IBM 8490, 8485 manual Microprocessor problems, Monitor problems

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Microprocessor problems

vFollow the suggested actions in the order in which they are listed in the Action column until the problem is solved.

vSee the parts listing in the Problem Determination and Service Guide to determine which components are customer replaceable units (CRU) and which components are field replaceable units (FRU).

vIf an action step is preceded by “(Trained service technician only),” that step must be performed only by a trained service technician.

Symptom

Action

 

 

 

The server emits a continuous

1.

Make sure that the microprocessor is supported on this server.

beep during POST, indicating

2.

(Trained service technician only) Reseat the microprocessor.

that the startup (boot)

3.

Replace the following components one at a time, in the order shown, restarting

microprocessor is not working

correctly.

 

the server each time:

 

 

a. (Trained service technician only) Microprocessor

 

 

b. (Trained service technician only) System board

 

 

 

Monitor problems

Some IBM monitors have their own self-tests. If you suspect a problem with your monitor, see the information that comes with the monitor for instructions for testing and adjusting the monitor. If you cannot diagnose the problem, call for service.

vFollow the suggested actions in the order in which they are listed in the Action column until the problem is solved.

vSee the parts listing in the Problem Determination and Service Guide to determine which components are customer replaceable units (CRU) and which components are field replaceable units (FRU).

vIf an action step is preceded by “(Trained service technician only),” that step must be performed only by a trained service technician.

Symptom

Action

 

 

 

Testing the monitor

1.

Make sure that the monitor cables are firmly connected.

 

 

2.

Try using a different monitor on the server, or try using the monitor that is being

 

 

tested on a different server.

 

3.

Run the diagnostic programs. If the monitor passes the diagnostic programs,

 

 

the problem might be a video device driver.

 

4.

Reseat the Remote Supervisor Adapter II (if one is present).

 

5.

Replace the following components one at a time, in the order shown, restarting

 

 

the server each time:

 

 

a. Remote Supervisor Adapter II (if one is present)

 

 

b. (Trained service technician only) System board

 

 

 

Chapter 5. Solving problems 69

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Contents Installation Guide Eserver/support/xseries Index.html Serverproven/compat/usInstallation Guide Page Contents Appendix A. Getting help and technical assistance Safety Vi xSeries 206m Types 8485 and 8490 Installation Guide To Connect To Disconnect Do not Safety Statement Safety Xii xSeries 206m Types 8485 and 8490 Installation Guide Introduction Model number and serial number Using the Documentation Browser XSeries 206m Types 8485 and 8490 Installation Guide Features and specifications Features and specificationsDimm Major components of the xSeries 206m Types 8485Installation guidelines Installing optionsSystem reliability guidelines Working inside the server with the power onHandling static-sensitive devices Removing the side cover Removing the two-piece bezel XSeries 206m Types 8485 and 8490 Installation Guide Installing a memory module Dimm Number of DIMMs Connector sequence Installing a drive Installing a drive in bay 2 or XSeries 206m Types 8485 and 8490 Installation Guide Installing a hot-swap hard disk drive in bay 4, 5, 6, or XSeries 206m Types 8485 and 8490 Installation Guide IDs for hot-swap hard disk drives XSeries 206m Types 8485 and 8490 Installation Guide Installing options Power and signal cables for internal drives Installing an adapter To install an adapter, complete the following steps Adapter guide Reinstalling the two-piece bezel Completing the installationInstalling options Reinstalling the side cover Connecting the cables Updating the server configuration Front view Server controls, LEDs, and powerOptional Diskette-eject button USB connectorsCD-eject or DVD-eject button CD or DVD drive activity LEDRear view Ethernet transmit/receive activity LED Server power featuresTurning on the server Turning off the serverServer controls, LEDs, and power XSeries 206m Types 8485 and 8490 Installation Guide Using the ServerGuide Setup and Installation CD Configuring the serverUsing the Configuration/Setup Utility program Using the Adaptec HostRAID configuration programs Select Array Configuration Utility Select Create Array Enabling the Serial ATA HostRAID featureConfiguring the server Enabling the SAS/SATA HostRAID feature Using the SAS/SATA Utility program for SAS/SATA HostRAIDConfiguring the controller Using ServeRAID ManagerClick Custom configuration Viewing the configurationClick Express configuration Configuring the Ethernet controller Using the Boot Menu programXSeries 206m Types 8485 and 8490 Installation Guide Post beep codes Solving problemsDiagnostic tools overview Other beep codes Post error codesOne long beep and two short beeps Default Settings, and save Determination and Service Abbreviated list of Post error codes Update the mini-BMC firmware Components, depending on Make sure that the settings for Abbreviated list of Post error codes Abbreviated list of Post error codes Hard disk drive cable Only Replace Abbreviated list of Post error codes Problem Determination Troubleshooting tables ServerGuide problemsCD or DVD drive problems Hard disk drive problems Diskette drive problemsGeneral problems Intermittent problems Keyboard, mouse, or pointing-device problems Memory problems Monitor problems Microprocessor problemsOn the IBM xSeries Documentation CD Service Guide on the IBM xSeries Documentation CD Optional-device problems Power problems See the User’s Guide on the IBM xSeries Documentation CD Serial port problemsUniversal Serial Bus device problems Software problemsSystem-board LEDs Before you call Using the documentationAppendix A. Getting help and technical assistance Getting help and information from the World Wide Web Software service and support Hardware service and supportEdition notice Appendix B. NoticesImportant notes TrademarksProduct recycling and disposal Battery return program European Union EMC Directive conformance statement Electronic emission notices Class aFederal Communications Commission FCC statement Industry Canada Class a emission compliance statementXSeries 206m Types 8485 and 8490 Installation Guide Avis de conformité à la réglementation d’Industrie Canada Electronic emission notices Class BIndustry Canada Class B emission compliance statement European Union EMC Directive conformance statement Macedonia former Yugoslav Republic of, Madagascar, Mali XSeries 206m Types 8485 and 8490 Installation Guide SAS/SATA IndexDrive simple-swap Drives Installing Size Software problems Problems XSeries 206m Types 8485 and 8490 Installation Guide Page Part Number 40K2367