure the best performance. Clean the tester carefully by using a soft, slightly damp cloth. Never use harsh detergents, solvents, or abrasive cleaners.

NetTool VoIP: includes all of the features available in NetTool Pro plus the ability to monitor VoIP (Voice over IP) service.

Clean the LCD by gently wiping it with a soft cloth or tissue moistened with isopropyl alcohol.

NetTool Features

NetTool’s features and functions enable you to do the following:

Verify the reliability of cabling and cabling installations by testing for length, shorts, split pairs or opens, including pin-to-pin wiremapping

Check a PC’s configuration and identify its network

Ping network devices to verify connectivity

Package Contents

Take a moment to check the shipping container to make sure that the contents match the list below. If any item is missing, contact your place of purchase.

Four (4) AA batteries

Serial cable

RJ-45 cable

Wiremap adapter

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Contents NetTool Limited Warranty and Limitation of Liability Table of Contents NetTool Iii Common Problems Appendices NetTool List of Tables Viii List of Figures NetTool Using This Manual What is NetTool? IntroductionPackage Contents Care and MaintenanceNetTool Features Registering NetTool Service and AdjustmentOptional Accessories NetTool Blaster PC/NetTool Link Utility ProgramsContacting Fluke Networks NetTool Toolkit Installing and Running the Link UtilitiesGetting Acquainted Turning on NetToolUtilization LED Link/Collision/Error LEDUnderstanding the LEDs Main Menu NetTool MenusIcons Scrolling Navigation KeysInstalling the Batteries Power SupplyMaximizing Battery Life Using the AC AdapterUpdating NetTool’s Software Introduction Setting Up and Connecting NetToolConfiguring NetTool Changing the System Settings Settings MenuIdentifying Unwanted Protocols Manually Assigning NetTool an IP AddressObtaining Information about Your NetTool Selecting a Language for the Display ScreensCreating a List of IP Addresses to Ping Single-Ended Connection Connecting NetToolConnecting a Patch Cable Single-Ended Connection into a Wall Jack Inline Connection Inline Connection between a PC NetworkRecommended speed setting for the serial port is Serial Port ConnectionAutoTest Running AutoTestCable Length, Opens, Shorts, and Splits WiremapCable Test Results Single-Ended AutoTest Results Network DropServices NetTool Discovers Device Network DeviceInline AutoTest Results Inline between a Device and the NetworkLink and Polarity Level Indicator Definition Inline between a PoE Powered Device and the Network NetTool Troubleshooting a Network Device Verifying a Device’s ConfigurationLink Configuration Details Viewing Link Status InformationChecking Frames for Errors Health DetailsSelect Tracking Protocols Protocols ScreenObtaining a Device’s IP Address Information Addresses Used ScreenIdentifying Network Resources Vlan InformationNetTool Troubleshooting Networks Finding Out About Your NetworkIdentifying the Network Type Segment ID ScreenTroubleshooting Networks Identifying Key DevicesAssigning an IP Address to NetTool PingPinging a Single Device Pinging Multiple Devices PingPing Results Screen Common Problems Displaying the Problem LogUnderstanding the Problem Log Display Problem LogThings to Consider Problems NetTool DetectsLink Connectivity Problems Problem Transmit pair open Network Problems Health ProblemsProblem Ethernet frame-type mismatches NetWareHost Configuration TCP/IPName Resolution Problem Wins resolution failedNetBIOS Problem PC involved in MB elections WebProblem Unable to connect to POP3 server PrinterUnwanted protocols when enabled Verifying Voice over IP Service Viewing PoE Voltage and Pair Information Viewing Vlan and CDP InformationVoIP Log VoIP LogViewing Call Quality Measurements RTP dropCreating and Managing Reports Before You BeginCreating a Report Reporter MenuDeleting or Overwriting a Report NetTool Appendices Appendix TitlePage Specifications General SpecificationsTemperature Approvals Environmental RequirementsSample VoIP Call Logs Typical Cisco Skinny Sccp Phone Bootup Dhcp ACKAppendices Typical Cisco Skinny Sccp Call Log Start Media XmitSample VoIP Call Logs B Typical Cisco Skinny Sccp Call Log Typical SIP Phone Bootup Log Typical SIP Phone Bootup Log Typical SIP Call Log Typical SIP Call Log Glossary 10BASE2Anomaly Access Method802.3 802.2Characteristic impedance ARP Address Resolution ProtocolBridge Switch AttenuationCrossed Pair ClientCollision CrosstalkEncapsulation Destination AddressEIA568 EthernetIcmp Internet Control and Message Protocol Full-DuplexHalf-Duplex IP Internet ProtocolLAN Local Area Network JabberJitter Late CollisionNode Number NIC Network Interface CardPing NVP Nominal Velocity of PropagationRepeater RJ-45 ConnectorRemote Collision Router or GatewayRtcp Real-time Transport Control Protocol SAP Service Advertising ProtocolSignal/Noise Ratio RuntsSource Address Snap Subnetwork Access ProtocolSnmp Simple Network Management Protocol Split PairTransport TopologyUptime TransceiverIndex NetTool Index NetTool