Lanier 5622, 5627 manual Troubleshooting, When Scanning Is Not Performed as Expected

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Appendix

Troubleshooting

This section contains advice on what to do if you have problems scanning an original or if the network delivery scanner function does not work. Various mes- sages that may appear on the control panel or computer are listed, along with causes and suitable countermeasures.

When Scanning Is Not Performed as Expected

		Status	Possible Cause and Action

		The image cannot be scanned.	The original was placed with the front and
			back reversed. Make sure that the original ori-
			entation is correct. When placed directly on
			the exposure glass, the side to be scanned
			must face down. When fed via the ADF, the
			side to be scanned must face up. ⇒ p.33 “Set-
			ting Originals”

		The image is distorted or out of position.	• The original was moved during scanning.
			Do not move the original during scanning.
			• The original was not pressed flat against
			the exposure glass. Make sure that the
			original is pressed flat against the exposure
			glass.
7			glass.

		The image is scanned upside down.	The original was placed upside down. Place
		The image is scanned upside down.	The original was placed upside down. Place
			the original in the correct direction.

		The scanned image is dirty.	The exposure glass or the exposure glass cover
			is dirty. Clean these parts. ⇒Copy Reference


		Delivery Function Does Not Work


		Status	Possible Cause and Action

		The Delivery Scanner Function screen is not	• If the network TWAIN scanner screen ap-
		displayed.	pears when the machine is switched to
			scanner operation, press [Cancel] to switch
			to the Network Scanner screen.
			• If the display does not switch from net-
			work TWAIN scanner to network delivery
			scanner, the network delivery Scanner Set-
			tings are not correct. See p.12 “Default Set-
			tings” and make the appropriate settings.

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Contents 5622/5627 Page Copy Reference System SettingsManuals for This Machine Scanner Reference this manualManuals for ScanRouter V2 Lite When working in a WAN environment When a dial-up router is connected in a network environmentWhen connected to a computer that uses dial-up access Names of Major Options How to Read This ManualSymbols Table of Contents Flow of Operations Scanning Originals Powering Off the MachineSpecifications Storing DataThis machine OutlineNetwork Twain Scanner ComputerDelivery server Network Delivery ScannerThis machine Client computer Document Server This machine ComputerNames and Functions of Components Control PanelDisplay Contents Using as a network delivery scanner Using the Document ServerCommon Key Operations Key listNetwork Scanner Using as a Network Twain Scanner Preparation SequenceUsing as a Network Delivery Scanner ⇒System Settings manualUsing the Document Server Initial Scanner Setup Default SettingsScanner settings Explanation of scanner settings are provided in this manualScan Size Setting Scanner FeaturesResolution Scan TypeWhen all settings have been made, press OK Setting ProcedurePress Scanner Features Key Enter the desired name and press OKPress Exit When all settings have been made, press ExitSelecting a custom size Enter the scan size area with the number keysPress Delete Deleting programmed scan settingsPress the User Tools/Counter/Inquiry Delivery/Store Connection Time out Making Scanner SettingsFunction Priority Press YesCompression Black & White Original SettingSadf Auto Reset Timer Compression Gray ScalePress the item to be set Press the Scanner Settings tabChange the setting Making Scan Data Subject Settings Press the Subject Settings tabTo delete more subjects, repeat steps E to F Press Exit Press the Subject Settings tab Press DeleteSelect the subject you want to de- lete Installing Software Auto Run ProgramInstallation Sequence BOK Click Type1027 Twain Driver Software for using a Network Twain ScannerUsing Windows 95/98/Me, Windows 2000, or Windows NT Click the key of the software to be installed Software for using a Network Delivery ScannerSelect a setup language, and then click OK Select a language used by this component, and then click OKClick DeskTopBinder V2 Lite Software Required to Use the Document ServerSelect a language, and then click OK Type1027 Twain Driver Software Supplied on CD-ROMList of Files File storage folderDeskTopBinder V2 Lite Document Server can be viewedSoftware installed with DeskTopBinder V2 Lite ScanRouter V2 LiteSoftware installed with ScanRouter V2 Lite Preparations for Use as a Network Scanner Standard 0deg. Right 90deg. Standard 0deg Placing the Original on the Exposure Glass Lift the exposure glass cover or the ADFPlace the original so that the top edge is in the ADF tray Placing the Original in the Automatic Document Feeder ADFOriginals that can and cannot be placed in the ADF Placing the Divided Original Automatic Document Feeder Sadf Place the top edge of the origi- nal firstOrientation selection Original Orientation and Scan Area SettingSided original/2-sided original selection Mixed size selectionOpen the Scanner Control dialog box For a Network Twain ScannerPress OK Scanning Originals Using Network Twain Scanner Flow of OperationsClick Select Scanner Driver Scanning OriginalsFile format for scanned images and go to step E Place the original in the scannerClick Preview When you want to configure the scanning areaDocument group Reference Click CloseAutomatic Tilt Correction Scanning Mode RegistrationFunctions of the Twain Driver Printing to the ImageDestination Display Update AddressList Displays of Destinations and Senders Attach Sender’s Name Attach Sub- jectDestination List Making the settings individually Delivery ProcedureCalling up stored scan settings Press Scan SettingsSelect the destination When selecting a destination from the listPress Update Address to update the list of destinations You can select the destination fromPress Number Keys Using the short ID number to select a destinationChecking selected destinations TNextIf required, select a subject Select the sender Select a subjectSender is applied Press Attach SubjectCheck the displayed results Checking the Delivery ResultItems to be checked Press Store File Using the Network Delivery Scanner with the Document ServerSimultaneous Delivery Storage Select a file to be delivered Delivering Stored FilesDisplay the list of stored files To select multiple files, repeat step BDelivering Stored Scan Data by the Network Delivery Scanner Using the Document Server Storing DataMaking settings individually Storage ProcedureCalling up stored scan settings Select a user program of scan settings Press OKPress OK Specify file information Specifying file informationPress Store Only Press User Name Specifying a user namePress Store File Press File Information Select the desired user nameSpecifying a file name Specifying a passwordPress Password Press File NameViewing a List of Stored Files When using the network delivery scannerWhen using Document Server only Deliver Viewing the ListManage/Delete File Connected device name All users User nameSearching by user name Searching for FilesSearching by file name Press Delete File Deleting Stored FilesSelect the file to be deleted Change the file information Changing File InformationChanging the user name Press Change User NameChanging the file name Changing a passwordPress Change Password Press Change File NameRelationship between the Resolution and the Data Size When Gray Scale is selected as the Scan TypeDelivery Function Does Not Work TroubleshootingWhen Scanning Is Not Performed as Expected When the Error Message Is Displayed on the Control Panel Message Possible Cause and ActionMessage Possible Cause and Action Message Possible Cause and Action When the Error Message Is Displayed on the Computer Cannot save to the default file Tions Turning Off the Main Power Switch Powering Off the MachineTurning Off the Operation Switch Appendix Specifications When placed in the ADFIndex User Tools/Counter/Inquiry key UE USA B453 Means Power ON. c means Stand by