Xerox M15 Computer parallel, Port may not be set for, High speed, Communications, Incorrectly

Page 164

Troubleshooting	PROBLEM	PROBABLE CAUSE	SUGGESTED SOLUTION
	PROBLEM	PROBABLE CAUSE	SUGGESTED SOLUTION

	Printing is too slow	The computer parallel	If the computer is equipped with an ECP
		port may not be set for	parallel port, enable this mode of operation.
		high speed	Refer to the Enabling High Speed Printer
		communications.	Communications section of the PC’s user
			guide.

		If using Windows 95, the	Point to the Start Task bar and then click
		spool setting may be set	Settings, then Printers. Click the product
		incorrectly.	icon with the right mouse button. Click
			Properties and then spool settings on the
			Details tab. Enter the required setting from
			the available choices.

		Computer may not have	Install more RAM in the computer.
		enough memory (RAM).

		Print job is too large	Reduce resolution from 600 dpi to 300 dpi.

	Irregular faded patches of print	There is a paper quality	Use only paper that meets the specifications
		problem.	required by the product.

		Toner may be unevenly	Remove the toner cartridge and shake it
		distributed.	gently to distribute the toner evenly. Then
			reinstall the toner cartridge.

	Black staining	There is a paper quality	Use only paper that meets the specifications
		problem.	required by the product.

	Character voids	The paper may be too	Try printing with a different batch of paper.
		dry.

	Background scatter	The paper may be too	Try printing with a different batch of paper.
		damp.	Do not open packages of paper until
			necessary so that the paper does not absorb
			too much moisture from the air.

		Printing over uneven	If printing onto envelopes, change the
		surfaces.	printing layout to avoid printing over areas
			that have overlapping seams on the reverse
			side.

	Missing characters	The paper may be too	Try printing with a different batch of paper.
		damp.	Do not open packages of paper until
			necessary so that the paper does not absorb
			too much moisture from the air.

