Primera Technology LX900 user manual Create a Support Report, Cleaning the Printer

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TOC

INDEX

D. CREATE A SUPPORT REPORT

If you are encountering any problems with you LX900 tech support may ask you to create a Tech Support Report. You can do this from the Status Monitor by clicking the "i" icon and clicking Create Report… A zip file will be create on your desktop.

E. CLEANING THE PRINTER

If any ink has gotten on to the printer casing itself, the case of the printer can be cleaned with an ammonia based window cleaner and a lint-free cloth.

Over time, ink overspray may gather at the base of the printer. The printer is designed using a vacuum system to gather most of this ink on a series of saturation pads. Eventually, these pads may need to be replaced. Contact tech support to determine if pad replacement is necessary.

Troubleshooting and Maintenance 47

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Contents 062211-511271 All rights reserved Printing History Table of Contents Interactive Feature Getting Started Thank YOU…Choosing a Good Location Unpacking and Inspection Identifying the Parts Recommended PC Specifications Computer SpecificationsLabel Stock Label and Roll SpecificationsTOC Index Label Side Out Roll O.D Installing Label Stock Roll Guide Movable Throat Guide Fixed Throat Guide Circular Labels Adjusting the Label Stock TOF TOP of Form SensorThrough-Hole Labels SET the Stock Sensor Mode SET the Output Mode TOC Ink Cartridges Status Monitor Monitoring INK Levels Using the Cost Estimator Replacing INK Cartridges / LOW INK Warning TOC TOC Printing Using NicelabelTOC TOC TOC TOC TOC Creating Barcodes in Nicelabel RSS TOC Printing from Other Programs Adjusting Print Alignment TOC Creating a Full Bleed Print Printer Driver Settings To find Driver Settings Portrait Landscape Paper SizeColor Matching Ink Saturation Troubleshooting and Maintenance Solving Print Alignment ProblemsImage is Vertically Offset Image is printing horizontally offset Solving Print Quality Problems Maintenance Station Color Matching and Design Tips DPI Image printed with the LX900 TOC Create a Support Report Cleaning the PrinterCleaning the Printhead 3C. Preventing clogged nozzles 3B. Deep clean the cartridgeSemi-Permanent Print Head Part Number Printhead / Cartridge Replacement ProcedureInk Feed Unload Press Pause + Load/Feed to Start and Finish Replacing the PrintheadTOC Now align the print head as described in B Source Location Interpreting the PRINTER’S Indicator LightsExplanation Technical SupportMedia Types Section Technical SpecificationsDPI Index11, 33, 35