Fluke Network Tester user manual Web, Problem PC involved in MB elections

Page 62

NetTool

Users Manual

• Problem: xxx.xxx.xxx.xxx causing duplicate NetBIOS

Email

name.

• Problem: Unable to connect to SMTP mail server

 

Explanation: Only one unique NetBIOS name is

Explanation: The Simple Mail Transfer Protocol

allowed on a domain.

(SMTP) server information is either not configured or

 

Remedy: The name specified on the PC needs to be

is not correctly configured on the PC. The server itself

may be down as well.

changed to eliminate duplication.

 

• Problem: PC involved in MB elections.

Remedy: Access NetTool’s Key Devices list to view

 

information about this server and then make

Explanation: NetTool sees packets from the PC that

corrections within the mail setup area of the PC.

are generating master browser elections on the

• Problem: Unable to connect to POP2 server

network. This problem can be the source of excessive

 

traffic and slow performance.

Explanation: The PC cannot find the POP2 server it

 

Remedy: Take preventive measures within the PC’s

is configured to find. The server itself may be down as

well.

configuration to stop the PC from generating Master

 

Browser elections.

Remedy: Access NetTool’s Key Devices list to view

 

Web

information about this server and then make

• Problem: Unable to connect to HTTP/proxy server

corrections within the mail setup area of the PC.

 

Explanation: The standard proxy port is 1080. The

 

HTTP port is 80 on the server.

 

Remedy: Correct the naming or port assignments in

 

the setup area of the web browser software.

 

6-10

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Contents NetTool Limited Warranty and Limitation of Liability Table of Contents NetTool Iii Common Problems Appendices NetTool List of Tables Viii List of Figures NetTool Using This Manual What is NetTool? IntroductionPackage Contents Care and MaintenanceNetTool Features Registering NetTool Service and AdjustmentOptional Accessories NetTool Blaster PC/NetTool Link Utility ProgramsContacting Fluke Networks NetTool Toolkit Installing and Running the Link UtilitiesGetting Acquainted Turning on NetToolUtilization LED Link/Collision/Error LEDUnderstanding the LEDs Main Menu NetTool MenusIcons Scrolling Navigation KeysInstalling the Batteries Power SupplyMaximizing Battery Life Using the AC AdapterUpdating NetTool’s Software Introduction Setting Up and Connecting NetToolConfiguring NetTool Changing the System Settings Settings MenuIdentifying Unwanted Protocols Manually Assigning NetTool an IP AddressObtaining Information about Your NetTool Selecting a Language for the Display ScreensCreating a List of IP Addresses to Ping Single-Ended Connection Connecting NetToolConnecting a Patch Cable Single-Ended Connection into a Wall Jack Inline Connection Inline Connection between a PC NetworkRecommended speed setting for the serial port is Serial Port ConnectionAutoTest Running AutoTestCable Length, Opens, Shorts, and Splits WiremapCable Test Results Single-Ended AutoTest Results Network DropServices NetTool Discovers Device Network DeviceInline AutoTest Results Inline between a Device and the NetworkLink and Polarity Level Indicator Definition Inline between a PoE Powered Device and the Network NetTool Troubleshooting a Network Device Verifying a Device’s ConfigurationLink Configuration Details Viewing Link Status InformationChecking Frames for Errors Health DetailsSelect Tracking Protocols Protocols ScreenObtaining a Device’s IP Address Information Addresses Used ScreenIdentifying Network Resources Vlan InformationNetTool Troubleshooting Networks Finding Out About Your NetworkIdentifying the Network Type Segment ID ScreenTroubleshooting Networks Identifying Key DevicesAssigning an IP Address to NetTool PingPinging a Single Device Pinging Multiple Devices PingPing Results Screen Common Problems Displaying the Problem LogUnderstanding the Problem Log Display Problem LogThings to Consider Problems NetTool DetectsLink Connectivity Problems Problem Transmit pair open Network Problems Health ProblemsProblem Ethernet frame-type mismatches NetWareHost Configuration TCP/IPName Resolution Problem Wins resolution failedNetBIOS Problem PC involved in MB elections WebProblem Unable to connect to POP3 server PrinterUnwanted protocols when enabled Verifying Voice over IP Service Viewing PoE Voltage and Pair Information Viewing Vlan and CDP InformationVoIP Log VoIP LogViewing Call Quality Measurements RTP dropCreating and Managing Reports Before You BeginCreating a Report Reporter MenuDeleting or Overwriting a Report NetTool Appendices Appendix TitlePage Specifications General SpecificationsTemperature Approvals Environmental RequirementsSample VoIP Call Logs Typical Cisco Skinny Sccp Phone Bootup Dhcp ACKAppendices Typical Cisco Skinny Sccp Call Log Start Media XmitSample VoIP Call Logs B Typical Cisco Skinny Sccp Call Log Typical SIP Phone Bootup Log Typical SIP Phone Bootup Log Typical SIP Call Log Typical SIP Call Log Glossary 10BASE2Anomaly Access Method802.3 802.2Characteristic impedance ARP Address Resolution ProtocolBridge Switch AttenuationCrossed Pair ClientCollision CrosstalkEncapsulation Destination AddressEIA568 EthernetIcmp Internet Control and Message Protocol Full-DuplexHalf-Duplex IP Internet ProtocolLAN Local Area Network JabberJitter Late CollisionNode Number NIC Network Interface CardPing NVP Nominal Velocity of PropagationRepeater RJ-45 ConnectorRemote Collision Router or GatewayRtcp Real-time Transport Control Protocol SAP Service Advertising ProtocolSignal/Noise Ratio RuntsSource Address Snap Subnetwork Access ProtocolSnmp Simple Network Management Protocol Split PairTransport TopologyUptime TransceiverIndex NetTool Index NetTool
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