Fluke Network Tester user manual Viewing Call Quality Measurements, RTP drop

Page 68

NetTool

Users Manual

Viewing Call Quality Measurements

The VoIP Monitor tracks call quality (RTP data). To display the VoIP Monitor, do the following:

1.From the Main menu, select VoIP/Toolkit.

2.On the VoIP/Toolkit menu, select VoIP Monitor to display the screen shown in Figure 7-4:

ahn309s.bmp

Figure 7-4. VoIP Monitor

The VoIP Monitor includes RTP statistics and RTCP information (when present) for both the phone side and the network side. You can view this data this while a call is in progress. Table 7-1 defines the RTP and RTCP statistics seen on this screen.

Table 7-1. VoIP Monitor RTP/RTCP Statistics

Statistic

Meaning

 

 

RTP frm

The number of RTP frames.

 

 

RTP drop

The number of dropped RTP frames. An

 

RTP frame is considered dropped when it

 

does not arrive within 16 frames.

 

 

RTP jttr

The difference between the maximum and

 

minimum frame inter-arrival time. This is

 

an unbuffered measurement of the raw

 

packet arrival times.

 

 

RTP seqEr

The number of frames that arrived out of

 

sequence but within the 16-frame-drop

 

window.

 

 

RTCP1 frm

The number of RTP frames.

 

 

RTCP1 drop

The number of dropped packets as

 

measured, post buffer, by the endpoint.

 

 

RTCP1 jttr

The amount of jitter as reported by the

 

endpoint.

 

 

1RTCP is an optional control protocol that is sent from the RTP endpoints. It contains call quality information as reported by the two RTP endpoints involved in the conversation.

7-4

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Contents NetTool Limited Warranty and Limitation of Liability Table of Contents NetTool Iii Common Problems Appendices NetTool List of Tables Viii List of Figures NetTool Using This Manual What is NetTool? IntroductionPackage Contents Care and MaintenanceNetTool Features Registering NetTool Service and AdjustmentOptional Accessories NetTool Blaster PC/NetTool Link Utility ProgramsContacting Fluke Networks Installing and Running the Link Utilities Getting AcquaintedNetTool Toolkit Turning on NetToolUtilization LED Link/Collision/Error LEDUnderstanding the LEDs Main Menu NetTool MenusIcons Scrolling Navigation KeysPower Supply Maximizing Battery LifeInstalling the Batteries Using the AC AdapterUpdating NetTool’s Software Introduction Setting Up and Connecting NetToolConfiguring NetTool Changing the System Settings Settings MenuIdentifying Unwanted Protocols Manually Assigning NetTool an IP AddressObtaining Information about Your NetTool Selecting a Language for the Display ScreensCreating a List of IP Addresses to Ping Single-Ended Connection Connecting NetToolConnecting a Patch Cable Single-Ended Connection into a Wall Jack Inline Connection Inline Connection between a PC NetworkRecommended speed setting for the serial port is Serial Port ConnectionAutoTest Running AutoTestCable Length, Opens, Shorts, and Splits WiremapCable Test Results Single-Ended AutoTest Results Network DropServices NetTool Discovers Device Network DeviceInline AutoTest Results Inline between a Device and the NetworkLink and Polarity Level Indicator Definition Inline between a PoE Powered Device and the Network NetTool Troubleshooting a Network Device Verifying a Device’s ConfigurationLink Configuration Details Viewing Link Status InformationChecking Frames for Errors Health DetailsSelect Tracking Protocols Protocols ScreenObtaining a Device’s IP Address Information Addresses Used ScreenIdentifying Network Resources Vlan InformationNetTool Troubleshooting Networks Finding Out About Your NetworkIdentifying the Network Type Segment ID ScreenTroubleshooting Networks Identifying Key DevicesAssigning an IP Address to NetTool PingPinging a Single Device Pinging Multiple Devices PingPing Results Screen Common Problems Displaying the Problem LogUnderstanding the Problem Log Display Problem LogThings to Consider Problems NetTool DetectsLink Connectivity Problems Problem Transmit pair open Network Problems Health ProblemsProblem Ethernet frame-type mismatches NetWareHost Configuration TCP/IPName Resolution Problem Wins resolution failedNetBIOS Problem PC involved in MB elections WebProblem Unable to connect to POP3 server PrinterUnwanted protocols when enabled Verifying Voice over IP Service Viewing PoE Voltage and Pair Information Viewing Vlan and CDP InformationVoIP Log VoIP LogViewing Call Quality Measurements RTP dropCreating and Managing Reports Before You BeginCreating a Report Reporter MenuDeleting or Overwriting a Report NetTool Appendices Appendix TitlePage Specifications General SpecificationsTemperature Approvals Environmental RequirementsSample VoIP Call Logs Typical Cisco Skinny Sccp Phone Bootup Dhcp ACKAppendices Typical Cisco Skinny Sccp Call Log Start Media XmitSample VoIP Call Logs B Typical Cisco Skinny Sccp Call Log Typical SIP Phone Bootup Log Typical SIP Phone Bootup Log Typical SIP Call Log Typical SIP Call Log Glossary 10BASE2Access Method 802.3Anomaly 802.2ARP Address Resolution Protocol Bridge SwitchCharacteristic impedance AttenuationClient CollisionCrossed Pair CrosstalkDestination Address EIA568Encapsulation EthernetFull-Duplex Half-DuplexIcmp Internet Control and Message Protocol IP Internet ProtocolJabber JitterLAN Local Area Network Late CollisionNIC Network Interface Card PingNode Number NVP Nominal Velocity of PropagationRJ-45 Connector Remote CollisionRepeater Router or GatewaySAP Service Advertising Protocol Signal/Noise RatioRtcp Real-time Transport Control Protocol RuntsSnap Subnetwork Access Protocol Snmp Simple Network Management ProtocolSource Address Split PairTopology UptimeTransport TransceiverIndex NetTool Index NetTool