IBM 8485, 8490 manual Problem Determination

Page 76

Table 2. Abbreviated list of POST error codes (continued)

vFollow the suggested actions in the order in which they are listed in the Action column until the problem is solved.

vSee the parts listing in the Problem Determination and Service Guide to determine which components are customer replaceable units (CRU) and which components are field replaceable units (FRU).

vIf an action step is preceded by “(Trained service technician only),” that step must be performed only by a trained service technician.

 

Error code

Description

Action

 

 

 

 

 

 

 

 

I9990305

An operating system was not

1. Make sure that a bootable

 

 

found.

 

 

 

operating system is installed.

 

 

 

 

 

 

 

 

To determine whether an

 

 

 

 

operating system is one of the

 

 

 

 

devices in the startup

 

 

 

 

sequence, run the

 

 

 

 

Configuration/Setup Utility

 

 

 

 

program (see the User’s Guide

 

 

 

 

on the IBM xSeries

 

 

 

 

Documentation CD).

 

 

 

2. Run the hard disk drive

 

 

 

 

diagnostic tests (see “Running

 

 

 

 

the diagnostic programs” in the

 

 

 

 

Problem Determination and

 

 

 

 

Service Guide on the IBM

 

 

 

 

xSeries Documentation CD).

 

 

 

3.

Reseat the following

 

 

 

 

components, depending on the

 

 

 

 

server model:

 

 

 

 

v Hot-swap models:

 

 

 

 

a.

Hard disk drive

 

 

 

 

b. Mini-PCI-X adapter cable

 

 

 

 

c. Mini-PCI-X adapter

 

 

 

 

d. PCI-X expansion card

 

 

 

 

v Simple-swap models:

 

 

 

 

a.

Hard disk drive

 

 

 

 

b. Hard disk drive cable

 

 

 

 

v Non-hot-swap models: hard

 

 

 

 

disk drive cable

 

 

 

4.

Replace the following

 

 

 

 

components one at a time,

 

 

 

 

depending on the server

 

 

 

 

model, in the order shown,

 

 

 

 

restarting the server each time:

 

 

 

 

v Hot-swap models:

 

 

 

 

a.

Hard disk drive

 

 

 

 

b. Mini-PCI-X adapter cable

 

 

 

 

c.

SAS backplane

 

 

 

 

d. Mini-PCI-X adapter

 

 

 

 

e. PCI-X expansion card

 

 

 

 

v Simple-swap and

 

 

 

 

non-hot-swap models:

 

 

 

 

a.

Hard disk drive

 

 

 

 

b. Hard disk drive cable

62 xSeries 206m Types 8485 and 8490: Installation Guide

5.

(Trained service technician

 

only) Replace the system

 

 

 

 

board.

 

 

 

 

 

 

Image 76
Contents Installation Guide Serverproven/compat/us Eserver/support/xseries Index.htmlInstallation Guide Page Contents Appendix A. Getting help and technical assistance Safety Vi xSeries 206m Types 8485 and 8490 Installation Guide To Connect To Disconnect Do not Safety Statement Safety Xii xSeries 206m Types 8485 and 8490 Installation Guide Introduction Model number and serial number Using the Documentation Browser XSeries 206m Types 8485 and 8490 Installation Guide Features and specifications Features and specificationsMajor components of the xSeries 206m Types 8485 DimmInstalling options Installation guidelinesWorking inside the server with the power on System reliability guidelinesHandling static-sensitive devices Removing the side cover Removing the two-piece bezel XSeries 206m Types 8485 and 8490 Installation Guide Installing a memory module Dimm Number of DIMMs Connector sequence Installing a drive Installing a drive in bay 2 or XSeries 206m Types 8485 and 8490 Installation Guide Installing a hot-swap hard disk drive in bay 4, 5, 6, or XSeries 206m Types 8485 and 8490 Installation Guide IDs for hot-swap hard disk drives XSeries 206m Types 8485 and 8490 Installation Guide Installing options Power and signal cables for internal drives Installing an adapter To install an adapter, complete the following steps Adapter guide Completing the installation Reinstalling the two-piece bezelInstalling options Reinstalling the side cover Connecting the cables Updating the server configuration Server controls, LEDs, and power Front viewUSB connectors CD-eject or DVD-eject buttonCD or DVD drive activity LED Optional Diskette-eject buttonRear view Server power features Turning on the serverTurning off the server Ethernet transmit/receive activity LEDServer controls, LEDs, and power XSeries 206m Types 8485 and 8490 Installation Guide Configuring the server Using the ServerGuide Setup and Installation CDUsing the Configuration/Setup Utility program Using the Adaptec HostRAID configuration programs Enabling the Serial ATA HostRAID feature Select Array Configuration Utility Select Create ArrayConfiguring the server Using the SAS/SATA Utility program for SAS/SATA HostRAID Enabling the SAS/SATA HostRAID featureUsing ServeRAID Manager Configuring the controllerClick Express configuration Viewing the configurationClick Custom configuration Using the Boot Menu program Configuring the Ethernet controllerXSeries 206m Types 8485 and 8490 Installation Guide Diagnostic tools overview Solving problemsPost beep codes One long beep and two short beeps Post error codesOther beep codes Default Settings, and save Determination and Service Abbreviated list of Post error codes Update the mini-BMC firmware Components, depending on Make sure that the settings for Abbreviated list of Post error codes Abbreviated list of Post error codes Hard disk drive cable Only Replace Abbreviated list of Post error codes Problem Determination ServerGuide problems Troubleshooting tablesCD or DVD drive problems General problems Diskette drive problemsHard disk drive problems Intermittent problems Keyboard, mouse, or pointing-device problems Memory problems Microprocessor problems Monitor problemsOn the IBM xSeries Documentation CD Service Guide on the IBM xSeries Documentation CD Optional-device problems Power problems Serial port problems See the User’s Guide on the IBM xSeries Documentation CDSoftware problems Universal Serial Bus device problemsSystem-board LEDs Appendix A. Getting help and technical assistance Using the documentationBefore you call Software service and support Hardware service and support Getting help and information from the World Wide WebAppendix B. Notices Edition noticeTrademarks Important notesProduct recycling and disposal Battery return program Electronic emission notices Class a Federal Communications Commission FCC statementIndustry Canada Class a emission compliance statement European Union EMC Directive conformance statementXSeries 206m Types 8485 and 8490 Installation Guide Industry Canada Class B emission compliance statement Electronic emission notices Class BAvis de conformité à la réglementation d’Industrie Canada European Union EMC Directive conformance statement Macedonia former Yugoslav Republic of, Madagascar, Mali XSeries 206m Types 8485 and 8490 Installation Guide Index SAS/SATADrive simple-swap Drives Installing Size Software problems Problems XSeries 206m Types 8485 and 8490 Installation Guide Page Part Number 40K2367