Table 2. Abbreviated list of POST error codes (continued)
vFollow the suggested actions in the order in which they are listed in the Action column until the problem is solved.
vSee the parts listing in the Problem Determination and Service Guide to determine which components are customer replaceable units (CRU) and which components are field replaceable units (FRU).
vIf an action step is preceded by “(Trained service technician only),” that step must be performed only by a trained service technician.
Error code | Description | Action |
|
1962 | A drive does not contain a valid | 1. Make sure that a bootable | |
| boot sector. | ||
| operating system is installed. | ||
|
| ||
|
| 2. Run the hard disk drive | |
|
| diagnostic tests (see “Running | |
|
| the diagnostic programs” in the | |
|
| Problem Determination and | |
|
| Service Guide on the IBM | |
|
| xSeries Documentation CD). | |
|
| 3. Reseat the following | |
|
| components, depending on the | |
|
| server model: | |
|
| v | |
|
| a. | Hard disk drive |
|
| b. | |
|
| c. | |
|
| d. | |
|
| v | |
|
| a. | Hard disk drive |
|
| b. Hard disk drive cable |
v
4. Replace the following components one at a time, depending on the server model, in the order shown, restarting the server each time:
v
a. Hard disk drive
b.
c. SAS backplane
d.
e.
v
a. Hard disk drive
b. Hard disk drive cable
5. (Trained service technician only) Replace the system board.
Chapter 5. Solving problems 59