Fluke Network Tester user manual NetBIOS

Page 61

 

Common Problems

6

 

Problems NetTool Detects

• Problem: No WINS server found on network to

NetBIOS

 

resolve names.

• Problem: Incorrect Workgroup or Domain configured

 

Explanation: The PC is configured to use WINS

on PC.

 

 

 

(Windows Internet Name Service) and none can be

Explanation: There are specific names and privileges

found.

needed for access to domains or workgroups. The

 

 

 

Remedy: Make sure the WINS server is up and

name is not correctly configured or privileges are not

set up.

 

running. Access the PC’s network properties.

 

 

 

• Problem: PC WINS incorrect.

Remedy: Determine what domain names and

 

 

privileges are required and correct the PC’s

 

Explanation: NetTool sees a WINS server on the

configuration.

 

network but it is not the one configured on the PC in

• Problem: Unable to find Primary Domain Controller

question.

 

 

 

(PDC) for network.

Remedy: View the details of the WINS server by

Explanation: These domain controllers act as

accessing the Key Devices list. Change the PC’s

gatekeepers for domain access. If one of them is not

configuration to match.

found on the network, no access can be granted.

 

 

Remedy: Various

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Contents NetTool Limited Warranty and Limitation of Liability Table of Contents NetTool Iii Common Problems Appendices NetTool List of Tables Viii List of Figures NetTool Introduction Using This Manual What is NetTool?NetTool Features Care and MaintenancePackage Contents Optional Accessories Service and AdjustmentRegistering NetTool Contacting Fluke Networks PC/NetTool Link Utility ProgramsNetTool Blaster Getting Acquainted Installing and Running the Link UtilitiesNetTool Toolkit Turning on NetToolUnderstanding the LEDs Link/Collision/Error LEDUtilization LED Icons NetTool MenusMain Menu Navigation Keys ScrollingMaximizing Battery Life Power SupplyInstalling the Batteries Using the AC AdapterUpdating NetTool’s Software Configuring NetTool Setting Up and Connecting NetToolIntroduction Settings Menu Changing the System SettingsManually Assigning NetTool an IP Address Identifying Unwanted ProtocolsCreating a List of IP Addresses to Ping Selecting a Language for the Display ScreensObtaining Information about Your NetTool Connecting a Patch Cable Connecting NetToolSingle-Ended Connection Single-Ended Connection into a Wall Jack Inline Connection between a PC Network Inline ConnectionSerial Port Connection Recommended speed setting for the serial port isRunning AutoTest AutoTestCable Test Results WiremapCable Length, Opens, Shorts, and Splits Network Drop Single-Ended AutoTest ResultsNetwork Device Services NetTool Discovers DeviceInline between a Device and the Network Inline AutoTest ResultsLink and Polarity Level Indicator Definition Inline between a PoE Powered Device and the Network NetTool Verifying a Device’s Configuration Troubleshooting a Network DeviceViewing Link Status Information Link Configuration DetailsHealth Details Checking Frames for ErrorsSelect Protocols Screen Tracking ProtocolsAddresses Used Screen Obtaining a Device’s IP Address InformationVlan Information Identifying Network ResourcesNetTool Finding Out About Your Network Troubleshooting NetworksSegment ID Screen Identifying the Network TypeIdentifying Key Devices Troubleshooting NetworksPinging a Single Device PingAssigning an IP Address to NetTool Ping Pinging Multiple DevicesPing Results Screen Displaying the Problem Log Common ProblemsProblem Log Understanding the Problem Log DisplayLink Connectivity Problems Problems NetTool DetectsThings to Consider Problem Transmit pair open Health Problems Network Problems NetWare Problem Ethernet frame-type mismatchesTCP/IP Host ConfigurationProblem Wins resolution failed Name ResolutionNetBIOS Web Problem PC involved in MB electionsPrinter Problem Unable to connect to POP3 serverUnwanted protocols when enabled Verifying Voice over IP Service Viewing Vlan and CDP Information Viewing PoE Voltage and Pair InformationVoIP Log VoIP LogRTP drop Viewing Call Quality MeasurementsBefore You Begin Creating and Managing ReportsReporter Menu Creating a ReportDeleting or Overwriting a Report NetTool Appendix Title AppendicesPage General Specifications SpecificationsEnvironmental Requirements Temperature ApprovalsSample VoIP Call Logs Dhcp ACK Typical Cisco Skinny Sccp Phone BootupAppendices Start Media Xmit Typical Cisco Skinny Sccp Call LogSample VoIP Call Logs B Typical Cisco Skinny Sccp Call Log Typical SIP Phone Bootup Log Typical SIP Phone Bootup Log Typical SIP Call Log Typical SIP Call Log 10BASE2 Glossary802.3 Access MethodAnomaly 802.2Bridge Switch ARP Address Resolution ProtocolCharacteristic impedance AttenuationCollision ClientCrossed Pair CrosstalkEIA568 Destination AddressEncapsulation EthernetHalf-Duplex Full-DuplexIcmp Internet Control and Message Protocol IP Internet ProtocolJitter JabberLAN Local Area Network Late CollisionPing NIC Network Interface CardNode Number NVP Nominal Velocity of PropagationRemote Collision RJ-45 ConnectorRepeater Router or GatewaySignal/Noise Ratio SAP Service Advertising ProtocolRtcp Real-time Transport Control Protocol RuntsSnmp Simple Network Management Protocol Snap Subnetwork Access ProtocolSource Address Split PairUptime TopologyTransport TransceiverIndex NetTool Index NetTool
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