IBM 8490, 8485 manual Hard disk drive cable

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Table 2. Abbreviated list of POST error codes (continued)

vFollow the suggested actions in the order in which they are listed in the Action column until the problem is solved.

vSee the parts listing in the Problem Determination and Service Guide to determine which components are customer replaceable units (CRU) and which components are field replaceable units (FRU).

vIf an action step is preceded by “(Trained service technician only),” that step must be performed only by a trained service technician.

Error code

Description

Action

 

1962

A drive does not contain a valid

1. Make sure that a bootable

 

boot sector.

 

operating system is installed.

 

 

 

 

2. Run the hard disk drive

 

 

diagnostic tests (see “Running

 

 

the diagnostic programs” in the

 

 

Problem Determination and

 

 

Service Guide on the IBM

 

 

xSeries Documentation CD).

 

 

3. Reseat the following

 

 

components, depending on the

 

 

server model:

 

 

v Hot-swap models:

 

 

a.

Hard disk drive

 

 

b. Mini-PCI-X adapter cable

 

 

c. Mini-PCI-X adapter

 

 

d. PCI-X expansion card

 

 

v Simple-swap models:

 

 

a.

Hard disk drive

 

 

b. Hard disk drive cable

v Non-hot-swap models: hard disk drive cable

4. Replace the following components one at a time, depending on the server model, in the order shown, restarting the server each time:

v Hot-swap models:

a. Hard disk drive

b. Mini-PCI-X adapter cable

c. SAS backplane

d. Mini-PCI-X adapter

e. PCI-X expansion card

v Simple-swap and non-hot-swap models:

a. Hard disk drive

b. Hard disk drive cable

5. (Trained service technician only) Replace the system board.

Chapter 5. Solving problems 59

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Contents Installation Guide Eserver/support/xseries Index.html Serverproven/compat/usInstallation Guide Page Contents Appendix A. Getting help and technical assistance Safety Vi xSeries 206m Types 8485 and 8490 Installation Guide To Connect To Disconnect Do not Safety Statement Safety Xii xSeries 206m Types 8485 and 8490 Installation Guide Introduction Model number and serial number Using the Documentation Browser XSeries 206m Types 8485 and 8490 Installation Guide Features and specifications Features and specificationsDimm Major components of the xSeries 206m Types 8485Installation guidelines Installing optionsSystem reliability guidelines Working inside the server with the power onHandling static-sensitive devices Removing the side cover Removing the two-piece bezel XSeries 206m Types 8485 and 8490 Installation Guide Installing a memory module Dimm Number of DIMMs Connector sequence Installing a drive Installing a drive in bay 2 or XSeries 206m Types 8485 and 8490 Installation Guide Installing a hot-swap hard disk drive in bay 4, 5, 6, or XSeries 206m Types 8485 and 8490 Installation Guide IDs for hot-swap hard disk drives XSeries 206m Types 8485 and 8490 Installation Guide Installing options Power and signal cables for internal drives Installing an adapter To install an adapter, complete the following steps Adapter guide Reinstalling the two-piece bezel Completing the installationInstalling options Reinstalling the side cover Connecting the cables Updating the server configuration Front view Server controls, LEDs, and powerCD-eject or DVD-eject button USB connectorsCD or DVD drive activity LED Optional Diskette-eject buttonRear view Turning on the server Server power featuresTurning off the server Ethernet transmit/receive activity LEDServer controls, LEDs, and power XSeries 206m Types 8485 and 8490 Installation Guide Using the ServerGuide Setup and Installation CD Configuring the serverUsing the Configuration/Setup Utility program Using the Adaptec HostRAID configuration programs Select Array Configuration Utility Select Create Array Enabling the Serial ATA HostRAID featureConfiguring the server Enabling the SAS/SATA HostRAID feature Using the SAS/SATA Utility program for SAS/SATA HostRAIDConfiguring the controller Using ServeRAID ManagerClick Express configuration Viewing the configurationClick Custom configuration Configuring the Ethernet controller Using the Boot Menu programXSeries 206m Types 8485 and 8490 Installation Guide Diagnostic tools overview Solving problemsPost beep codes One long beep and two short beeps Post error codesOther beep codes Default Settings, and save Determination and Service Abbreviated list of Post error codes Update the mini-BMC firmware Components, depending on Make sure that the settings for Abbreviated list of Post error codes Abbreviated list of Post error codes Hard disk drive cable Only Replace Abbreviated list of Post error codes Problem Determination Troubleshooting tables ServerGuide problemsCD or DVD drive problems General problems Diskette drive problemsHard disk drive problems Intermittent problems Keyboard, mouse, or pointing-device problems Memory problems Monitor problems Microprocessor problemsOn the IBM xSeries Documentation CD Service Guide on the IBM xSeries Documentation CD Optional-device problems Power problems See the User’s Guide on the IBM xSeries Documentation CD Serial port problemsUniversal Serial Bus device problems Software problemsSystem-board LEDs Appendix A. Getting help and technical assistance Using the documentationBefore you call Getting help and information from the World Wide Web Software service and support Hardware service and supportEdition notice Appendix B. NoticesImportant notes TrademarksProduct recycling and disposal Battery return program Federal Communications Commission FCC statement Electronic emission notices Class aIndustry Canada Class a emission compliance statement European Union EMC Directive conformance statementXSeries 206m Types 8485 and 8490 Installation Guide Industry Canada Class B emission compliance statement Electronic emission notices Class BAvis de conformité à la réglementation d’Industrie Canada European Union EMC Directive conformance statement Macedonia former Yugoslav Republic of, Madagascar, Mali XSeries 206m Types 8485 and 8490 Installation Guide SAS/SATA IndexDrive simple-swap Drives Installing Size Software problems Problems XSeries 206m Types 8485 and 8490 Installation Guide Page Part Number 40K2367