Fluke Network Tester user manual NetWare, Problem Ethernet frame-type mismatches

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NetTool

Users Manual

NetWare

•Problem: Ethernet frame-type mismatches.

Explanation: For the PC and network to communicate, they both must be configured for the same frame type (802.3-raw, 802.2, Ethernet II, and SNAP). You can configure a client for a single frame type. A server can optionally be configured to recognize some or all frame types.

Remedy: Use NetTool to determine the frame types used. If the client is suspected, determine the frame type of the client. Determine the frame types enabled on the server.

•Problem: No nearest server replies seen on network.

Explanation: After a PC boots up, it sends a broadcast to initiate a connection with the closest server. If after three attempts there is no response, this problem is listed in the log.

Remedy: Ensure that GNS (Get Nearest Server) is enabled on the server and check connectivity to routers by doing an IPX ping. Check the Key Devices list. If the routers are listed, NetTool is seeing the routers, but the PC is not. You might suspect a bad NIC card or NIC card configuration file.

•Problem: No first responder seen on network. Unable to configure PC network number.

Explanation: During boot up, a PC running IPX sends a query to the router asking for its network number. If there is no response after three queries, this problem is listed in the log.

Remedy: Check connectivity from the PC to the network drop.

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Contents NetTool Limited Warranty and Limitation of Liability Table of Contents NetTool Iii Common Problems Appendices NetTool List of Tables Viii List of Figures NetTool Using This Manual What is NetTool? IntroductionNetTool Features Care and MaintenancePackage Contents Optional Accessories Service and AdjustmentRegistering NetTool Contacting Fluke Networks PC/NetTool Link Utility ProgramsNetTool Blaster NetTool Toolkit Installing and Running the Link UtilitiesGetting Acquainted Turning on NetToolUnderstanding the LEDs Link/Collision/Error LEDUtilization LED Icons NetTool MenusMain Menu Scrolling Navigation KeysInstalling the Batteries Power SupplyMaximizing Battery Life Using the AC AdapterUpdating NetTool’s Software Configuring NetTool Setting Up and Connecting NetToolIntroduction Changing the System Settings Settings MenuIdentifying Unwanted Protocols Manually Assigning NetTool an IP AddressCreating a List of IP Addresses to Ping Selecting a Language for the Display ScreensObtaining Information about Your NetTool Connecting a Patch Cable Connecting NetToolSingle-Ended Connection Single-Ended Connection into a Wall Jack Inline Connection Inline Connection between a PC NetworkRecommended speed setting for the serial port is Serial Port ConnectionAutoTest Running AutoTestCable Test Results WiremapCable Length, Opens, Shorts, and Splits Single-Ended AutoTest Results Network DropServices NetTool Discovers Device Network DeviceInline AutoTest Results Inline between a Device and the NetworkLink and Polarity Level Indicator Definition Inline between a PoE Powered Device and the Network NetTool Troubleshooting a Network Device Verifying a Device’s ConfigurationLink Configuration Details Viewing Link Status InformationChecking Frames for Errors Health DetailsSelect Tracking Protocols Protocols ScreenObtaining a Device’s IP Address Information Addresses Used ScreenIdentifying Network Resources Vlan InformationNetTool Troubleshooting Networks Finding Out About Your NetworkIdentifying the Network Type Segment ID ScreenTroubleshooting Networks Identifying Key DevicesPinging a Single Device PingAssigning an IP Address to NetTool Pinging Multiple Devices PingPing Results Screen Common Problems Displaying the Problem LogUnderstanding the Problem Log Display Problem LogLink Connectivity Problems Problems NetTool DetectsThings to Consider Problem Transmit pair open Network Problems Health ProblemsProblem Ethernet frame-type mismatches NetWareHost Configuration TCP/IPName Resolution Problem Wins resolution failedNetBIOS Problem PC involved in MB elections WebProblem Unable to connect to POP3 server PrinterUnwanted protocols when enabled Verifying Voice over IP Service Viewing PoE Voltage and Pair Information Viewing Vlan and CDP InformationVoIP Log VoIP LogViewing Call Quality Measurements RTP dropCreating and Managing Reports Before You BeginCreating a Report Reporter MenuDeleting or Overwriting a Report NetTool Appendices Appendix TitlePage Specifications General SpecificationsTemperature Approvals Environmental RequirementsSample VoIP Call Logs Typical Cisco Skinny Sccp Phone Bootup Dhcp ACKAppendices Typical Cisco Skinny Sccp Call Log Start Media XmitSample VoIP Call Logs B Typical Cisco Skinny Sccp Call Log Typical SIP Phone Bootup Log Typical SIP Phone Bootup Log Typical SIP Call Log Typical SIP Call Log Glossary 10BASE2Anomaly Access Method802.3 802.2Characteristic impedance ARP Address Resolution ProtocolBridge Switch AttenuationCrossed Pair ClientCollision CrosstalkEncapsulation Destination AddressEIA568 EthernetIcmp Internet Control and Message Protocol Full-DuplexHalf-Duplex IP Internet ProtocolLAN Local Area Network JabberJitter Late CollisionNode Number NIC Network Interface CardPing NVP Nominal Velocity of PropagationRepeater RJ-45 ConnectorRemote Collision Router or GatewayRtcp Real-time Transport Control Protocol SAP Service Advertising ProtocolSignal/Noise Ratio RuntsSource Address Snap Subnetwork Access ProtocolSnmp Simple Network Management Protocol Split PairTransport TopologyUptime TransceiverIndex NetTool Index NetTool