Fujitsu MBB2073RC Sense Data Collection Sense Data Analysis, Sense Data Collection Sense data

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CHAPTER 7 Error Analysis

7.1Sense Data Collection

7.2Sense Data Analysis

This chapter explains in detail how sense data collected from an HDD is used for troubleshooting. Sense data reflects an error in the HDD, and helps with troubleshooting.

7.1Sense Data Collection

7.1.1Sense data

When HDDs post a CHECK CONDITION status, the current command or queued command is cleared. In such a case, the HDDs generate sense data about the command-issuing initiator. The initiator can read the sense data by reading the sense data added to the response frame of the command where an error occurred (Auto Sense function).

This HDD is equipped with sense data with a byte length of 48. Accordingly, Fujitsu recommends collecting all 48-byte sense data when the host unit collects sense data.

A sense key, additional sense code, and additional sense code qualifier, taken from various sense data are repeated. Also in this chapter, troubleshooting is performed using these three codes. Unless otherwise specified, "sense data" means the above three codes. When sense data is represented as (x- xx-xx), the leftmost x is a sense key, the middle xx is an additional sense code, and the rightmost x is an additional sense code qualifier.

7.1.2Sense data format

Figure 7.1 shows the sense data format.

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Contents MBB2147RC MBB2073RC Hard Disk Drives Product Manual For Safe Operation Revision Record Related Standards Overview of Manual PrefaceConventions for Alert Messages PrefaceImportant Alert Messages Important Alert ItemsData loss Important Alert ItemsSAS Interface Manual Manual Organization Product ManualThis page is intentionally left blank Contents Contents InstallationError Analysis Figures Tables This page is intentionally left blank Standard Features Standard Features Hardware Structure System ConfigurationGeneral Description Standard Features General Description Hardware Structure Sata style cable SAS Plug Connector Receptacle connector System Configuration This page is intentionally left blank Model names and order numbers Hardware SpecificationsHardware Specifications Model name and order number 60/62 Meeprml SpecificationsFunction specifications MBB2147RC MBB2073RCSeek time ms Seek difference 4096 Cly/div Hardware SpecificationsEnvironmental/Power requirements Environmental specificationsMtbf = Error rateReliability Specifications Data Space Cylinder configurationData Space Logical Data Block Addressing Defect Management Data Format Data Space Spare area in cell Alternate spare areaTrack format Sector format Track skew/head skewData Space Format capacity Logical Data Block Addressing Alternate block allocation Defect Management Defect listDefect Management Alternate block allocation by Format Unit commandAlternate block allocation by Reassign Blocks command Write Write Extend Write Write Extended Format Unit Mounting Requirements Dimensions Installation RequirementsMounting orientations Installation RequirementsMounting frame structure example Mounting RequirementsVent hole location MPU Surface temperature check point and maximum temperatureHDC +5VDC MBB2147RC MBB2073RC Current waveform Max seek Power Supply RequirementsInterface connector CN1 power lines included Connection Requirements Interface connectorInterface connector SAS plug signal allocationCN1 Recommended connectors Ready LED output signalConnector requirements This page is intentionally left blank Installation Installation Mounting HDDs Mounting procedures SettingSetting Port Address Installation Formatting Installation Setting parameters Arre Awre PER AwreArre Retry Count AT VerificationMaximum PRE-FETCH Ceiling Xffff Number of Cache Segments Disable PRE-FETCH Transfer Length Xffff Minimum PRE-FETCHDisc Maximum PRE-FETCHReady LED Meaning Self-diagnostic functions Diagnostics Self-diagnosticsDiagnostics and Maintenance Diagnostics Test programs Precautions MaintenanceMaintenance requirements Tools and test equipment Maintenance levelsTests Test flowchartOperation test Diagnostic testOperation Check Operation Check Initial seek operation checkTroubleshooting with HDD replacement in the field Troubleshooting Outline of troubleshooting proceduresSystem-level field troubleshooting TroubleshootingHDD troubleshooting Troubleshooting at the repair siteFinding possibly faulty parts TroubleshootingTroubleshooting with parts replacement in the factory Bag packaging Box packaging PackagingFraction packaging Sense data format Sense Data Collection Sense Data AnalysisSense Data Collection Sense data Sksv Error AnalysisILI LSBDefinition of sense data Sense Data AnalysisSense data 3-0C-03, 4-32-01, 4-40-xx, 4-C4-xx, Sense data 1-1x-xx, 3-1x-xx and E-1D-00 Disk read errorGlossary This page is intentionally left blank Acronyms and Abbreviations Acronyms and Abbreviations ECC BcrcPAD Mode SELECT/MODE SelectIndex Mtbf MttrIndex This page is intentionally left blank Comment Form This page is intentionally left blank