IBM R30 manual Solving computer problems

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Solving computer problems

Message: 0194: The computer is carried through the security gate

Solution: The computer has been carried through the security portal gate. Enter the supervisor password to return your computer to the normal operation.

Message: 0200: Hard disk error

Solution: The hard disk is not working. Make sure the hard disk drive is attached firmly. Run the BIOS Setup Utility; then make sure the hard disk drive is not disabled in the Startup menu.

Message: 021x: Keyboard error

Solution: Make sure that there are no objects placed on the keyboard, or if you have one, the external keyboard. Turn off the computer, and turn off all attached devices. Turn on the computer first; then turn on the attached devices.

If you still see the same error code, do the following:

vIf an external keyboard is connected, do the following:

Turn off the computer and disconnect the external keyboard; then turn on the computer. Make sure that the built-in keyboard operates correctly. If it was, have the external keyboard serviced.

Make sure that the external keyboard is connected to the correct connector.

vTest the computer by using PC-Doctor.

If the computer stops during the test, have the computer serviced.

Message: 0230: Shadow RAM error

Solution: The shadow RAM failed. Test your computer’s memory with PC-Doctor. If you added a memory module just before turning the computer on, reinstall it. Then test the memory with PC-Doctor.

Message: 0231: System RAM error

Solution: The system RAM failed. Test your computer’s memory with PC-Doctor. If you added a memory module just before turning the computer on, reinstall it. Then test the memory with PC-Doctor.

Message: 0232: Extended RAM error

14ThinkPad® R30 Series Service and Troubleshooting Guide

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Contents ThinkPad R30 Series Service and Troubleshooting Guide Page ThinkPad R30 Series Service and Troubleshooting Guide Page FCC RF Safety Requirement Important Notice for UsersIv ThinkPad R30 Series Service and Troubleshooting Guide Finding information with Access ThinkPad Vi ThinkPad R30 Series Service and Troubleshooting Guide Finding information with Access ThinkPad Viii ThinkPad R30 Series Service and Troubleshooting Guide Contents Appendix D. Wireless Regulatory Overview of your new ThinkPad computer Your ThinkPad at a glance Rear viewFeatures External diskette drive available on selected models External interfaceEnvironment SpecificationsSize Heat outputBattery Electrical ac adapterBe gentle with your computer Important tips Be careful about where and how you workCaring for your ThinkPad computer Carry your computer properlyOther important tips Take care in setting passwordsHandle storage media and drives properly Cleaning your computer Caring for your ThinkPad computer Solving computer problems Diagnosing problems Click PC-Doctor for WindowsTroubleshooting Error codes or messagesSolving computer problems Solving computer problems Solving computer problems Errors without codes or messages Message Fan errorSolving computer problems Keyboard problems Password problemPower switch problem Solving computer problems TrackPoint problems Infrared port problems Standby or hibernation problems Clear the Auto insert notification check box For WindowsClick the Device Manager tab For Windows NTClick Advanced Computer screen problemsFor Windows XP Click Start → Control Panel For Windows 2000, Windows 98, or Windows MeClick Display Type Battery problems An external monitor problemTelevision problem Hard disk drive problems CD-ROM, DVD-ROM, CD-RW, DVD/CD-RW drive problemsSolving computer problems Software problems Other problems Starting Bios Setup Utility Recover pre-installed software To use the Recovery Repair diskette Installing a new operating system and device driversTo create a Recovery Repair diskette For Windows XP Click Start → Programs → ConfigSafe → ConfigSafeBacking up your system Backing up your registry For Windows 2000 or WindowsBacking up data For Windows MeReplacing the hard disk drive Handling a hard disk driveReplacing the hard disk drive Replacing the battery Replacing the battery Getting help and service from IBM Getting help and service Getting help on the WebGetting help by fax Calling IBMTelephone numbers Country or region Language Telephone NumberGetting help around the world Germany 07032-1549Getting help and service Appendix A. Important safety instructions ThinkPad R30 Series Service and Troubleshooting Guide Modem safety information Laser compliance statementThinkPad R30 Series Service and Troubleshooting Guide Warranty service and support Appendix B. Warranty InformationWarranty Period Before you call for service Calling for serviceIBM Warranty for Machines Items Not Covered by Warranty Limitation of Liability Part 2 Country-unique Terms Governing LawAsia Pacific Australia Hong Kong and Macau Warranty Service PEOPLE’S Republic of China PRCGoverning Law Following Terms Apply to the Country Specified Ireland Following item is added to this paragraph ThinkPad R30 Series Service and Troubleshooting Guide Appendix C. Notices Processing date dataReferences to the Web site addresses Electronic emission noticesEuropean Community Directive Conformance Statement Telecommunication noticesFax Branding Industry Canada requirements AvisAvertissement For the modem with approval number PTC 211/01/081 For the modem with approval number PTC 211/01/050 Appendix C. Notices Wireless Interoperability Usage environment and your HealthPage Europe CE Declaration of Conformity Interference StatementCanada Industry Canada IC Appendix D. Wireless Regulatory Information ThinkPad R30 Series Service and Troubleshooting Guide Singapore TrademarksThinkPad R30 Series Service and Troubleshooting Guide Index ThinkPad R30 Series Service and Troubleshooting Guide Page Part Number 46P6607 1P P/N 46P6607
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