Xerox M15 manual Paper Jams, Paper Feed Area

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Paper Jams

If paper jams occur, ‘PAPER JAM’ appears in the display. Follow the steps below to clear jam. To avoid tearing paper, pull the jammed paper out gently and slowly.

Paper Feed Area

If jammed in the paper feed area, ‘PAPER JAM 0’ appears in the display.

Remove the paper cassette.

After pulling it out completely, lift the front part of the cassette slightly up to release the cassette from the machine.

Remove the jammed paper by

gently pulling it straight out.

If there is any resistance, and the paper does not move immediately when pulled, stop pulling and go to the next step.

Troubleshooting

Xerox WorkCentre M15/M15i User Guide

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Contents WorkCentre M15/M15i User Guide By Xerox Corporation. All rights reserved Table of Contents Copy Maintenance 10-1 Xerox WorkCentre M15/M15i User Guide Welcome Introduction Bracket Text Typeface Specification NoteAbout This Guide Italic TypefaceRelated Information Sources Customer Support Safety Welcome Safety Standards Regulatory Information Section Laser SafetyQuestion Electricity at Work Regulations UK onlyMy premises AL7 1HE France Ireland Portugal Finland Italy Spain Regulations EuropeFax Send Header Requirements Regulations USAData Coupler Information Welcome Regulations Canada Energy Star Environmental ComplianceGetting Started Tape UnpackingScanner Module Starter Toner Cartridge USB CableTelephone Line Cord Software DocumentationAutomatic Document Feeder ADF Making ConnectionsTelephone Line M15i Only USB Cable IEEE1284 Parallel Port Cable PowerON/OFF Switch USB or Parallel Port CableInstalling Drum and Toner Cartridges Xerox Loading Paper Max Fill Line Snubber Rear GuideGetting Started Setting the Language M15 only If necessary, press Menu/Exit Setting the Language and Country M15i onlySetting the Local ID and Name M15i Only Y Z Editing Numbers or NamesSpace R SSetting the Date and Time M15i Only Run Installing SoftwareProduct Overview Overview of Features Fax Documents M15i Only Scan Documents to Create Electronic Files M15i OnlyXerox WorkCentre M15i Copier, Printer, Fax and Scanner ConfigurationsMachine Overview Xerox WorkCentre M15 Copier and PrinterPaper Guides ComponentsFront View Document CollateRear View ADF Connector USB Connector Telephone ConnectionsWorkCentre M15i Control Panel OverviewScan Options ResolutionDisplay WorkCentre M15Menu/Exit Enter NumericScan Overview of ModesCopy FaxNumeric Keypad Enter Using CharactersInserting a Pause Keypad Character AssignmentCopy Copy/Fax/Scan Key Copying ProcedureSelect the Copy/Fax/Scan key M15i Only Select the Paper SupplyAutomatic Document Feeder ADF Load the OriginalsDocument Glass Numeric Keypad Clear/Clear All Key Select the Copy FeaturesSetting required is displayed Enter the QuantityNavigation Keys Press StartMixed Copy FeaturesFeature Description TextAuto Fit ManualAuto 400%Short CloneLong EdgeResetting the Copy Features Copy Paper and Other Media Preparing paper for loading Using the Paper CassetteLoading the Paper Cassette Rear Guide Max Fill Line Snubber Paper Type Maximum Stacking Height Using the Bypass TrayPaper and Other Loading the Bypass TrayPaper and Other Media Envelopes Media SpecificationsMedia Sizes and Types Paper Cassette Bypass Tray Plain paperMedia Guidelines Special Media Guidelines Fax M15i Only Faxing Procedure Select the Copy/Fax/Scan key Numeric Keypad Navigation Keys Select the Fax FeaturesFax Features Enter the Fax NumberDocument Glass , use Scan Options Fax FeaturesResolution FineFax Resetting the Fax FeaturesDelay Send Advanced Fax FeaturesTX Poll Delay RX Poll Fax Job Management Cancelling a FaxConfirming a Transmission WorkCentre M15i can perform two functions simultaneously Monitoring Dual Job StatusAdding to or Cancelling a Scheduled Operation Method Description Dialing MethodsKeypad Dialing Speed UsingStoring a NumberAssigning Numbers To a Group Group DialingGroup Dial EditingGroup Redial DialLast Receive Modes Receiving a FaxSetting the Receive Mode Enabling Secure Receive Secure ReceivePrinting Secure Faxes Faxes are printed Dial and Group Dial numbers Fax ReportsReports Available Printing a ReportPrint Create or Open the Document Printing ProcedureSelect Print Options Select OK to Print Printing Options Windows 2000/XP Accessing Printer SettingsWindows 95/98/Me Windows NTPaper Image Quality Layout Watermark About Printer Properties TabsApply CancelDefaults Control OptionsPrint Scan M15i Only Twain Scanner Program Scanning Procedure Run the Scan Application Program Machine Administration Setup Overview System Data Settings Redial Interval ECM ModeRX Reduction Discard SizeLocal ID Clock ModeChanging the System Data Options Administration Setting the Language and Country M15i only Setting the Local ID and Name M15i Only Editing Numbers or Names System Data Paper Size Up to 5 digits System Setup OptionsFinland, Germany English, FrenchSpanish, Portuguese German, Italian, Dutch Danish, Swedish Finnish, Norwegian30, 60, 120 TimeoutSetting the System Setup Options Clearing the Memory Memory ClearCopy/Fax/Scan Key Enter Adjusting Speaker Volume M15i OnlyMessage Confirmation ReportsPrinting Reports ControlCentre Installing ControlCentreRunning ControlCentre Using ControlCentre Settings Tab Advanced Tab Phonebook Tab Printing Using the Document ADF Glass Number of printsInformation Tab Performed by DrumFirmware Update Tab Maintenance Cleaning the Document Glass and Cover CleaningDocument Feeder and Collate Tray Control Panel and LCDEurope USA and Canada Ordering SuppliesExpected Cartridge Life Toner Save ModeCustomer Replaceable Units Toner CartridgeMaintenance ReplacingCartridge the Toner To Re-distribute the TonerSetting the Product to Send Toner Low Information Drum Cartridge Cleaning the DrumReplacing the Drum Cartridge Pull out the used drum cartridge Maintenance Maintenance System Troubleshooting General Document Jams Fault ClearanceInput Misfeed Roller Misfeed Exit MisfeedPaper Feed Area Paper JamsTroubleshooting Fuser Area Push up on the fuser lever, then close the side cover Paper Exit Area Troubleshooting Bypass Jam Duplex JamCustomer Support Telephone Number Calling the Welcome CenterLCD Error Messages Toner Empty Comm. ErrorLine Error Paper JamCopier Problems Solution Chart Toner yield is lower than Blank copiesImage rubs off the copy easily Frequent copy paper jamsPrinting Problems Solution Chart Computer parallel If using Windows 95,Spool setting may be set ProblemFaxing Problems Solution Chart Original Received original is printedDark and is illegible or black Stripes are printed onResetting the Machine Troubleshooting Specifications Specifications Emulation Printer SpecificationsFax Specifications Scanner and Copier Specifications General Specifications Paper Type L mm L Inch Paper typesPlain paper, OHP film, Label, Envelope, Card, Postcard Available Paper sizesSource Media Types Sizes Thickness Input SourceIndex Index-2 Index-3 10-8 TX-RX Journal

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