IBM 8490, 8485 manual Abbreviated list of Post error codes

Page 67

Table 2. Abbreviated list of POST error codes (continued)

vFollow the suggested actions in the order in which they are listed in the Action column until the problem is solved.

vSee the parts listing in the Problem Determination and Service Guide to determine which components are customer replaceable units (CRU) and which components are field replaceable units (FRU).

vIf an action step is preceded by “(Trained service technician only),” that step must be performed only by a trained service technician.

Error code

Description

Action

 

 

 

 

 

 

289

A DIMM has been disabled by the

1.

If the DIMM was disabled by

 

user or by the system.

 

 

the user, run the

 

 

 

 

 

 

Configuration/Setup Utility

 

 

 

program and enable the DIMM.

 

 

2.

Make sure that the DIMM is

 

 

 

installed correctly (see

 

 

 

“Installing a memory module”

 

 

 

on page 13).

 

 

3.

Replace the DIMM.

 

 

4.

(Trained service technician

 

 

 

only) Replace the system

 

 

 

board.

 

 

 

 

 

301

Keyboard or keyboard controller

1.

If you have installed a USB

 

error.

 

 

keyboard, run the

 

 

 

 

 

 

Configuration/Setup Utility

 

 

 

program and enable

 

 

 

keyboardless operation to

 

 

 

prevent the POST error

 

 

 

message 301 from being

 

 

 

displayed during startup.

 

 

2.

Reseat the keyboard cable.

 

 

3.

Replace the following

 

 

 

components one at a time, in

 

 

 

the order shown, restarting the

 

 

 

server each time:

 

 

 

a.

Keyboard

 

 

 

b.

(Trained service technician

 

 

 

 

only) System board

 

 

 

 

 

303

Keyboard controller failure.

1.

Reseat the keyboard.

 

 

 

 

2.

Replace the keyboard.

 

 

3.

(Trained service technician

 

 

 

only) Replace the system

 

 

 

board.

 

 

 

 

 

Chapter 5. Solving problems 53

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Contents Installation Guide Eserver/support/xseries Index.html Serverproven/compat/usInstallation Guide Page Contents Appendix A. Getting help and technical assistance Safety Vi xSeries 206m Types 8485 and 8490 Installation Guide To Connect To Disconnect Do not Safety Statement Safety Xii xSeries 206m Types 8485 and 8490 Installation Guide Introduction Model number and serial number Using the Documentation Browser XSeries 206m Types 8485 and 8490 Installation Guide Features and specifications Features and specificationsDimm Major components of the xSeries 206m Types 8485Installation guidelines Installing optionsSystem reliability guidelines Working inside the server with the power onHandling static-sensitive devices Removing the side cover Removing the two-piece bezel XSeries 206m Types 8485 and 8490 Installation Guide Installing a memory module Dimm Number of DIMMs Connector sequence Installing a drive Installing a drive in bay 2 or XSeries 206m Types 8485 and 8490 Installation Guide Installing a hot-swap hard disk drive in bay 4, 5, 6, or XSeries 206m Types 8485 and 8490 Installation Guide IDs for hot-swap hard disk drives XSeries 206m Types 8485 and 8490 Installation Guide Installing options Power and signal cables for internal drives Installing an adapter To install an adapter, complete the following steps Adapter guide Reinstalling the two-piece bezel Completing the installationInstalling options Reinstalling the side cover Connecting the cables Updating the server configuration Front view Server controls, LEDs, and powerOptional Diskette-eject button USB connectorsCD-eject or DVD-eject button CD or DVD drive activity LEDRear view Ethernet transmit/receive activity LED Server power featuresTurning on the server Turning off the serverServer controls, LEDs, and power XSeries 206m Types 8485 and 8490 Installation Guide Using the ServerGuide Setup and Installation CD Configuring the serverUsing the Configuration/Setup Utility program Using the Adaptec HostRAID configuration programs Select Array Configuration Utility Select Create Array Enabling the Serial ATA HostRAID featureConfiguring the server Enabling the SAS/SATA HostRAID feature Using the SAS/SATA Utility program for SAS/SATA HostRAIDConfiguring the controller Using ServeRAID ManagerClick Express configuration Viewing the configurationClick Custom configuration Configuring the Ethernet controller Using the Boot Menu programXSeries 206m Types 8485 and 8490 Installation Guide Diagnostic tools overview Solving problemsPost beep codes One long beep and two short beeps Post error codes Other beep codes Default Settings, and save Determination and Service Abbreviated list of Post error codes Update the mini-BMC firmware Components, depending on Make sure that the settings for Abbreviated list of Post error codes Abbreviated list of Post error codes Hard disk drive cable Only Replace Abbreviated list of Post error codes Problem Determination Troubleshooting tables ServerGuide problemsCD or DVD drive problems General problems Diskette drive problemsHard disk drive problems Intermittent problems Keyboard, mouse, or pointing-device problems Memory problems Monitor problems Microprocessor problemsOn the IBM xSeries Documentation CD Service Guide on the IBM xSeries Documentation CD Optional-device problems Power problems See the User’s Guide on the IBM xSeries Documentation CD Serial port problemsUniversal Serial Bus device problems Software problemsSystem-board LEDs Appendix A. Getting help and technical assistance Using the documentationBefore you call Getting help and information from the World Wide Web Software service and support Hardware service and supportEdition notice Appendix B. NoticesImportant notes TrademarksProduct recycling and disposal Battery return program European Union EMC Directive conformance statement Electronic emission notices Class aFederal Communications Commission FCC statement Industry Canada Class a emission compliance statementXSeries 206m Types 8485 and 8490 Installation Guide Industry Canada Class B emission compliance statement Electronic emission notices Class BAvis de conformité à la réglementation d’Industrie Canada European Union EMC Directive conformance statement Macedonia former Yugoslav Republic of, Madagascar, Mali XSeries 206m Types 8485 and 8490 Installation Guide SAS/SATA IndexDrive simple-swap Drives Installing Size Software problems Problems XSeries 206m Types 8485 and 8490 Installation Guide Page Part Number 40K2367