Xerox 4220/MRP, 4230/MRP, 4219/MRP manual Troubleshooting, Fax software error messages

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5.Troubleshooting

This chapter provides the following information:

·Error messages that may appear on your screen when you are loading or unloading the fax software

·Solutions to some problems you may encounter when you install and use the fax software

·Printer control panel error messages

·Procedures for printing a Fax Setup Report.

Fax software error messages

This section contains error messages that are displayed when an error occurs when loading or unloading any of the fax software components. Explanations of error messages are provided when the message is not self-explanatory.

Messages when loading PSFAX.COM program

PSFAS did not load.

PSFAX is already resident.

PSFAX requires DOS version 3.0 or later.

PSFAX cannot load, because the printer port does not exist.

Indicates you specified a printer port when you ran install that does not exist on your system.

PSFAX cannot load, because PrintCache is not already loaded.

Indicates you chose PrintCache as your printer port when you ran install, but that PrintCache was not loaded when you tried to load the fax software.

Messages when unloading PSFAX.COM program

Beginning to unload PSFAX...

PSFAX is not currently loaded.

You have tried to unload PSFAX.COM, but it was not loaded.

PSFAX is not the most recently installed memory resident

program. Unload the most recently installed utility first.

PSFAX.COM must be the last memory resident program loaded in order to be unloaded using the PSFAX/U command. If not, try unloading more recently loaded programs (consult their manuals for information on unloading) and then try issuing the PSFAX/U command again. If you cannot unload more recently loaded

XEROX MRP FAMILY FAX MODEM FOR MS-DOS OPERATOR GUIDE

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Contents Xerox MRP Family 4215/MRP, 4219/MRP, 4220/MRP, 4230/MRP Page Canada SafetyEurope 50 Hz, 220 to 240 V equipment Operational safety Laser safetyDo this Do not do this Xerox MRP Family FAX Modem for MS-DOS Operator Guide Table of contents Operation Administering the fax softwareTroubleshooting Fax Setup menuAppendices IndexPage About this guide IntroductionConventions Text conventionsProcedure conventionsÐMS-DOS Procedure conventionsÐprinterKeyboard key Key+keyFax printer utility InstallationHardware and software requirements Before you begin installationSelecting the hard disk and directory Installation procedureUsers Fax ªFromº Information screen Printer port selectionCode Function Telephone Settings screenInstallation Windows Installation screen Fax Pop-up Menu for DOS Applications Automatic Loading Option screen Readme File Options screen Windows installations Initial settingsSerial port printer connections Loading the fax software in MS-DOS Changing the Windows InstallationUnloading fax software from system memory Installing fax software on a networkLoad order Printer port Timeout settingsOperation Using the Fax Pop-up menuSending a fax from a MS-DOS application Through Dialing numbers Sound the tones corresponding Operation Using the Phonebook to send a fax Using the Phonebook in MS-DOSAdding Phonebook entries Editing a Phonebook entryBroadcast fax Using the Phonebook to broadcast a faxDeleting a Phonebook entry Using the Group Phonebook for a broadcast message Using the Group Phonebook to broadcast a faxCreating a Group Phonebook entry Editing the Group Phonebook entryAccessing the Advanced Fax Options screen Using advanced fax options in MS-DOSDelaying a fax transmission Operation Setting outside access codes Fax job resolutionMaking choices in the fax software dialog boxes Using fax software in WindowsSending a fax from a Windows application Printing a fax from a Windows application Adding a Phonebook entry Using the Phonebook in WindowsUsing the Phonebook for broadcast fax Creating a Group Phonebook Using the Group Phonebook for a broadcast faxFax options in the Windows environment Delaying fax transmissionsSetting the fax job resolution Changing the outside access code Page Changing the fax software basic settings Administering the fax softwareEnabling the Fax Pop-up menu Changing the basic settings with the install programChanging the hot-key combination example Running the INSTALL/A program Setting advanced options with INSTALL/APrinting and editing internal settings Number of rings before answer Transmission Status Reports Fax machine identificationNumber of retries Retry intervalAutomatic Activity Report Y/N Editing fax timeout settingsTimestamp each fax Y/N Set fax clock Time/DataSpecifying the fax job end timeout Specifying the fax job start timeoutEditing printer port redirection Editing the fax printer passwordAdministering the FAX Software Displaying and editing the fax queue Using the Fax Manager utilityCanceling or rescheduling a delayed fax transmission Printing an activity log Importing/Exporting Phonebook files Administering the FAX Software Fax Setup menu Fax Setup menu Send/Receive Setup submenus Fax Mode Fax setup item descriptionsClock Setup DateSend Setup Automatic Tray Switching Receive SetupHeader Ring CountSetting tray 1 as the default input tray for fax received Fax setup configuration examplesOutput Destination Press the Enter key Disabling automatic tray switching for fax receivedThrough 9 7. Use the numeric keypad to enter the date Setting the dateSetting the redial count for a send configuration Setting the timeTurning the speaker off for a send configuration Press the Enter key to reenter print mode to begin printing Fax software error messages TroubleshootingEnable FIX for Keyboard CTRL-LOCK Problems encountered when using the fax software Fax Setup menu error messages Fax Setup menu error messagesFax Setup menu error messages Result/Reason Action Date / Day entry is less than Press the Clear/C key at Printer Configuration Report Troubleshooting Page Adding memory Performance enhancementAdding a hard disk Page Related publications Related publicationsXerox MRP Family publications InternationalTCP/IP Index Fax See also Group Phonebook PasswordsPSFAX.COM Windows, see Microsoft Windows environment
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4220/MRP, 4219/MRP, 4230/MRP specifications

The Xerox 4219/MRP, 4220/MRP, 4215/MRP, and 4230/MRP are multifunction printers designed for businesses that require efficient printing, copying, and scanning solutions. These models exemplify Xerox's commitment to quality, reliability, and user-friendly features, making them ideal for both small and medium-sized enterprises.

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In contrast, the Xerox 4220/MRP features enhanced printing speed, reaching up to 20 pages per minute. This model is ideal for teams that require higher volumes of prints on a daily basis. Both the 4219 and 4220 models come equipped with intuitive touch-screen controls, simplifying user interactions and minimizing training time.

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In summary, the Xerox 4219/MRP, 4220/MRP, 4215/MRP, and 4230/MRP offer a range of features suitable for different business needs, from high-volume printing to cost-effective solutions. Their advanced technologies, user-friendly interfaces, and robust performance make them reliable choices for any modern office.
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