IBM R30 manual Standby or hibernation problems

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Solving computer problems

1.Click OK to disable DMA for the infrared port.

2.Close a parallel port panel.

3.Click the Infrared device button to open the infrared panel.

4.Choose DMA0 or DMA1 for the infrared port on the panel.

5.If you see the panel asked whether you want to disable DMA for an audio device, click OK.

Standby or hibernation problems

Problem: The computer enters standby mode automatically.

Solution: If the processor reaches a temperature that is too high, the computer will automatically enter standby mode to allow the computer to cool and to protect the processor and other internal components.

Problem: The computer enters standby mode immediately after POST (the standby indicator turns on).

Solution: Make sure that:

vThe battery is charged.

vThe operating temperature is within the acceptable range. Refer to “Specifications” in this Guide.

If these items are correct, have the computer serviced.

Problem: The critical low-battery error appears, and the computer immediately turns off.

Solution: The battery power is getting low. Connect the ac adapter to the computer, or replace the battery with a fully charged one.

Problem: The computer display remains blank after you take action to return from a sleep mode.

Solution: Check if an external monitor was disconnected while the computer was in standby mode. Do not disconnect the external monitor while the computer is in standby mode or hibernation mode. If no external monitor is attached when the computer resumes, the computer display remains blank and output is not displayed. This restriction does not depend on the resolution value.

Problem: The computer does not return from standby mode, or the standby indicator stays on and the computer does not work.

Solution: The computer automatically enters standby or hibernation mode when the battery is depleted. Do one of the following:

Chapter 2. Solving computer problems 23

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Contents ThinkPad R30 Series Service and Troubleshooting Guide Page ThinkPad R30 Series Service and Troubleshooting Guide Page Important Notice for Users FCC RF Safety RequirementIv ThinkPad R30 Series Service and Troubleshooting Guide Finding information with Access ThinkPad Vi ThinkPad R30 Series Service and Troubleshooting Guide Finding information with Access ThinkPad Viii ThinkPad R30 Series Service and Troubleshooting Guide Contents Appendix D. Wireless Regulatory Overview of your new ThinkPad computer Rear view Your ThinkPad at a glanceFeatures External interface External diskette drive available on selected modelsHeat output SpecificationsSize EnvironmentElectrical ac adapter BatteryCarry your computer properly Important tips Be careful about where and how you workCaring for your ThinkPad computer Be gentle with your computerOther important tips Take care in setting passwordsHandle storage media and drives properly Cleaning your computer Caring for your ThinkPad computer Solving computer problems Click PC-Doctor for Windows Diagnosing problemsError codes or messages TroubleshootingSolving computer problems Solving computer problems Solving computer problems Message Fan error Errors without codes or messagesSolving computer problems Keyboard problems Password problemPower switch problem Solving computer problems TrackPoint problems Infrared port problems Standby or hibernation problems For Windows NT For WindowsClick the Device Manager tab Clear the Auto insert notification check boxFor Windows 2000, Windows 98, or Windows Me Computer screen problemsFor Windows XP Click Start → Control Panel Click AdvancedClick Display Type Battery problems An external monitor problemTelevision problem CD-ROM, DVD-ROM, CD-RW, DVD/CD-RW drive problems Hard disk drive problemsSolving computer problems Software problems Other problems Starting Bios Setup Utility Recover pre-installed software To use the Recovery Repair diskette Installing a new operating system and device driversTo create a Recovery Repair diskette For Windows 2000 or Windows Click Start → Programs → ConfigSafe → ConfigSafeBacking up your system Backing up your registry For Windows XPFor Windows Me Backing up dataHandling a hard disk drive Replacing the hard disk driveReplacing the hard disk drive Replacing the battery Replacing the battery Getting help and service from IBM Getting help on the Web Getting help and serviceCalling IBM Getting help by faxCountry or region Language Telephone Number Telephone numbersGermany 07032-1549 Getting help around the worldGetting help and service Appendix A. Important safety instructions ThinkPad R30 Series Service and Troubleshooting Guide Laser compliance statement Modem safety informationThinkPad R30 Series Service and Troubleshooting Guide Warranty service and support Appendix B. Warranty InformationWarranty Period Calling for service Before you call for serviceIBM Warranty for Machines Items Not Covered by Warranty Limitation of Liability Governing Law Part 2 Country-unique TermsAsia Pacific Australia Hong Kong and Macau PEOPLE’S Republic of China PRC Warranty ServiceGoverning Law Following Terms Apply to the Country Specified Ireland Following item is added to this paragraph ThinkPad R30 Series Service and Troubleshooting Guide Processing date data Appendix C. NoticesElectronic emission notices References to the Web site addressesTelecommunication notices European Community Directive Conformance StatementFax Branding Avis Industry Canada requirementsAvertissement For the modem with approval number PTC 211/01/081 For the modem with approval number PTC 211/01/050 Appendix C. Notices Usage environment and your Health Wireless InteroperabilityPage Europe CE Declaration of Conformity Interference StatementCanada Industry Canada IC Appendix D. Wireless Regulatory Information ThinkPad R30 Series Service and Troubleshooting Guide Trademarks SingaporeThinkPad R30 Series Service and Troubleshooting Guide Index ThinkPad R30 Series Service and Troubleshooting Guide Page Part Number 46P6607 1P P/N 46P6607
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