IBM Troubleshooting 0188 Invalid RFID Serialization and 0189 Invalid RFID Configuration Issues

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Solving computer problems

Troubleshooting

If you do not find your problem here, refer to Access ThinkPad, your on-board help system. Open Access ThinkPad by pressing the ThinkPad button. The following section only describes problems that might prevent you from accessing this help system.

Error codes or messages

Note:

1.In the descriptions below, x can represent any character.

2.The version of PC-Doctor referred to here is PC-Doctor for Windows.

Message: 0175: Bad CRC1, stop POST task

Solution: The EEPROM checksum is not correct (block #6). Have the computer serviced.

Message: 0187: EAIA data access error

Solution: The access to EEPROM is failed. Have the computer serviced.

Message: 0188: Invalid RFID serialization information area or bad CRC2.

Solution: The EEPROM checksum is not correct (block # 0 and 1, or block # 6). The system board should be replaced, and the box serial number needs to be reinstalled. Have the computer serviced.

Message: 0189: Invalid RFID configuration information area

Solution: The EEPROM checksum is not correct (block # 4 and 5). The system board should be replace, and the UUID needs to be reinstalled. Have the computer serviced.

Message: 0190: Critical low-battery error

Solution: The computer turned off, because the battery is low. Connect the ac adapter to the computer and charge the battery, or replace the battery with a fully charged one.

Message: 0193: RF antenna has been removed

Solution: The RFID antenna that you installed has been removed. Enter the supervisor password to return your computer to the normal operation.

Chapter 2. Solving computer problems 13

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Contents ThinkPad R30 Series Service and Troubleshooting Guide Page ThinkPad R30 Series Service and Troubleshooting Guide Page Important Notice for Users FCC RF Safety RequirementIv ThinkPad R30 Series Service and Troubleshooting Guide Finding information with Access ThinkPad Vi ThinkPad R30 Series Service and Troubleshooting Guide Finding information with Access ThinkPad Viii ThinkPad R30 Series Service and Troubleshooting Guide Contents Appendix D. Wireless Regulatory Overview of your new ThinkPad computer Rear view Your ThinkPad at a glanceFeatures External interface External diskette drive available on selected modelsSize SpecificationsEnvironment Heat outputElectrical ac adapter BatteryCaring for your ThinkPad computer Important tips Be careful about where and how you workBe gentle with your computer Carry your computer properlyHandle storage media and drives properly Take care in setting passwordsOther important tips Cleaning your computer Caring for your ThinkPad computer Solving computer problems Click PC-Doctor for Windows Diagnosing problemsError codes or messages TroubleshootingSolving computer problems Solving computer problems Solving computer problems Message Fan error Errors without codes or messagesSolving computer problems Power switch problem Password problemKeyboard problems Solving computer problems TrackPoint problems Infrared port problems Standby or hibernation problems Click the Device Manager tab For WindowsClear the Auto insert notification check box For Windows NTFor Windows XP Click Start → Control Panel Computer screen problemsClick Advanced For Windows 2000, Windows 98, or Windows MeClick Display Type Television problem An external monitor problemBattery problems CD-ROM, DVD-ROM, CD-RW, DVD/CD-RW drive problems Hard disk drive problemsSolving computer problems Software problems Other problems Starting Bios Setup Utility Recover pre-installed software To create a Recovery Repair diskette Installing a new operating system and device driversTo use the Recovery Repair diskette Backing up your system Backing up your registry Click Start → Programs → ConfigSafe → ConfigSafeFor Windows XP For Windows 2000 or WindowsFor Windows Me Backing up dataHandling a hard disk drive Replacing the hard disk driveReplacing the hard disk drive Replacing the battery Replacing the battery Getting help and service from IBM Getting help on the Web Getting help and serviceCalling IBM Getting help by faxCountry or region Language Telephone Number Telephone numbersGermany 07032-1549 Getting help around the worldGetting help and service Appendix A. Important safety instructions ThinkPad R30 Series Service and Troubleshooting Guide Laser compliance statement Modem safety informationThinkPad R30 Series Service and Troubleshooting Guide Warranty Period Appendix B. Warranty InformationWarranty service and support Calling for service Before you call for serviceIBM Warranty for Machines Items Not Covered by Warranty Limitation of Liability Governing Law Part 2 Country-unique TermsAsia Pacific Australia Hong Kong and Macau PEOPLE’S Republic of China PRC Warranty ServiceGoverning Law Following Terms Apply to the Country Specified Ireland Following item is added to this paragraph ThinkPad R30 Series Service and Troubleshooting Guide Processing date data Appendix C. NoticesElectronic emission notices References to the Web site addressesTelecommunication notices European Community Directive Conformance StatementFax Branding Avis Industry Canada requirementsAvertissement For the modem with approval number PTC 211/01/081 For the modem with approval number PTC 211/01/050 Appendix C. Notices Usage environment and your Health Wireless InteroperabilityPage Canada Industry Canada IC Interference StatementEurope CE Declaration of Conformity Appendix D. Wireless Regulatory Information ThinkPad R30 Series Service and Troubleshooting Guide Trademarks SingaporeThinkPad R30 Series Service and Troubleshooting Guide Index ThinkPad R30 Series Service and Troubleshooting Guide Page Part Number 46P6607 1P P/N 46P6607
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