Star Micronics 4000 user manual Maintenance & troubleshooting, Maintaining your printer

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Chapter 7 Maintenance & troubleshooting

Your printer is a reliable, precisioned instrument. It was built with care and should, if used with care, perform at its finest and serve you well for a long time. However, like any piece of equipment, there may be times when it may not perform as you had expected. In this chapter, we would like to provide you with simple guidelines on the proper mainte- nance and troubleshooting that will keep your printer in fine working condition.

Maintaining your printer

Because the toner cartridge is the most important part of your printer, its maintenance should begin with the proper handling of the toner cartridge. The toner cartridge con- tains a photosensitive drum and toner. Damage to the cartridge will affect print quality, so observe the following guidelines when handling.

Handling of the toner cartridge

Do not expose the toner cartridge to direct sunlight or strong room light.

When removed from the printer, always keep the toner cartridge in its original packaging or wrapped in a thick cloth to protect it from light.

When moving the toner cartridge from a cold environment to a warmer one, let it adjust to the new temperature for at least one hour before installation.

Do not stand the toner cartridge on end or with its label facing downward.

Never disassemble the toner cartridge.

If toner gets on your hands or clothing, wash it off immediately.

Do not unpack the toner cartridge until you are ready to install it. If it is already unpacked, keep it in its original aluminum wrapping.

Store the toner cartridge in a stable environment. (See Chapter 8 Reference information)

Never store the toner cartridge on end or upside down; in direct sunlight or strong room light; near cathode ray tube (CRT) displays or floppy diskettes or within the reach of children.

Always replace the toner cartridge following the procedures described on pages 2 — 4.

Note: The toner cartridge has a shelf life of approximately 2 years from the time of manufacturing.

Toner cartridges for the Star WinType 4000 can print more than 4,000 pages of A4 size or Letter size pages with 5% covering with the Toner Save feature off. Printing large quantities of graphic intense documents will shorten the toner cartridge's life span.

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Contents WinType Safety Notices for Finland Safety NoticeTrademark Acknowledgments Bescheinigung des ImporteursContents Iii Star WinType Printer Status Display Specifications Character tables for PCL modeIntroduction Word about the printerSystem requirements Selecting print media Setting up your printerInstalling the printer driver software and TrueType fonts Maintenance & troubleshootingFeatures of the printer How to use this manualPrinter components Setting up your printer Unpacking and checking the package contentsPlacing the printer Roller Installing the toner cartridgeSteps DrumPage Setting up the upper paper tray PaperGuides Setting up the output tray Connecting the printer to the computerOutput tray Output paper extender Step Connecting the power cordTurning the printer on Turning the printer OFFRelocating the printer Page Page Page Type Size Weight/Recommended Selecting print mediaRecommended print media AcceptableNot Acceptable Printing media to avoidPage Page Loading envelopes Yesno Installing the printer driver and TrueType fonts Printer command languages Page Installing the printer driver and TrueType fonts MB for all 35 TrueType fonts Printer driver will run properly when you start Windows Page Removing the printer driver software Printing with WinType Windows Direct GDI modePostScript mode PCL modePrinting with the Windows Direct GDI mode Features of the printer driver softwarePage Page If the Print Instruction Page is not checked, click this box Manual duplex printingUsing fonts in the Windows Direct GDI mode Duplex printing errorsEliminating screen fonts from your application Printing from a Windows application Printing with the PostScript modeOriginal PostScript Font Name TrueType Substitute Fonts in PostScript ModeOriginal PostScript Font Name TrueType Substitute Printing DOS applications in PostScript mode under Windows DOS Prompt MethodPIF File Method Printing in PCL mode from a Windows application Printing with the PCL modePrinting DOS applications in PCL mode under Windows Page Fonts in PCL Mode Mouse Method Keyboard MethodSaving download fonts and macros in the PCL mode Page Enabling the WinType Print Manager Star WinType Print ManagerIf the Use WinType Print Viewing and accessing the WinType Print Manager Method OneMethod Two Beeps PrioritySmoothing On Toner Saving ModePower Saving Mode Display Print StatusAbout ContentsHow to Use Help Search for Help OnTime Job NameFormat SizeStatus Bar Progress Bar Changing priority in the queueStar WinType 4000 PCL on AddClick on the Pause button Click on the Add button Page Steps Print Manager window Page Star WinType Printer Status Display Selecting the Printer Status Display Windows Direct GDI modePage Click on Display Print Status with your mouse Double-click on the Star Animate Icon Animate window Cover Open JobPicture of your printer Status Display Message Window Status Display MessagesFuser Abnormality Power Off or Cable ProblemNV-RAM Error PrintingPause ResumeDelete Maintaining your printer Maintenance & troubleshootingCleaning the output port window Cleaning your printerCartridge compartment Clearing paper jamsJammed paper Page Black dots Troubleshooting Solving print quality problemsSymptom Possible Cause Action Faded printRepetitive defects Character voidsBlack Partial deletions BlankVertical deletions Wrinkled or blurredOther mechanical problems Reference information SpecificationsEnvironmental Specifications Power specificationsPaper size Reliability specificationsController SoftwareOriginal PostScript Font TrueType Substitute FontsCharacter tables for PCL mode PC-8 Symbol Set PC-8 D/N Danish/Norwegian Symbol Set PC-850 Symbol Set ISO Substitution Table Glossary Character set CommandConfiguration DefaultFont FileFile menu Floppy diskPostScript ParityPoint PortraitIndex SymbolsSee also PCL mode RAM Customer response Customer service information