IBM R30 manual Other problems

Page 43

Solving computer problems

If you still have a problem, contact your place of purchase or the service representative for help.

Other problems

Problem: The computer locks or does not accept any input.

Solution: Your computer might lock when it enters standby mode during a communication operation. Disable the standby timer when you are working on the network.

To turn off the computer, press and hold the power switch for 4 seconds or more.

Problem: The computer does not turn off with the power switch.

Solution: If the standby indicator is on and you are working under battery power, replace the battery with a fully charged one or change your power source to ac power.

If you still have a problem, press and hold the power switch for 4 seconds or more; this forces the computer to turn off.

Problem: The computer does not start from a device you want, such as a diskette drive.

Solution: Refer to the Startup menu of the IBM BIOS Setup Utility. Make sure that the startup sequence in the IBM BIOS Setup Utility is set so that the computer starts from the device you want.

Chapter 2. Solving computer problems 31

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Contents ThinkPad R30 Series Service and Troubleshooting Guide Page ThinkPad R30 Series Service and Troubleshooting Guide Page Important Notice for Users FCC RF Safety RequirementIv ThinkPad R30 Series Service and Troubleshooting Guide Finding information with Access ThinkPad Vi ThinkPad R30 Series Service and Troubleshooting Guide Finding information with Access ThinkPad Viii ThinkPad R30 Series Service and Troubleshooting Guide Contents Appendix D. Wireless Regulatory Overview of your new ThinkPad computer Rear view Your ThinkPad at a glanceFeatures External interface External diskette drive available on selected modelsHeat output SpecificationsSize EnvironmentElectrical ac adapter BatteryCarry your computer properly Important tips Be careful about where and how you workCaring for your ThinkPad computer Be gentle with your computerHandle storage media and drives properly Take care in setting passwordsOther important tips Cleaning your computer Caring for your ThinkPad computer Solving computer problems Click PC-Doctor for Windows Diagnosing problemsError codes or messages TroubleshootingSolving computer problems Solving computer problems Solving computer problems Message Fan error Errors without codes or messagesSolving computer problems Power switch problem Password problemKeyboard problems Solving computer problems TrackPoint problems Infrared port problems Standby or hibernation problems For Windows NT For WindowsClick the Device Manager tab Clear the Auto insert notification check boxFor Windows 2000, Windows 98, or Windows Me Computer screen problemsFor Windows XP Click Start → Control Panel Click AdvancedClick Display Type Television problem An external monitor problemBattery problems CD-ROM, DVD-ROM, CD-RW, DVD/CD-RW drive problems Hard disk drive problemsSolving computer problems Software problems Other problems Starting Bios Setup Utility Recover pre-installed software To create a Recovery Repair diskette Installing a new operating system and device driversTo use the Recovery Repair diskette For Windows 2000 or Windows Click Start → Programs → ConfigSafe → ConfigSafeBacking up your system Backing up your registry For Windows XPFor Windows Me Backing up dataHandling a hard disk drive Replacing the hard disk driveReplacing the hard disk drive Replacing the battery Replacing the battery Getting help and service from IBM Getting help on the Web Getting help and serviceCalling IBM Getting help by faxCountry or region Language Telephone Number Telephone numbersGermany 07032-1549 Getting help around the worldGetting help and service Appendix A. Important safety instructions ThinkPad R30 Series Service and Troubleshooting Guide Laser compliance statement Modem safety informationThinkPad R30 Series Service and Troubleshooting Guide Warranty Period Appendix B. Warranty InformationWarranty service and support Calling for service Before you call for serviceIBM Warranty for Machines Items Not Covered by Warranty Limitation of Liability Governing Law Part 2 Country-unique TermsAsia Pacific Australia Hong Kong and Macau PEOPLE’S Republic of China PRC Warranty ServiceGoverning Law Following Terms Apply to the Country Specified Ireland Following item is added to this paragraph ThinkPad R30 Series Service and Troubleshooting Guide Processing date data Appendix C. NoticesElectronic emission notices References to the Web site addressesTelecommunication notices European Community Directive Conformance StatementFax Branding Avis Industry Canada requirementsAvertissement For the modem with approval number PTC 211/01/081 For the modem with approval number PTC 211/01/050 Appendix C. Notices Usage environment and your Health Wireless InteroperabilityPage Canada Industry Canada IC Interference StatementEurope CE Declaration of Conformity Appendix D. Wireless Regulatory Information ThinkPad R30 Series Service and Troubleshooting Guide Trademarks SingaporeThinkPad R30 Series Service and Troubleshooting Guide Index ThinkPad R30 Series Service and Troubleshooting Guide Page Part Number 46P6607 1P P/N 46P6607
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