Fujitsu MBB2073RC, MBB2147RC manual Maintenance levels, Tools and test equipment

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6.2 Maintenance

6.2.3Maintenance levels

If an HDD is faulty, replace the whole HDD since repair requires special tools and environment. This section explains the two maintenance levels.

(1)Field maintenance (HDD replacement)

This replacement is done at the user's site.

Replacement uses standard tools.

Replacement is usually done by the user, retail dealer, distributor, or OEM engineer.

(2)Factory maintenance (parts replacement)

This replacement can only be done by Fujitsu.

Replacement includes maintenance training and OEM engineer support. OEM engineers usually support retail dealers and distributors.

Replacement uses factory tools and test equipment.

6.2.4Tools and test equipment

HDD troubleshooting and repair in the field require only standard hand tools. No special tools or test equipment are required.

This manual does not describe the factory-level tools and test equipment.

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Contents MBB2147RC MBB2073RC Hard Disk Drives Product Manual For Safe Operation Revision Record Related Standards Overview of Manual PrefaceConventions for Alert Messages PrefaceImportant Alert Messages Important Alert ItemsData loss Important Alert ItemsSAS Interface Manual Manual Organization Product ManualThis page is intentionally left blank Contents Contents InstallationError Analysis Figures Tables This page is intentionally left blank Standard Features Standard Features Hardware Structure System ConfigurationGeneral Description Standard Features General Description Hardware Structure Sata style cable SAS Plug Connector Receptacle connector System Configuration This page is intentionally left blank Hardware Specifications Model name and order number Hardware SpecificationsModel names and order numbers Function specifications SpecificationsMBB2147RC MBB2073RC 60/62 MeeprmlSeek time ms Seek difference 4096 Cly/div Hardware SpecificationsEnvironmental/Power requirements Environmental specificationsReliability Error rateMtbf = Specifications Data Space Logical Data Block Addressing Defect Management Cylinder configurationData Space Data Format Data Space Spare area in cell Alternate spare areaTrack format Sector format Track skew/head skewData Space Format capacity Logical Data Block Addressing Alternate block allocation Defect Management Defect listDefect Management Alternate block allocation by Format Unit commandAlternate block allocation by Reassign Blocks command Write Write Extend Write Write Extended Format Unit Mounting Requirements Dimensions Installation RequirementsMounting orientations Installation RequirementsMounting frame structure example Mounting RequirementsVent hole location HDC Surface temperature check point and maximum temperatureMPU +5VDC MBB2147RC MBB2073RC Current waveform Max seek Power Supply RequirementsInterface connector CN1 power lines included Connection Requirements Interface connectorInterface connector SAS plug signal allocationCN1 Connector requirements Ready LED output signalRecommended connectors This page is intentionally left blank Installation Installation Setting Port Address SettingMounting HDDs Mounting procedures Installation Formatting Installation Setting parameters Arre AwreRetry Count AT Verification Arre Awre PERDisc Disable PRE-FETCH Transfer Length Xffff Minimum PRE-FETCHMaximum PRE-FETCH Maximum PRE-FETCH Ceiling Xffff Number of Cache SegmentsReady LED Meaning Self-diagnostic functions Diagnostics Self-diagnosticsDiagnostics and Maintenance Diagnostics Test programs Precautions MaintenanceMaintenance requirements Tools and test equipment Maintenance levelsTests Test flowchartOperation Check Diagnostic testOperation Check Initial seek operation check Operation testTroubleshooting with HDD replacement in the field Troubleshooting Outline of troubleshooting proceduresSystem-level field troubleshooting TroubleshootingHDD troubleshooting Troubleshooting at the repair siteTroubleshooting with parts replacement in the factory TroubleshootingFinding possibly faulty parts Bag packaging Box packaging PackagingFraction packaging Sense Data Collection Sense data Sense Data Collection Sense Data AnalysisSense data format ILI Error AnalysisLSB SksvDefinition of sense data Sense Data AnalysisSense data 3-0C-03, 4-32-01, 4-40-xx, 4-C4-xx, Sense data 1-1x-xx, 3-1x-xx and E-1D-00 Disk read errorGlossary This page is intentionally left blank Acronyms and Abbreviations Acronyms and Abbreviations ECC BcrcIndex Mode SELECT/MODE SelectMtbf Mttr PADIndex This page is intentionally left blank Comment Form This page is intentionally left blank