IBM R30 manual Appendix B. Warranty Information, Warranty Period, Warranty service and support

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Appendix B. Warranty Information

This appendix contains warranty information for your ThinkPad computer, warranty period, warranty service and support, and the IBM Statement of Limited Warranty.

Warranty Period

Contact your place of purchase for warranty service information. Some IBM Machines are eligible for on-site warranty service depending on the country or region where service is performed or the machine type.

Machine type 2656

Country or region	Warranty period

All	Parts - 1 year, labor - 1 year
	Battery pack - 1 year

Machine type 2657

Country or region	Warranty period

All	Parts - 3 years, labor - 3 years
	Battery pack - 1 year

Machine type 2676

Country or region	Warranty period

All	Parts - 3 years, labor - 3 years with onsite
	support
	Battery pack - 1 year

Warranty service and support

With the original purchase of an IBM ThinkPad computer, you have access to extensive support. During the IBM Machine warranty period, you may call IBM or your reseller for problem-determination assistance under the terms of the IBM Statement of Limited Warranty.

© Copyright IBM Corp. 2001

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Contents ThinkPad R30 Series Service and Troubleshooting Guide Page ThinkPad R30 Series Service and Troubleshooting Guide Page Important Notice for Users FCC RF Safety RequirementIv ThinkPad R30 Series Service and Troubleshooting Guide Finding information with Access ThinkPad Vi ThinkPad R30 Series Service and Troubleshooting Guide Finding information with Access ThinkPad Viii ThinkPad R30 Series Service and Troubleshooting Guide Contents Appendix D. Wireless Regulatory Overview of your new ThinkPad computer Rear view Your ThinkPad at a glanceFeatures External interface External diskette drive available on selected modelsHeat output SpecificationsSize EnvironmentElectrical ac adapter BatteryCarry your computer properly Important tips Be careful about where and how you workCaring for your ThinkPad computer Be gentle with your computerTake care in setting passwords Handle storage media and drives properlyOther important tips Cleaning your computer Caring for your ThinkPad computer Solving computer problems Click PC-Doctor for Windows Diagnosing problemsError codes or messages TroubleshootingSolving computer problems Solving computer problems Solving computer problems Message Fan error Errors without codes or messagesSolving computer problems Password problem Power switch problemKeyboard problems Solving computer problems TrackPoint problems Infrared port problems Standby or hibernation problems For Windows NT For WindowsClick the Device Manager tab Clear the Auto insert notification check boxFor Windows 2000, Windows 98, or Windows Me Computer screen problemsFor Windows XP Click Start → Control Panel Click AdvancedClick Display Type An external monitor problem Television problemBattery problems CD-ROM, DVD-ROM, CD-RW, DVD/CD-RW drive problems Hard disk drive problemsSolving computer problems Software problems Other problems Starting Bios Setup Utility Recover pre-installed software Installing a new operating system and device drivers To create a Recovery Repair disketteTo use the Recovery Repair diskette For Windows 2000 or Windows Click Start → Programs → ConfigSafe → ConfigSafeBacking up your system Backing up your registry For Windows XPFor Windows Me Backing up dataHandling a hard disk drive Replacing the hard disk driveReplacing the hard disk drive Replacing the battery Replacing the battery Getting help and service from IBM Getting help on the Web Getting help and serviceCalling IBM Getting help by faxCountry or region Language Telephone Number Telephone numbersGermany 07032-1549 Getting help around the worldGetting help and service Appendix A. Important safety instructions ThinkPad R30 Series Service and Troubleshooting Guide Laser compliance statement Modem safety informationThinkPad R30 Series Service and Troubleshooting Guide Appendix B. Warranty Information Warranty PeriodWarranty service and support Calling for service Before you call for serviceIBM Warranty for Machines Items Not Covered by Warranty Limitation of Liability Governing Law Part 2 Country-unique TermsAsia Pacific Australia Hong Kong and Macau PEOPLE’S Republic of China PRC Warranty ServiceGoverning Law Following Terms Apply to the Country Specified Ireland Following item is added to this paragraph ThinkPad R30 Series Service and Troubleshooting Guide Processing date data Appendix C. NoticesElectronic emission notices References to the Web site addressesTelecommunication notices European Community Directive Conformance StatementFax Branding Avis Industry Canada requirementsAvertissement For the modem with approval number PTC 211/01/081 For the modem with approval number PTC 211/01/050 Appendix C. Notices Usage environment and your Health Wireless InteroperabilityPage Interference Statement Canada Industry Canada ICEurope CE Declaration of Conformity Appendix D. Wireless Regulatory Information ThinkPad R30 Series Service and Troubleshooting Guide Trademarks SingaporeThinkPad R30 Series Service and Troubleshooting Guide Index ThinkPad R30 Series Service and Troubleshooting Guide Page Part Number 46P6607 1P P/N 46P6607

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