IBM R30 manual Getting help around the world, Germany 07032-1549

Page 57

 

 

Getting help and service

 

 

 

 

Country or region

Language

 

Telephone Number

 

 

 

 

Colombia

Spanish

 

980-912-3021

 

 

 

 

Denmark

Danish

 

45 20 82 00

 

 

 

 

Ecuador

Spanish

 

1-800-426911 (option #4)

 

 

 

 

Finland

Finnish

 

09-22 931 840

 

 

 

 

France

French

 

02 38 55 74 50

 

 

 

 

Germany

German

 

07032-1549 201

 

 

 

 

Ireland

English

 

01-815 9200

 

 

 

 

Italy

Italian

 

02-7031-6101

 

 

 

 

Japan

Japanese

 

 

 

 

 

 

Luxembourg

French

 

298-977 5063

 

 

 

 

Mexico

Spanish

 

001-866-434-2080

 

 

 

 

Netherlands

Dutch

 

020-514 5770

 

 

 

 

New Zealand

English

 

0800-446-149

 

 

 

 

Norway

Norwegian

 

66 81 11 00

 

 

 

 

Peru

Spanish

 

0-800-50-866

 

 

 

 

Portugal

Portuguese

 

21-791 51 47

 

 

 

 

Russia

Russian

 

095-940-2000

 

 

 

 

Spain

Spanish

 

91-662 49 16

 

 

 

 

Sweden

Swedish

 

08-477 4420

 

 

 

 

Switzerland

German/ French/ Italian

 

0583-33-09-00

 

 

 

 

Taiwan

Mandarin

 

886-2-2725-9799

 

 

 

 

United Kingdom

English

 

01475-555 055

 

 

 

 

United States

English

 

1-800-772-2227

 

 

 

 

Uruguay

Spanish

 

000-411-005-6649

 

 

 

 

Venezuela

Spanish

 

0-800-100-2011

 

 

 

 

Getting help around the world

If you travel with your computer or relocate it to a country where your ThinkPad machine type is sold and serviced by IBM or by IBM resellers who are authorized to perform warranty service, International Warranty Service is available for your computer.

Service methods and procedures vary by country, and some services might not be available in all countries. International Warranty Service is delivered

Chapter 3. Getting help and service from IBM 45

Image 57
Contents ThinkPad R30 Series Service and Troubleshooting Guide Page ThinkPad R30 Series Service and Troubleshooting Guide Page Important Notice for Users FCC RF Safety RequirementIv ThinkPad R30 Series Service and Troubleshooting Guide Finding information with Access ThinkPad Vi ThinkPad R30 Series Service and Troubleshooting Guide Finding information with Access ThinkPad Viii ThinkPad R30 Series Service and Troubleshooting Guide Contents Appendix D. Wireless Regulatory Overview of your new ThinkPad computer Rear view Your ThinkPad at a glanceFeatures External interface External diskette drive available on selected modelsSize SpecificationsEnvironment Heat outputElectrical ac adapter BatteryCaring for your ThinkPad computer Important tips Be careful about where and how you workBe gentle with your computer Carry your computer properlyTake care in setting passwords Handle storage media and drives properlyOther important tips Cleaning your computer Caring for your ThinkPad computer Solving computer problems Click PC-Doctor for Windows Diagnosing problemsError codes or messages TroubleshootingSolving computer problems Solving computer problems Solving computer problems Message Fan error Errors without codes or messagesSolving computer problems Password problem Power switch problemKeyboard problems Solving computer problems TrackPoint problems Infrared port problems Standby or hibernation problems Click the Device Manager tab For WindowsClear the Auto insert notification check box For Windows NTFor Windows XP Click Start → Control Panel Computer screen problemsClick Advanced For Windows 2000, Windows 98, or Windows MeClick Display Type An external monitor problem Television problemBattery problems CD-ROM, DVD-ROM, CD-RW, DVD/CD-RW drive problems Hard disk drive problemsSolving computer problems Software problems Other problems Starting Bios Setup Utility Recover pre-installed software Installing a new operating system and device drivers To create a Recovery Repair disketteTo use the Recovery Repair diskette Backing up your system Backing up your registry Click Start → Programs → ConfigSafe → ConfigSafeFor Windows XP For Windows 2000 or WindowsFor Windows Me Backing up dataHandling a hard disk drive Replacing the hard disk driveReplacing the hard disk drive Replacing the battery Replacing the battery Getting help and service from IBM Getting help on the Web Getting help and serviceCalling IBM Getting help by faxCountry or region Language Telephone Number Telephone numbersGermany 07032-1549 Getting help around the worldGetting help and service Appendix A. Important safety instructions ThinkPad R30 Series Service and Troubleshooting Guide Laser compliance statement Modem safety informationThinkPad R30 Series Service and Troubleshooting Guide Appendix B. Warranty Information Warranty PeriodWarranty service and support Calling for service Before you call for serviceIBM Warranty for Machines Items Not Covered by Warranty Limitation of Liability Governing Law Part 2 Country-unique TermsAsia Pacific Australia Hong Kong and Macau PEOPLE’S Republic of China PRC Warranty ServiceGoverning Law Following Terms Apply to the Country Specified Ireland Following item is added to this paragraph ThinkPad R30 Series Service and Troubleshooting Guide Processing date data Appendix C. NoticesElectronic emission notices References to the Web site addressesTelecommunication notices European Community Directive Conformance StatementFax Branding Avis Industry Canada requirementsAvertissement For the modem with approval number PTC 211/01/081 For the modem with approval number PTC 211/01/050 Appendix C. Notices Usage environment and your Health Wireless InteroperabilityPage Interference Statement Canada Industry Canada ICEurope CE Declaration of Conformity Appendix D. Wireless Regulatory Information ThinkPad R30 Series Service and Troubleshooting Guide Trademarks SingaporeThinkPad R30 Series Service and Troubleshooting Guide Index ThinkPad R30 Series Service and Troubleshooting Guide Page Part Number 46P6607 1P P/N 46P6607
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