Fluke Network Tester user manual Service and Adjustment, Optional Accessories, Registering NetTool

Page 15

 

 

Introduction

 

 

What is NetTool? 1

This NetTool Users Manual and the NetTool Quick

Service and Adjustment

 

Reference Guide

Service and adjustment of NetTool should be performed

 

 

CD-ROM, containing this NetTool Users Manual,

by trained Fluke Networks service personnel only. If you

 

NetTool. Blaster! (updates software), and the

experience a problem with the tester, visit the Fluke

 

NetTool Toolkit

Networks website at

CD-ROM, containing Key Device Watch.

http://www.flukenetworks.com/NetTool, send email to

support@flukenetworks.com, or contact your nearest

Optional Accessories

Fluke Networks Service Center to report the problem (see

“Contacting Fluke Networks” for a list of telephone

 

 

You can separately purchase the following accessories

numbers).

for NetTool from Fluke Networks or from your local

If the tester requires repair, service center personnel will

distributor:

provide you with shipping information and repair prices. If

 

 

A/C adapter

the tester is covered under warranty, it will be promptly

Battery charger

repaired or replaced (at Fluke Networks’ option) and

returned to you, postage paid, at no charge. See the

Rechargeable batteries.

registration card for warranty terms. If the warranty has

lapsed, Fluke Networks will repair the tester for a fixed

 

 

fee and return it, postage paid, to you.

Registering NetTool

Please take the time to register your NetTool. Go to the Fluke Networks website at http://www.flukenetworks.com/registration to register your tester online.

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Contents NetTool Limited Warranty and Limitation of Liability Table of Contents NetTool Iii Common Problems Appendices NetTool List of Tables Viii List of Figures NetTool Introduction Using This Manual What is NetTool?Care and Maintenance NetTool FeaturesPackage Contents Service and Adjustment Optional AccessoriesRegistering NetTool PC/NetTool Link Utility Programs Contacting Fluke NetworksNetTool Blaster Turning on NetTool Installing and Running the Link UtilitiesGetting Acquainted NetTool ToolkitLink/Collision/Error LED Understanding the LEDsUtilization LED NetTool Menus IconsMain Menu Navigation Keys ScrollingUsing the AC Adapter Power SupplyMaximizing Battery Life Installing the BatteriesUpdating NetTool’s Software Setting Up and Connecting NetTool Configuring NetToolIntroduction Settings Menu Changing the System SettingsManually Assigning NetTool an IP Address Identifying Unwanted ProtocolsSelecting a Language for the Display Screens Creating a List of IP Addresses to PingObtaining Information about Your NetTool Connecting NetTool Connecting a Patch CableSingle-Ended Connection Single-Ended Connection into a Wall Jack Inline Connection between a PC Network Inline ConnectionSerial Port Connection Recommended speed setting for the serial port isRunning AutoTest AutoTestWiremap Cable Test ResultsCable Length, Opens, Shorts, and Splits Network Drop Single-Ended AutoTest ResultsNetwork Device Services NetTool Discovers DeviceInline between a Device and the Network Inline AutoTest ResultsLink and Polarity Level Indicator Definition Inline between a PoE Powered Device and the Network NetTool Verifying a Device’s Configuration Troubleshooting a Network DeviceViewing Link Status Information Link Configuration DetailsHealth Details Checking Frames for ErrorsSelect Protocols Screen Tracking ProtocolsAddresses Used Screen Obtaining a Device’s IP Address InformationVlan Information Identifying Network ResourcesNetTool Finding Out About Your Network Troubleshooting NetworksSegment ID Screen Identifying the Network TypeIdentifying Key Devices Troubleshooting NetworksPing Pinging a Single DeviceAssigning an IP Address to NetTool Ping Pinging Multiple DevicesPing Results Screen Displaying the Problem Log Common ProblemsProblem Log Understanding the Problem Log DisplayProblems NetTool Detects Link Connectivity ProblemsThings to Consider Problem Transmit pair open Health Problems Network ProblemsNetWare Problem Ethernet frame-type mismatchesTCP/IP Host ConfigurationProblem Wins resolution failed Name ResolutionNetBIOS Web Problem PC involved in MB electionsPrinter Problem Unable to connect to POP3 serverUnwanted protocols when enabled Verifying Voice over IP Service Viewing Vlan and CDP Information Viewing PoE Voltage and Pair InformationVoIP Log VoIP LogRTP drop Viewing Call Quality MeasurementsBefore You Begin Creating and Managing ReportsReporter Menu Creating a ReportDeleting or Overwriting a Report NetTool Appendix Title AppendicesPage General Specifications SpecificationsEnvironmental Requirements Temperature ApprovalsSample VoIP Call Logs Dhcp ACK Typical Cisco Skinny Sccp Phone BootupAppendices Start Media Xmit Typical Cisco Skinny Sccp Call LogSample VoIP Call Logs B Typical Cisco Skinny Sccp Call Log Typical SIP Phone Bootup Log Typical SIP Phone Bootup Log Typical SIP Call Log Typical SIP Call Log 10BASE2 Glossary802.2 Access Method802.3 AnomalyAttenuation ARP Address Resolution ProtocolBridge Switch Characteristic impedanceCrosstalk ClientCollision Crossed PairEthernet Destination AddressEIA568 EncapsulationIP Internet Protocol Full-DuplexHalf-Duplex Icmp Internet Control and Message ProtocolLate Collision JabberJitter LAN Local Area NetworkNVP Nominal Velocity of Propagation NIC Network Interface CardPing Node NumberRouter or Gateway RJ-45 ConnectorRemote Collision RepeaterRunts SAP Service Advertising ProtocolSignal/Noise Ratio Rtcp Real-time Transport Control ProtocolSplit Pair Snap Subnetwork Access ProtocolSnmp Simple Network Management Protocol Source AddressTransceiver TopologyUptime TransportIndex NetTool Index NetTool