Primera Technology LX900 user manual Interpreting the PRINTER’S Indicator Lights, Explanation

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TOC

INDEX

H. INTERPRETING THE PRINTER’S INDICATOR LIGHTS

Most error messages will appear on your computer screen via the Status Monitor application. However, if the error prevents communication with the computer the LED lights may be used to help diagnose the problem.

LED	Explanation

Intermittent Flashing	Printer is doing maintenance.
Pause	Appears during start up or after a
	cartridge change.
Slow Flashing Power	Missing Label Stock.

Solid Power Light	Power is on.

Rotating Ink, Power	Firmware update is in progress - do
and Pause LEDs	not remove power or USB

I. TECHNICAL SUPPORT

If you have difficulties in operating your Printer, the proce- dures in this manual and the software User's Guide should, in most cases, solve the problem. If you still have difficulty, con- tact the technical support number using one of the methods listed below.

Source	Location

Primera Knowledge Base	www.primera.com/knowledgebase.html

NiceLabel Software Help files	Open the software. Click on the Help
	Menu - Contents

Email Support	www.primera.com/contact_tech_support.cfm

Chat Support	www.primera.com/knowledgebase.html

Phone Support	763-475-6669 (Mon - Fri 8 a.m. - 6 p.m CST)

54Troubleshooting and Maintenance

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Contents 062211-511271 All rights reserved Printing History Table of Contents Interactive Feature Thank YOU… Getting StartedChoosing a Good Location Unpacking and Inspection Identifying the Parts Computer Specifications Recommended PC SpecificationsLabel and Roll Specifications Label StockTOC Index Label Side Out Roll O.D Installing Label Stock Roll Guide Movable Throat Guide Fixed Throat Guide Adjusting the Label Stock TOF TOP of Form Sensor Circular LabelsThrough-Hole Labels SET the Stock Sensor Mode SET the Output Mode TOC Ink Cartridges Status Monitor Monitoring INK Levels Using the Cost Estimator Replacing INK Cartridges / LOW INK Warning TOC TOC Using Nicelabel PrintingTOC TOC TOC TOC TOC Creating Barcodes in Nicelabel RSS TOC Printing from Other Programs Adjusting Print Alignment TOC Creating a Full Bleed Print Printer Driver Settings To find Driver Settings Paper Size Portrait LandscapeColor Matching Ink Saturation Solving Print Alignment Problems Troubleshooting and MaintenanceImage is Vertically Offset Image is printing horizontally offset Solving Print Quality Problems Maintenance Station Color Matching and Design Tips DPI Image printed with the LX900 TOC Cleaning the Printer Create a Support ReportCleaning the Printhead 3B. Deep clean the cartridge 3C. Preventing clogged nozzlesPrinthead / Cartridge Replacement Procedure Semi-Permanent Print Head Part NumberReplacing the Printhead Ink Feed Unload Press Pause + Load/Feed to Start and FinishTOC Now align the print head as described in B Technical Support Interpreting the PRINTER’S Indicator LightsExplanation Source LocationSection Technical Specifications Media TypesIndex DPI11, 33, 35