IBM R30 manual Infrared port problems

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Solving computer problems

Problem: The cursor does not move after the computer awakens from one of the power management modes.

Solution: Make sure you followed the instructions in the on-board help, Access ThinkPad correctly if you reinstalled Windows with the Advanced Power Management (APM) option.

Infrared port problems

Problem: Your computer cannot communicate with other devices through the infrared port.

Solution: Make sure that:

vThe communication speeds are the same.

vThe infrared ports are clean.

vNo objects are between the computer and the communicating device.

vThe distance and angle between your computer and the device are within the specified ranges.

vYou are not operating under direct sunlight.

vThe infrared port is directly facing the other communication port.

vThe communication application running on your computer is compatible with that running on the other computer. Refer to the application manuals for more information.

Problem: Incorrect data is sent between your computer and a communicating device.

Solution: Make sure that:

vThe distance and angle between your computer and the device are within the ranges.

vThe communication speeds are the same.

vThere are no other devices that radiate infrared rays, such as remote-controlled devices or wireless headphones, near your computer or the communicating device.

vYou are not operating under direct sunlight.

vNo fluorescent lamps are near your computer or the communicating device.

Problem: You cannot use DMA channels for both the parallel connector and the infrared port.

Solution: If you enable ECP and choose DMA3 (the default value) for the parallel connector in the ThinkPad Configuration program, you might be asked whether you want to disable DMA for the infrared port. To use DMA channels for both the parallel and infrared ports, do the following:

22ThinkPad® R30 Series Service and Troubleshooting Guide

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Contents ThinkPad R30 Series Service and Troubleshooting Guide Page ThinkPad R30 Series Service and Troubleshooting Guide Page FCC RF Safety Requirement Important Notice for UsersIv ThinkPad R30 Series Service and Troubleshooting Guide Finding information with Access ThinkPad Vi ThinkPad R30 Series Service and Troubleshooting Guide Finding information with Access ThinkPad Viii ThinkPad R30 Series Service and Troubleshooting Guide Contents Appendix D. Wireless Regulatory Overview of your new ThinkPad computer Your ThinkPad at a glance Rear viewFeatures External diskette drive available on selected models External interfaceEnvironment SpecificationsSize Heat outputBattery Electrical ac adapterBe gentle with your computer Important tips Be careful about where and how you workCaring for your ThinkPad computer Carry your computer properlyHandle storage media and drives properly Take care in setting passwordsOther important tips Cleaning your computer Caring for your ThinkPad computer Solving computer problems Diagnosing problems Click PC-Doctor for WindowsTroubleshooting Error codes or messagesSolving computer problems Solving computer problems Solving computer problems Errors without codes or messages Message Fan errorSolving computer problems Power switch problem Password problemKeyboard problems Solving computer problems TrackPoint problems Infrared port problems Standby or hibernation problems Clear the Auto insert notification check box For WindowsClick the Device Manager tab For Windows NTClick Advanced Computer screen problemsFor Windows XP Click Start → Control Panel For Windows 2000, Windows 98, or Windows MeClick Display Type Television problem An external monitor problemBattery problems Hard disk drive problems CD-ROM, DVD-ROM, CD-RW, DVD/CD-RW drive problemsSolving computer problems Software problems Other problems Starting Bios Setup Utility Recover pre-installed software To create a Recovery Repair diskette Installing a new operating system and device driversTo use the Recovery Repair diskette For Windows XP Click Start → Programs → ConfigSafe → ConfigSafeBacking up your system Backing up your registry For Windows 2000 or WindowsBacking up data For Windows MeReplacing the hard disk drive Handling a hard disk driveReplacing the hard disk drive Replacing the battery Replacing the battery Getting help and service from IBM Getting help and service Getting help on the WebGetting help by fax Calling IBMTelephone numbers Country or region Language Telephone NumberGetting help around the world Germany 07032-1549Getting help and service Appendix A. Important safety instructions ThinkPad R30 Series Service and Troubleshooting Guide Modem safety information Laser compliance statementThinkPad R30 Series Service and Troubleshooting Guide Warranty Period Appendix B. Warranty InformationWarranty service and support Before you call for service Calling for serviceIBM Warranty for Machines Items Not Covered by Warranty Limitation of Liability Part 2 Country-unique Terms Governing LawAsia Pacific Australia Hong Kong and Macau Warranty Service PEOPLE’S Republic of China PRCGoverning Law Following Terms Apply to the Country Specified Ireland Following item is added to this paragraph ThinkPad R30 Series Service and Troubleshooting Guide Appendix C. Notices Processing date dataReferences to the Web site addresses Electronic emission noticesEuropean Community Directive Conformance Statement Telecommunication noticesFax Branding Industry Canada requirements AvisAvertissement For the modem with approval number PTC 211/01/081 For the modem with approval number PTC 211/01/050 Appendix C. Notices Wireless Interoperability Usage environment and your HealthPage Canada Industry Canada IC Interference StatementEurope CE Declaration of Conformity Appendix D. Wireless Regulatory Information ThinkPad R30 Series Service and Troubleshooting Guide Singapore TrademarksThinkPad R30 Series Service and Troubleshooting Guide Index ThinkPad R30 Series Service and Troubleshooting Guide Page Part Number 46P6607 1P P/N 46P6607
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