IBM R30 manual Recover pre-installed software

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Solving computer problems

Recover pre-installed software

If the data on your hard disk drive is damaged or accidentally erased, you can restore the software that was shipped with your computer. This software includes your pre-installed operating system, applications, and device drivers.

To restore your pre-installed software, you can use the Product Recovery program.

The Product Recovery program is in a section of your hard disk drive that is not displayed by Windows Explorer.

Note: The recovery process might take up to 2 hours.

Attention

All of the files on the C:\ drive will be lost in the recovery process. Be sure to back up copies of the files you have saved on your C:\ drive before you begin.

Note: You might need to use a CD, DVD, or a diskette drive in the recovery process. Use a drive that is compatible with your computer.

To use the Product Recovery program to restore your pre-installed software, do the following:

1.Save all your files and shut down your desktop.

2.Turn off your computer.

3.Turn on your computer. Quickly press F11 when this message is displayed on the screen: ″To start the Product Recovery program, press F11.″ This message is displayed for only a few seconds.

Note: If this message is not displayed, you can use a Recovery Repair diskette to get access to the Product Recovery program.

4.From the list displayed on the screen, select the operating system you want to recover.

5.Select the recovery options you want, and follow the instructions on the screen.

6.Restart the system. Your computer will restart with the pre-installed operating system, drivers, and software.

Chapter 2. Solving computer problems 33

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Contents ThinkPad R30 Series Service and Troubleshooting Guide Page ThinkPad R30 Series Service and Troubleshooting Guide Page Important Notice for Users FCC RF Safety RequirementIv ThinkPad R30 Series Service and Troubleshooting Guide Finding information with Access ThinkPad Vi ThinkPad R30 Series Service and Troubleshooting Guide Finding information with Access ThinkPad Viii ThinkPad R30 Series Service and Troubleshooting Guide Contents Appendix D. Wireless Regulatory Overview of your new ThinkPad computer Rear view Your ThinkPad at a glanceFeatures External interface External diskette drive available on selected modelsSize SpecificationsEnvironment Heat outputElectrical ac adapter BatteryCaring for your ThinkPad computer Important tips Be careful about where and how you workBe gentle with your computer Carry your computer properlyTake care in setting passwords Handle storage media and drives properlyOther important tips Cleaning your computer Caring for your ThinkPad computer Solving computer problems Click PC-Doctor for Windows Diagnosing problemsError codes or messages TroubleshootingSolving computer problems Solving computer problems Solving computer problems Message Fan error Errors without codes or messagesSolving computer problems Password problem Power switch problemKeyboard problems Solving computer problems TrackPoint problems Infrared port problems Standby or hibernation problems Click the Device Manager tab For WindowsClear the Auto insert notification check box For Windows NTFor Windows XP Click Start → Control Panel Computer screen problemsClick Advanced For Windows 2000, Windows 98, or Windows MeClick Display Type An external monitor problem Television problemBattery problems CD-ROM, DVD-ROM, CD-RW, DVD/CD-RW drive problems Hard disk drive problemsSolving computer problems Software problems Other problems Starting Bios Setup Utility Recover pre-installed software Installing a new operating system and device drivers To create a Recovery Repair disketteTo use the Recovery Repair diskette Backing up your system Backing up your registry Click Start → Programs → ConfigSafe → ConfigSafeFor Windows XP For Windows 2000 or WindowsFor Windows Me Backing up dataHandling a hard disk drive Replacing the hard disk driveReplacing the hard disk drive Replacing the battery Replacing the battery Getting help and service from IBM Getting help on the Web Getting help and serviceCalling IBM Getting help by faxCountry or region Language Telephone Number Telephone numbersGermany 07032-1549 Getting help around the worldGetting help and service Appendix A. Important safety instructions ThinkPad R30 Series Service and Troubleshooting Guide Laser compliance statement Modem safety informationThinkPad R30 Series Service and Troubleshooting Guide Appendix B. Warranty Information Warranty PeriodWarranty service and support Calling for service Before you call for serviceIBM Warranty for Machines Items Not Covered by Warranty Limitation of Liability Governing Law Part 2 Country-unique TermsAsia Pacific Australia Hong Kong and Macau PEOPLE’S Republic of China PRC Warranty ServiceGoverning Law Following Terms Apply to the Country Specified Ireland Following item is added to this paragraph ThinkPad R30 Series Service and Troubleshooting Guide Processing date data Appendix C. NoticesElectronic emission notices References to the Web site addressesTelecommunication notices European Community Directive Conformance StatementFax Branding Avis Industry Canada requirementsAvertissement For the modem with approval number PTC 211/01/081 For the modem with approval number PTC 211/01/050 Appendix C. Notices Usage environment and your Health Wireless InteroperabilityPage Interference Statement Canada Industry Canada ICEurope CE Declaration of Conformity Appendix D. Wireless Regulatory Information ThinkPad R30 Series Service and Troubleshooting Guide Trademarks SingaporeThinkPad R30 Series Service and Troubleshooting Guide Index ThinkPad R30 Series Service and Troubleshooting Guide Page Part Number 46P6607 1P P/N 46P6607

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