IBM R30 manual Contents

Page 11

Contents

Important Notice for Users. . . . . . . iii

The FCC RF Safety Requirement . . . . . iii

Finding information with Access ThinkPad v

Chapter 1. Overview of your new ThinkPad computer . . . . . . . . . . . . . 1

Your ThinkPad at a glance

.

2

Features . . . . . . . . . . . . . . 3

Specifications

.

5

Caring for your ThinkPad computer . . .

. 7

Chapter 2. Solving computer problems .

. 11

Diagnosing problems

.

12

Troubleshooting . . . . . . . . . . . 13

Error codes or messages

.

13

Errors without codes or messages . . . . 17

A password problem

. 19

A power switch problem

. 19

Keyboard problems

.

19

TrackPoint problems

.

21

Infrared port problems

.

22

Standby or hibernation problems . . .

. 23

Computer screen problems

. 25

An external monitor problem . . . .

. 27

A television problem

.

27

Battery problems

.

27

Hard disk drive problems

. 28

CD-ROM,DVD-ROM,CD-RW,

 

 

DVD/CD-RW drive problems . . . .

. 28

Software problems

.

30

Other problems

.

31

Starting BIOS Setup Utility

.

32

Recover pre-installed software

.

33

Installing a new operating system and device drivers . . . . . . . . . . . . . . 34

Backing up your system . . .

.

.

.

.

.

35

Backing up your registry . .

.

.

.

.

.

35

Backing up data

.

.

.

.

.

36

Replacing the hard disk drive .

.

.

.

.

.

37

Replacing the battery . . . .

.

.

.

.

.

39

Chapter 3. Getting help and service from

IBM. . . . . . . . . . . . . . . 41

Getting help and service

.

42

Getting help on the Web

.

42

Getting help by fax

.

43

Calling IBM

.

43

Getting help around the world

. 45

Appendix A. Important safety instructions

 

47

Modem safety information

. 49

Laser compliance statement

.

49

Appendix B. Warranty Information . . .

. 51

Warranty Period

.

51

Warranty service and support

. 51

Before you call for service

.

52

Calling for service

.

52

IBM Statement of Limited Warranty

 

 

Z125-4753-06 8/2000

.

53

Part 1 - General Terms

.

53

Part 2 - Country-unique Terms . . . .

. 56

Appendix C. Notices

.

65

Processing date data

.

65

References to the Web site addresses . . . . 66

Electronic emission notices

.

66

Federal Communications Commission

 

 

(FCC) Statement

.

66

Industry Canada Class B Emission

 

 

Compliance Statement

.

67

Avis de conformité à la réglementation

 

 

d’Industrie Canada

.

67

European Community Directive

 

 

Conformance Statement

.

67

Telecommunication notices

.

67

Federal Communications Commission

 

 

(FCC) and Telephone Company

 

 

Requirements (Part 68 of the FCC Rules)

.

67

Fax Branding

.

68

Industry Canada requirements

. 69

Notice

.

69

Caution . . . . . . . . . . . . 69 Avis. . . . . . . . . . . . . . 69 Avertissement . . . . . . . . . . 70

Notice for Australia . . .

.

.

. . .

.

70

Notice for New Zealand . .

.

.

. . .

.

71

Notice for European Union countries. . . . 73

© Copyright IBM Corp. 2001

ix

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Contents ThinkPad R30 Series Service and Troubleshooting Guide Page ThinkPad R30 Series Service and Troubleshooting Guide Page Important Notice for Users FCC RF Safety RequirementIv ThinkPad R30 Series Service and Troubleshooting Guide Finding information with Access ThinkPad Vi ThinkPad R30 Series Service and Troubleshooting Guide Finding information with Access ThinkPad Viii ThinkPad R30 Series Service and Troubleshooting Guide Contents Appendix D. Wireless Regulatory Overview of your new ThinkPad computer Rear view Your ThinkPad at a glanceFeatures External interface External diskette drive available on selected modelsHeat output SpecificationsSize EnvironmentElectrical ac adapter BatteryCarry your computer properly Important tips Be careful about where and how you workCaring for your ThinkPad computer Be gentle with your computerOther important tips Take care in setting passwordsHandle storage media and drives properly Cleaning your computer Caring for your ThinkPad computer Solving computer problems Click PC-Doctor for Windows Diagnosing problemsError codes or messages TroubleshootingSolving computer problems Solving computer problems Solving computer problems Message Fan error Errors without codes or messagesSolving computer problems Keyboard problems Password problemPower switch problem Solving computer problems TrackPoint problems Infrared port problems Standby or hibernation problems For Windows NT For WindowsClick the Device Manager tab Clear the Auto insert notification check boxFor Windows 2000, Windows 98, or Windows Me Computer screen problemsFor Windows XP Click Start → Control Panel Click AdvancedClick Display Type Battery problems An external monitor problemTelevision problem CD-ROM, DVD-ROM, CD-RW, DVD/CD-RW drive problems Hard disk drive problemsSolving computer problems Software problems Other problems Starting Bios Setup Utility Recover pre-installed software To use the Recovery Repair diskette Installing a new operating system and device driversTo create a Recovery Repair diskette For Windows 2000 or Windows Click Start → Programs → ConfigSafe → ConfigSafeBacking up your system Backing up your registry For Windows XPFor Windows Me Backing up dataHandling a hard disk drive Replacing the hard disk driveReplacing the hard disk drive Replacing the battery Replacing the battery Getting help and service from IBM Getting help on the Web Getting help and serviceCalling IBM Getting help by faxCountry or region Language Telephone Number Telephone numbersGermany 07032-1549 Getting help around the worldGetting help and service Appendix A. Important safety instructions ThinkPad R30 Series Service and Troubleshooting Guide Laser compliance statement Modem safety informationThinkPad R30 Series Service and Troubleshooting Guide Warranty service and support Appendix B. Warranty InformationWarranty Period Calling for service Before you call for serviceIBM Warranty for Machines Items Not Covered by Warranty Limitation of Liability Governing Law Part 2 Country-unique TermsAsia Pacific Australia Hong Kong and Macau PEOPLE’S Republic of China PRC Warranty ServiceGoverning Law Following Terms Apply to the Country Specified Ireland Following item is added to this paragraph ThinkPad R30 Series Service and Troubleshooting Guide Processing date data Appendix C. NoticesElectronic emission notices References to the Web site addressesTelecommunication notices European Community Directive Conformance StatementFax Branding Avis Industry Canada requirementsAvertissement For the modem with approval number PTC 211/01/081 For the modem with approval number PTC 211/01/050 Appendix C. Notices Usage environment and your Health Wireless InteroperabilityPage Europe CE Declaration of Conformity Interference StatementCanada Industry Canada IC Appendix D. Wireless Regulatory Information ThinkPad R30 Series Service and Troubleshooting Guide Trademarks SingaporeThinkPad R30 Series Service and Troubleshooting Guide Index ThinkPad R30 Series Service and Troubleshooting Guide Page Part Number 46P6607 1P P/N 46P6607
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