Page 11-18

Xerox WorkCentre M15/M15i User Guide

Image 164

Contents WorkCentre M15/M15i User Guide By Xerox Corporation. All rights reserved Table of Contents Copy Maintenance 10-1 Xerox WorkCentre M15/M15i User Guide Welcome Introduction Specification Note About This GuideItalic Typeface Bracket Text TypefaceRelated Information Sources Customer Support Safety Welcome Safety Standards Regulatory Information Laser Safety SectionElectricity at Work Regulations UK only QuestionMy premises AL7 1HE Regulations Europe France Ireland Portugal Finland Italy SpainData Coupler Information Regulations USAFax Send Header Requirements Welcome Regulations Canada Environmental Compliance Energy StarGetting Started Scanner Module UnpackingTape USB Cable Telephone Line Cord SoftwareDocumentation Starter Toner CartridgeTelephone Line M15i Only Making ConnectionsAutomatic Document Feeder ADF Power ON/OFF SwitchUSB or Parallel Port Cable USB Cable IEEE1284 Parallel Port CableInstalling Drum and Toner Cartridges Xerox Loading Paper Rear Guide Max Fill Line SnubberGetting Started Setting the Language M15 only Setting the Language and Country M15i only If necessary, press Menu/ExitSetting the Local ID and Name M15i Only Editing Numbers or Names SpaceR S Y ZSetting the Date and Time M15i Only Installing Software RunProduct Overview Overview of Features Scan Documents to Create Electronic Files M15i Only Fax Documents M15i OnlyConfigurations Machine OverviewXerox WorkCentre M15 Copier and Printer Xerox WorkCentre M15i Copier, Printer, Fax and ScannerComponents Front ViewDocument Collate Paper GuidesADF Connector USB Connector Telephone Connections Rear ViewControl Panel Overview WorkCentre M15iResolution Scan OptionsWorkCentre M15 Menu/ExitEnter Numeric DisplayOverview of Modes CopyFax ScanUsing Characters Numeric Keypad EnterKeypad Character Assignment Inserting a PauseCopy Copying Procedure Select the Copy/Fax/Scan key M15i OnlySelect the Paper Supply Copy/Fax/Scan KeyDocument Glass Load the OriginalsAutomatic Document Feeder ADF Select the Copy Features Setting required is displayedEnter the Quantity Numeric Keypad Clear/Clear All KeyPress Start Navigation KeysCopy Features Feature DescriptionText MixedManual Auto400% Auto FitClone LongEdge ShortResetting the Copy Features Copy Paper and Other Media Loading the Paper Cassette Using the Paper CassettePreparing paper for loading Rear Guide Max Fill Line Snubber Using the Bypass Tray Paper Type Maximum Stacking HeightLoading the Bypass Tray Paper and OtherPaper and Other Media Media Specifications Media Sizes and TypesPaper Cassette Bypass Tray Plain paper EnvelopesMedia Guidelines Special Media Guidelines Fax M15i Only Faxing Procedure Select the Copy/Fax/Scan key Select the Fax Features Fax FeaturesEnter the Fax Number Numeric Keypad Navigation KeysDocument Glass , use Fax Features ResolutionFine Scan OptionsResetting the Fax Features FaxAdvanced Fax Features Delay SendTX Poll Delay RX Poll Confirming a Transmission Cancelling a FaxFax Job Management Monitoring Dual Job Status WorkCentre M15i can perform two functions simultaneouslyAdding to or Cancelling a Scheduled Operation Keypad Dialing Dialing MethodsMethod Description Using Storing aNumber SpeedGroup Dialing Assigning Numbers To a GroupGroup EditingGroup Dial Last DialRedial Receiving a Fax Receive ModesSetting the Receive Mode Secure Receive Enabling Secure ReceivePrinting Secure Faxes Faxes are printed Fax Reports Reports AvailablePrinting a Report Dial and Group Dial numbersPrint Select Print Options Printing ProcedureCreate or Open the Document Select OK to Print Printing Options Accessing Printer Settings Windows 95/98/MeWindows NT Windows 2000/XPPrinter Properties Tabs Paper Image Quality Layout Watermark AboutCancel DefaultsControl Options ApplyPrint Scan M15i Only Twain Scanner Program Scanning Procedure Run the Scan Application Program Machine Administration Setup Overview System Data Settings ECM Mode RX ReductionDiscard Size Redial IntervalClock Mode Local IDChanging the System Data Options Administration Setting the Language and Country M15i only Setting the Local ID and Name M15i Only Editing Numbers or Names System Data Paper Size System Setup Options Up to 5 digitsEnglish, French Spanish, Portuguese German, Italian, DutchDanish, Swedish Finnish, Norwegian Finland, GermanyTimeout 30, 60, 120Setting the System Setup Options Memory Clear Clearing the MemoryAdjusting Speaker Volume M15i Only Copy/Fax/Scan Key EnterReports Message ConfirmationPrinting Reports Running ControlCentre Installing ControlCentreControlCentre Using ControlCentre Settings Tab Advanced Tab Phonebook Tab Using the Document ADF Glass Number of prints Information TabPerformed by Drum PrintingFirmware Update Tab Maintenance Cleaning Cleaning the Document Glass and CoverControl Panel and LCD Document Feeder and Collate TrayOrdering Supplies Europe USA and CanadaToner Save Mode Customer Replaceable UnitsToner Cartridge Expected Cartridge LifeMaintenance To Re-distribute the Toner ReplacingCartridge the TonerSetting the Product to Send Toner Low Information Replacing the Drum Cartridge Cleaning the DrumDrum Cartridge Pull out the used drum cartridge Maintenance Maintenance System Troubleshooting General Input Misfeed Fault ClearanceDocument Jams Exit Misfeed Roller MisfeedPaper Jams Paper Feed AreaTroubleshooting Fuser Area Push up on the fuser lever, then close the side cover Paper Exit Area Troubleshooting Duplex Jam Bypass JamCalling the Welcome Center Customer Support Telephone NumberLCD Error Messages Comm. Error Line ErrorPaper Jam Toner EmptyCopier Problems Solution Chart Blank copies Image rubs off the copy easilyFrequent copy paper jams Toner yield is lower thanPrinting Problems Solution Chart If using Windows 95, Spool setting may be setProblem Computer parallelFaxing Problems Solution Chart Received original is printed Dark and is illegible or blackStripes are printed on OriginalResetting the Machine Troubleshooting Specifications Specifications Printer Specifications EmulationFax Specifications Scanner and Copier Specifications General Specifications Paper types Plain paper, OHP film, Label, Envelope, Card, PostcardAvailable Paper sizes Paper Type L mm L InchInput Source Source Media Types Sizes ThicknessIndex Index-2 Index-3 10-8 TX-RX Journal

Related manuals

Manual 180 pages 12.97 Kb